Introduction
This case study of Illinois Public Schools is based on a February 2021 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
Crisis Prevention Institute Case Study
This case study of Illinois Public Schools is based on a February 2021 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I think teaching the art of communication and “diffusing” the situation is invaluable. CPI has a great foundation for helping people understand how to diffuse situations."
The business challenges that led the profiled organization to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organization uses:
The surveyed organization achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Wisconsin Public Schools is based on a March 2021 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
CPI is very supportive and has great resources. The trainings are awesome.
The business challenges that led the profiled organization to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organization uses:
The surveyed organization achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of The Queen’s Medical Center is based on a March 2020 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”
“CPI gives the staff the ability to help patients manage the emotions also the ability to gain a rapport with the patient in crisis.”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Louisiana Department of Health is based on a March 2020 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”
“Implementing CPI and instructing are indeed separate challenges that require different approaches, and overall the instructor services gave me the knowledge, resources, and confidence to effectively instruct CPI skills.”
The business challenges that led the profiled organization to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organization uses:
The surveyed organization achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of South Panola School District is based on a February 2021 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI works hand-in-hand with classroom management. I use it to teach teachers how to recognize the “crisis” (however big or small) and preventive steps to avoid later discipline issues. It also help the teachers understand how to separate themselves from not only a discipline-type situation but also the political aspect of public education."
The business challenges that led the profiled organization to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organization uses:
The surveyed organization achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Grants Cibola County Schools is based on a March 2020 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Staff who have gone through the training report that they feel more confident and able to deal with students who are in crisis/acting out.”
“The Instructor training is great!”
The business challenges that led the profiled organization to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organization uses:
The surveyed organization achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of North Little Rock High School is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Nonviolent Crisis Intervention® training supplies the information and skills I need to educate those within my organization.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their school as:
Crisis Prevention Institute Case Study
This case study of Winchester House is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“DCS’s Dementia Capable Care program is excellent training to bring back to the team at Winchester House. The support is excellent too.”
“DCS improved our staff’s skills in promoting positive behavioral responses with clients.”
“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”
“This training helped us break the barrier to connecting with individuals with Alzheimer’s disease.”
Sought DCS training and consulting to:
Describes their environment as:
Crisis Prevention Institute Case Study
This case study of Los Angeles, Department of Health Services is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I believe Nonviolent Crisis Intervention training ® is a great program to keep employees and patients safe. It brings awareness and education about how we as staff can aggravate or improve a situation.”
“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI training gives us the confidence to handle difficult patient situations.”
Sought Nonviolent Crisis Intervention training:
Categorizes their healthcare environment as a rehabilitation center.
Achieved return on investment with CPI by:
Crisis Prevention Institute Case Study
This case study of St. Therese is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“DCS has improved staff skills in promoting positive behavioral responses with clients.”
“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”
“We have trained almost our entire agency. We have many Dementia Capable Care champions, and we are working hard to discern what our ongoing training modules will look like. We are working to really support our direct care staff in their work with our residents with dementia by having more of our staff visible during the day and by getting therapy referrals, which have shown great success with behaviors and change. We are working with our community as well, getting the word out with presentations to help educate about dementia.”
Sought DCS training and consulting to:
The key features and functionalities of Crisis Prevention Institute that the surveyed organization uses:
Using DCS resulted in:
Achieved return on their investment with DCS by:
Crisis Prevention Institute Case Study
This case study of Virgin Care Services is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“We have been able to reduce the number of treatments carried out under general anaesthesia. Staff are more confident and comfortable using these skills and have the knowledge that our service backs the use of such skills.”
“The CPI programmes work well and can be easily applied in the workplace.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
Crisis Prevention Institute Case Study
This case study of Cygnet Health Care Limited is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”
“Through delivering the MAPA Programme the organisation is able to deliver an accredited programme of training, that incorporates and meets the standards and recommendations of both national guidance and legislation. Where the focus is on non-physical skills, risk assessment, and least restrictive practice, whilst ensuring the safety of both service users and staff is maintained.”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Careline Lifestyles is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”
“CPI gives staff a greater understanding of behaviours and correct approaches to de-escalating the situation as opposed to escalating it creating a more settled environment for all”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a medium enterprise health care company is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“This training as been in use for some time on site and is the safest, it gives no pain and causes less upset to patients. Staff state that such a skill has been effective whilst in work.”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a small business health care company is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“It improves their quality of life. The verbal de-escalation techniques are the ones most applicable to use at our workplace and the Mapa philosophy is ingrained in what we do alongside our training.”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a medium enterprise health care company is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”
“Delivering a person-centered recovery focussed model enables staff to understand the service users perspective and ensures that approaches are value based supported by competent knowledge and skills.”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a state & local government is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“The frame work CPI offers in relation to crisis development and verbal escalation fit in well with the philosophy of the service and has linked in well with the PBS approach we use.”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of St Andrew’s Healthcare is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Allows staff to problem solve and use other approaches. Also allowing staff to individually manage each scenario.”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a foundation is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Makes you more confident in dealing with our more challenging patients and makes you look at how parents/carers are restraining patients too and encourages you to prevent this.”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a medium enterprise health care company is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Patients have expressed how much better they feel when in a crisis. Staff have commented that there are more options to make decisions and they have found that the skill have worked in practice despite initial reservations”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Ulster Hospital is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Staff feel that they can deal with any incidents of violence and aggression with more confidence”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of St Andrew’s Healthcare is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Staff are seeing benefits as are patients. Staff have fed back that they feel better prepared to manage deceleration and de-escalation and not to rely on holding skills.
staff also report that in many years of working they are really impressed how much they had learned form a 5 day programme and realised they should question their own practise more. "
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Black Country Partnership NHS Foundation Trust is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“MAPA physical intervention skills have increased staff confidence.”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a foundation is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Improved confidence and skills and a s a result better care for our clients”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Belfast Trust is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Staff are more likely to engage in de-escalation skills where appropriate rather than implementing physical interventions. Last year we had the least amount of physical interventions within the trust. "
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Leicestershire Partnership NHS Trust is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Feedback from staff is positive and happy with the MAPA ethos. The organisation is looking towards getting service user feedback to inform future practice.”
The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed company uses:
The surveyed company achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a state & local government is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of a state & local government is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“The positive emphasis and the influence of the Care, Welfare, Safety and Security philosophy.”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of Birmingham Community Healthcare NHS Foundation Trust is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“[There has been an] increase in confidence and awareness of how to make changes to support the patient before physical intervention is utilised”
The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:
The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:
The surveyed organisation achieved the following results with Crisis Prevention Institute:
Crisis Prevention Institute Case Study
This case study of London Borough of Merton is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Staff are more confident in dealing with challenging risky behaviour, and the emphasis on staff understanding and acknowledging self and how this impacts outcomes has been a positive shift in the delivery model.”
“CPI improved staff de-escalation skills, improved overall safety and has become ingrained in our training.”