TechValidate Research on Crisis Prevention Institute

“This training has allowed me to understand the importance of having good training skills and to value their effectiveness.”

“CPI has given our staff the confidence to work with acting-out students.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“We are in the process of getting everyone trained. Having the knowledge of CPI means that our staff are now thinking about their clients and safety before they act and always trying to de-escalate things before restraints are necessary. Self-awareness is very important.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

“Teaching others CPI skills has helped with their confidence in dealing with difficult students and parents. It has also helped send the message that we always need to do what’s best to keep everyone safe.”

“Teaching Nonviolent Crisis Intervention® training to our staff has been very helpful.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI training has drastically lowered our code alerts.”

“CPI is not only important for facilitating a culture of safety, it is invaluable for those who need to explore their personal level of skill in meeting crisis challenges.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“When a culture of safety is paramount, having skilled CPI Instructors is essential.”

“Our staff feel more confident, and this, in turn, helps the patients understand boundaries. Understanding and responding appropriately to challenging situations makes for a more calm and constructive milieu.”

“The skills that CPI provides are excellent. You get the best of both worlds: book learning and hands-on applications. I think, for most staff, this provides a way to transition the things that are read into an actual way to use the information in everyday situations.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“After implementing CPI training, I think our staff has more empathy with the clients and families we encounter. They are also much more aware of the nonverbal cues that come from themselves, and they can pick up ones from clients better too.”

“I have been using and teaching CPI strategies for 25+ years!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI is very accommodating to meet our needs in enhancing the lives of the people we support. I have called the CPI office on many occasions over the 25 years I have been a Certified Instructor. I have always reached a very knowledgeable support person and always get an answer to my questions and concerns. CPI helps us individualize support for our clients with a positive, proactive approach.”

“CPI has given our staff the tools and confidence to use these nonviolent practices. Our clients directly benefit from the CPI teachings as we focus more on the proactive approach and place an emphasis on positive behavioral supports.”

“My status as a Meritorious Instructor means that I totally live and breathe the CPI philosophy of providing Care, Welfare, Safety, and Security for all!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“The attitude and behavior of our staff reflects the Care, Welfare, Safety, and Security philosophy of CPI.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“This training gave me and my coworkers the confidence to de-escalate crisis situations.”

“Nonviolent Crisis Intervention® training makes our staff and clients feel safer.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI has given my staff and coworkers the confidence they need to do their jobs in the behavioral health field and to keep a professional look about them.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The Nonviolent Crisis Intervention® program course work is simple and easy to teach. CPI’s customer service is excellent.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“This training helps de-escalate acting-out clients in a safe and professional manner.”

“After implementing CPI training, our staff are more confident in defusing a crisis situation.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Nonviolent Crisis Intervention® training is a valuable course that gives staff the tools they need to handle crisis situations.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“This training has made a difference for us in that staff are more confident that they can handle situations. They have also become more preventative.”

“The CPI training model has assisted our agency in developing a safer environment for our staff and the individuals we serve.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI also has great customer service.”

“The Crisis Prevention Institute provides solid skills for staff who work in fields where they’re sometimes faced with violent situations. CPI also keeps all Certified Instructors informed of enhancements and additions to training.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Our staff are more confident with handling crisis situations and individuals respond well to interaction during a crisis.”

“I have been training for quite a few years and I believe in the CPI program 100%. I use the principles in my job quite frequently.”

“CPI has made a difference for us by building confidence and self-esteem in our staff.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Excellent tools for work.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The Crisis Prevention Institute has made a difference in the lives of our staff and clients by helping us maintain a safe environment.”

“CPI training has always made the difference because it is the guide to follow in all behavior cases.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI is the basis for good communication and it provides the opportunity to recover the therapeutic relationship with the client.”

“Our staff are now more confident in their own abilities to de-escalate crisis situations.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI trainings are adapted to my profession and CPI associates are always open and willing to help.”

“Crisis Prevention Institute training is the ONLY physical intervention/crisis de-escalation protocol approved in Oregon that is also an evidence-based practice.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Applied with fidelity, the CPI program has helped the number of interventions reduce over the years, and it has helped our agency culture change to using physical intervention ONLY when absolutely needed for a safety issue. For these last-resort cases, we have built using the CPI debriefing model into our Emergency Safety Intervention forms to ensure our fidelity to CPI as an evidence-based mental health practice.”

“Nonviolent Crisis Intervention® training is a very valuable tool that helps people who work with the at-risk population.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“With societal problems becoming more complex, CPI has allowed our staff to become more confident in dealing with difficult situations.”

“It works! I’ve seen the difference CPI has made in our agency. Everyone has benefited from taking this. Even our president of our board and our executive director have taken this course. We believe in it from the top down and vice versa.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI has made a difference in the lives of our staff and clients in that our staff have more patience and don’t personalize acting-out behavior. In addition to this, our staff gets involved early so that the person’s anxiety is defused before they can escalate.”

“Nonviolent Crisis Intervention® training is very valuable!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“With CPI, our staff are more confident and focused on de-escalation skills.”

“As an agency, we have been teaching the CPI training material for over 26 years, thus we know its benefits. CPI also provides a good base in staff development, helping them increase their confidence and understand the individuals we serve.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI has made a difference for our staff and clients as the staff cope with so many variables. Now they see that our clients do not feel the need to be defensive, as our clients know that the staff are there to provide the best Care, Welfare, Safety, and Security.”

“I have witnessed the positive and effective results of Nonviolent Crisis Intervention® training.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI has made a difference in the lives of our staff and clients through staff confidence and morale, team cohesion, creativity with interventions, and by challenging staff approaches to adapt.”

“Crisis Prevention Institute training has given our staff more confidence to deal with challenging behavior and defuse a situation before it can get more difficult to manage.”

“CPI provides very clear guidelines and tools that work effectively.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The information that CPI teaches is highly beneficial for everyone!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“After implementing CPI training, I see the confidence shine in employees who know they will be working with challenging behaviors!”

“By far this has been one of my favorite training’s!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“After implementing CPI training, our staff seems to have a much better understanding of the importance of CPI and de-escalating high-risk youth.”

“Nonviolent Crisis Intervention® training really works!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved staff safety and confidence when dealing with disruptive patients.”

“I’ve been teaching CPI for many years and each time I give a class the participants are so thankful to learn safe techniques not only to protect themselves but their patients as well.”

“This training has made a difference for our staff by teaching them how to de-escalate a situation before it can get out of control.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”