TechValidate Research on Crisis Prevention Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Crisis Prevention Institute. TechValidate stands behind the authenticity of all published data. Learn more »

8,897 Customers Surveyed

75,841 Data Points Collected

320 Published TechFacts

56 Published Charts

694 Published Case Studies

Selected Research Highlights

67% Reduce Restraint Use by at Least Half

Since implementing CPI Training, how much have you decreased the use of physical restraints and seclusions?

100%: 12%
75—99%: 32%
50—74%: 23%
25—49%: 17%
0—24%: 15%

Crisis Prevention Institute Case Study

Careline Lifestyles


This case study of Careline Lifestyles is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”

“CPI gives staff a greater understanding of behaviours and correct approaches to de-escalating the situation as opposed to escalating it creating a more settled environment for all”


The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:

  • Sought CPI training because of the following:
    • Improve organisational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviours

Use Case

The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:

  • Categorises their environment as acute care.


The surveyed company achieved the following results with Crisis Prevention Institute:

  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing staff turnover
    • Reducing liability
    • Improving staff skills and confidence

Crisis Prevention Institute Customer Research

Reducing Challenging Behavior in Education

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 36%
40—49%: 19%
30—39%: 24%
20—29%: 14%
Below 20%: 8%

Rocky Tubbs, a Corrections Officer at Williamson County Juvenile Services, recommends CPI training because:

CPI works.

Crisis Prevention Institute Customer Fact

The ROI on CPI in Missouri Schools

The Missouri Department of Elementary and Secondary Education has achieved return on investment with CPI by:

  • Reducing injuries
  • Reducing worker compensation claims
  • Reducing liability
  • Improving staff skills and confidence

Case Study: How We Boosted Our HCAHPS Score in Our Adult Admissions Unit


This case study of Adult Admissions Unit is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI has improved staff de-escalation skills, overall safety, and has become ingrained in our training.”

“CPI training has improved my organization’s HCAHPS score.”

“With CPI, our staff have learned to talk before using a hands-on approach.”


Sought Nonviolent Crisis Intervention® training in order to help with the following :

  • Management


  • Has gone through the following CPI advanced training program:
    • Applied Physical Training
  • Provides refresher training to their staff every 12 months.
  • Categorizes their healthcare environment as behavioral.


  • Reduced challenging / disruptive behaviors by 30—39% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.

More to Explore

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Crisis Prevention Institute Website   Crisis Prevention Institute Website