TechValidate Research on Crisis Prevention Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Crisis Prevention Institute. TechValidate stands behind the authenticity of all published data. Learn more »



19,503 Customers Surveyed

159,293 Data Points Collected

1110 Published TechFacts

86 Published Charts

700 Published Case Studies



Selected Research Highlights


Majority Reduce Challenging Behaviors by More Than Half

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%
42%
40—49%
15%
30—39%
21%
20—29%
13%
Below 20%
10%

Crisis Prevention Institute Case Study

BJC Health Care – Missouri

Introduction

This case study of BJC HealthCare is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I feel that CPI is needed to help all people understand how to properly help others in all forms of communication. All relationships are vital in keeping the interaction de-escalated.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI has positively affected the lives of our staff and patients by giving them confidence to know that we are here to help them in the most efficient way possible. Staff has been able to rapidly identify triggers and correctly address our patients from all walks of life.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Reduce workplace violence rate
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Use Case

  • Categorizes their healthcare environment as an outpatient clinical.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Reducing staff turnover
    • Reducing liability
    • Improving staff skills and confidence

Crisis Prevention Institute Customer Satisfaction Rating

Brandon Wilks, a Psychologist at Plaquemines Parish School Board, would be likely to recommend Crisis Prevention Institute for this reason:

Yes, it meets our legal compliance needs and it is user-friendly.

Case Study: Milwaukee Public Schools

Introduction

This case study of Milwaukee Public Schools is based on a March 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI has improved staff de-escalation skills, overall safety, and has become ingrained into our training.”

“Because of an increase in direct CPI training instruction time, we’ve experienced an improvement in student outcomes (test scores, student grades, graduation rates, etc.).”

“The services and support that CPI has provided has truly given me confidence that I am a well-informed instructor and has enhanced my ability to instruct others.”

“Our staff feel more confident in handling situations through the CPI training.”

“The training really helps us learn how to deal with very frustrating situations.”

Challenges

Sought Nonviolent Crisis Intervention® training in order to:

  • Reduce workplace violence rate
  • Reduce workers’ compensation claims
  • Improve staff confidence in working with challenging student behaviors
  • Improve staff skills in managing behaviors

Environment

Categorizes their school as:

  • An urban school
  • Provides refresher training to their staff every 12 months

Results

  • Reduced challenging / disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.
  • Agrees that with the enhanced training content:
    • Their trainings are more relevant for more staff
    • They can train more staff, such as general education staff, now that the content is relevant for more roles
    • The Decision-Making Matrix helps their staff analyze the degree, likelihood, and potential outcomes of risk behavior
    • The RESPONSE Continuum helps their staff consider how they can best help an individual decelerate when behaviors have potential risk
    • The Physical Skills Evaluation Framework helps their staff consider the safety, effectiveness, acceptability, and transferability of any physical intervention

De-Escalation Training Helps Schools Manage Disruptive Behavior Safely

Since implementing de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%
37%
30–39%
28%
40–49%
18%
20–29%
11%
Below 20%
6%

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

The use of verbal de-escalation is extremely helpful to ALL staff members regardless of the types of students/disabilities they work with within the school setting.

Nicole Johnson, Special Education Supervisor, Miamisburg City School District



More to Explore



About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Crisis Prevention Institute Website   Crisis Prevention Institute Website