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Crisis Prevention Institute Case Study

Parents for Community Living

Introduction

This case study of Parents for Community Living is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“Crisis Prevention Institute training has given our staff more confidence to deal with challenging behavior and defuse a situation before it can get more difficult to manage.”

“CPI provides very clear guidelines and tools that work effectively.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

  • Sought Nonviolent Crisis Intervention training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Reduce worker compensation claims
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their mental health organization as a group home.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Improving staff skills and confidence

Organization Profile

Organization:
Parents for Community Living

Industry:
Non-profit

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Mary Anne Linka, Manager of Community Supports, Parents for Community Living
Validated
  Published: Sep. 2, 2016   TVID: 86E-648-F81




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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