TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Titusville Area Hospital – Pennsylvania

Introduction

This case study of Titusville Area Hospital is based on a March 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“The skills that CPI provides are excellent. You get the best of both worlds: book learning and hands-on applications. I think, for most staff, this provides a way to transition the things that are read into an actual way to use the information in everyday situations.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“After implementing CPI training, I think our staff has more empathy with the clients and families we encounter. They are also much more aware of the nonverbal cues that come from themselves, and they can pick up ones from clients better too.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare organization as medical/surgical.

Results

  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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