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TechValidate Research on Crisis Prevention Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Crisis Prevention Institute. TechValidate stands behind the authenticity of all published data. Learn more »



8,897 Customers Surveyed

75,841 Data Points Collected

315 Published TechFacts

55 Published Charts

694 Published Case Studies



Selected Research Highlights


Crisis Prevention Institute Case Study

Louisiana Healthcare Consultants and Dementia Capable Care Training

Introduction

This case study of Louisiana Healthcare Consultants is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI and DCS are the main reasons I have become so successful.”

“DCS has improved staff skills in promoting positive behavioral responses with clients.”

“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”

“The paradigm shift is now evident, and staff is seeing residents who have dementia in a way that allows residents to have better quality of care and life.”

Challenges

  • Sought DCS training and consulting to:
    • Increase client function, safety, and quality of life
    • Improve staff, resident, and family relationships
    • Improve staff skills and confidence in handling challenging behaviors
    • Build or expand a facility or program
    • Reduce psychotropic medication use
    • Reduce ER visits and hospitalizations
    • Meet regulatory compliance
    • Decrease staff turnover and stress

Environment

  • Describes their memory care environment as:
    • Skilled nursing/long-term care
    • Short-term rehab/transitional care

Results

  • Improved their dementia care practices by over 75%.
  • Using DCS training resulted in:
    • Improved provisioning of person-centered care
    • Decreased use of psychotropic medication
    • Decreased falls
    • Decreased weight loss
    • Decreased decline in ADL performance
    • Decreased staff turnover
    • Decreased hospitalizations or ER visits
    • Improved resident engagement in meaningful activities
  • Achieved return on their investment with DCS by:
    • Increasing clients’ function, safety, and quality of life
    • Improving staff, resident, and family relationships
    • Improving staff skills and confidence in managing challenging behaviors
    • Building or expanding a facility or program
    • Maximizing reimbursements (appropriate therapy service referrals and utilization)
    • Increasing census and revenue
    • Reducing psychotropic medication use
    • Reducing ER visits and hospitalizations
    • Meeting regulatory compliance
    • Decreasing staff turnover and stress

Crisis Prevention Institute Customer Research

Restraint Reduction Rates in Healthcare

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%: 8%
75—99%: 30%
50—74%: 28%
25—49%: 18%
0—24%: 15%

Crisis Prevention Institute Case Study

Wayne Memorial Hospital – North Carolina

Introduction

This case study of Wayne Memorial Hospital is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“This training gives us a foundation to build upon. We go into a crisis situation with valuable knowledge of how to best approach the situation, depending on what level the person’s behavior is currently at. We have a better understanding of how to keep all those involved in the situation safe. I have had to draw upon my CPI training multiple times and I can see firsthand how it has helped me make a difference.”

“CPI training is not only useful in the workplace, but in day-to-day life too. It’s very versatile.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to :
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare environment as critical care.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing liability
    • Improving staff skills and confidence

Majority Reduce Restraint by 50–99%

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%: 10%
75—99%: 30%
50—74%: 27%
25—49%: 18%
0—24%: 14%

Crisis Prevention Institute Customer Satisfaction Rating

The Value of Training in Missouri Schools

Reta House, an administrator for the Missouri Department of Elementary and Secondary Education, recommends the Crisis Prevention Institute because:

CPI training is very thorough and practical. It has improved staff de-escalation skills, improved overall safety, and has become ingrained in our training. It has also led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)

Crisis Prevention Institute Customer Testimonial

Youth Consultation Service – New Jersey

With CPI training, newly hired staff feel more confident in their ability to address anxiety, defensiveness, and acting out. Participants are taught techniques to establish rapport and respect with colleagues and consumers alike.

CPI provides a skill set that minimizes the need to apply other more restrictive restraint techniques.

I use directed meditation as an example of practicing rational detachment and to emphasize how it can impact the integrated experience. Though not allowed to teach CPI techniques, participants are encouraged to practice and use them outside of the work setting as well as on the job.

Rhonda Wise, Trainer, Youth Consultation Service



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About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Crisis Prevention Institute Website   Crisis Prevention Institute Website