Introduction
This case study of Mississippi Youth Challenge Program is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
This case study of Mississippi Youth Challenge Program is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“We now have a safer environment.”
“Made my job easier.”
Sought Nonviolent Crisis Intervention® training to improve staff confidence in working with challenging clients.
This case study of Riverside County Department of Mental Health is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“I have called CPI’s service and support line a few times and received fast and good help. I enjoy having different trainers when I re-certify, as I learn new techniques and training tools from each of them.”
“I think staff feel more competent to deal with crisis and it reduces their fear of managing assaultive behavior.”
Sought Nonviolent Crisis Intervention® training to:
Has gone through the following CPI advanced training program:
Categorizes their mental health environment as community health.
This case study of Case Management Inc is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“Staff is more confident in handling disruptive clients.”
“It works.”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their mental health organization as an outpatient center.
This case study of Agave Health is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has improved both staff de-escalation skills and overall safety and has become engrained in our training.”
“I enjoy the online roster submission process which is a more efficient way of documenting training.”
“It makes the staff feel confident and competent in handling behaviors and clients truly feel supported and valued as human beings.”
Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.
Categorizes their mental health organization as an outpatient center.
This case study of Rialto Unified School District School Facilities Corporation is based on a September 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
“My staff has become more confident in deescalating challenging situations.”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their school as the following:
Provides refresher training to staff every 6 months.
Reduced challenging/disruptive behaviors by 40—49% since implementing CPI de-escalation techniques.
Improved behavior management skills and school safety
Increased student performance
This case study of Unified School District 480 is based on a September 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has improved both staff de-escalation skills and overall safety and has become engrained in our training.”
“CPI training has led to improved student outcomes due to an increase in direct instruction time (for instance – test scores, student grades, graduation rates, etc.).”
“I believe that we have made great gains with CPI. We struggle with our ever-revolving staff as well as not having all of our staff trained within the district.”
“CPI gives structure and consistency through the Nonviolent Crisis Intervention® training. We use this training for many types of employees within the district: teachers, paraprofessionals, bus drivers, bus paras, as well as building administration.”
“CPI promotes the idea of treating everybody with dignity and respect. This is critical in our district because we keep all students in their least restrictive environment. One concept that this has brought forward is how to resist creating escalating behavior vs. a power play or ‘allowing’ a student to have his way (how to give the student space to process his/her behavior).”
This case study of Hawaii Dept of Educ is based on a September 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“Using CPI training has led to improved student outcomes because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
“I practice the skills I’ve learned on a daily basis.”
“I’ve been provided with great tools and resources to train my staff properly.”
“It creates an overall safer environment for both the staff and the students.”
This case study of Transitional Learning Center is based on a September 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“We’ve reduced disruptive and challenging behaviors by 95%.”
“I believe in CPI through the results I have personally experienced. The program is a vital step in our organization’s success rate with TBI. I am enthusiastic when teaching the program to our new staff members because I know I’m offering them all the tools they will need to provide a safe and secure environment.”
“CPI has taught my staff to listen, be patient, and understanding. Our residents walk away from an incident knowing that we truly care.”
This case study of a educational institution is based on a September 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time.(For instance, test scores, student grades, graduation rates, etc.)”
“I have seen the behaviors reduced from over seventy incidents that involved a physical intervention down to 10 over a three year period of consistent training involving a focus on the verbal deescalation techniques and a hands-off focus.”
“I like that I am able to get the teaching supplies I need on short notice as I am sometimes asked to provide a training that I (unfortunately) do not always have the supplies/workbooks for.”
“I have observed that the staff has more awareness and knowledge regarding how to deescalate a situation as opposed to fueling a by themselves becoming an antecedent.”
This case study of a state & local government is based on a August 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“CPI improved staff de-escalation skills, improved overall safety, and has become engrained in our training.”
“CPI Training improved my organization’s HCAHPS score”
“The Services and Support Team, have help me as a new instructor to the CPI concept overall.”
“It has decreased the physical level of dealing with a crisis”