17,765 Customers Surveyed
147,865 Data Points Collected
1109 Published TechFacts
86 Published Charts
700 Published Case Studies
Crisis Prevention Institute Customer Research
Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?
Crisis Prevention Institute Customer Statistic
83% of surveyed organizations rated CPI’s physical intervention techniques as better compared to other de-escalation training programs that they have attended.
Crisis Prevention Institute Case Study
This case study of United Methodist Homes – Hilltop Campus is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“While I fully believe that all healthcare providers should go through Nonviolent Crisis Intervention® training no matter what their field, I found myself searching for something a little more specific when I entered the world of long-term care approximately 10 years ago. When I discovered that CPI offered the Dementia Capable Care training, I was more than thrilled—as I had been through Nonviolent Crisis Intervention® training in the past and had recently become a Certified Instructor. I strongly support CPI’s concepts and framework, and have found that they, in my opinion, have the best dementia care training offered, hands down.”
“DCS has improved staff skills in promoting positive behavioral responses with clients.”
“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”
“Though only about 50% of my staff have been through the training up to this point, all of those involved have thanked me for it, and their coworkers, other staff on the unit, and family members have noticed a different type of ‘mood.’ We are very happy with the program and cannot wait to fully integrate it into our entire campus—both in long-term care and assisted living.”
Crisis Prevention Institute Case Study
This case study of City of San Antonio is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has provided me as an Instructor and our staff attending the training with worthwhile tools and techniques to not only recognize signs of a conflict, but to deal with the situation through de-escalation techniques.”
“I think the CPI training curriculum is prepared far differently from other trainings that I have attended.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
Crisis Prevention Institute Customer Research
Which of the following has your organization achieved since implementing CPI?
| Improvement of staff skills and confidence |
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| Met regulatory compliance |
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| Reduction in staff injuries |
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| Reduction in liability |
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| Reduction in worker compensation claims |
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| Reduction in staff turnover |
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Crisis Prevention Institute Customer Satisfaction Rating
Toby Estler, a Social Services Specialist and CPI Trainer at Telecare Corporation, recommends Crisis Prevention Institute because:
The Crisis Prevention Institute offers a powerful blend of verbal and physical interventions that fit with our client-centered philosophy. In addition, CPI keeps our staff and clients safe and helps build team confidence and mutual support.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
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