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TechValidate Research on Crisis Prevention Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Crisis Prevention Institute. TechValidate stands behind the authenticity of all published data. Learn more »



8,897 Customers Surveyed

75,841 Data Points Collected

320 Published TechFacts

56 Published Charts

694 Published Case Studies



Selected Research Highlights


Crisis Prevention Institute Customer Research

Reducing Use of Force in Juvenile Facilities, Security, and Law Enforcement

How much has the use of force been reduced since implementing CPI techniques?

Over 50%: 62%
40—49%: 9%
30—39%: 9%
20—29%: 6%
Below 20%: 14%

Why Our Customers Seek Out CPI Training

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance
54%
Reducing workplace violence rate
28%
Reducing worker’s compensation claims
12%
Improving organizational culture
31%
Improving staff confidence in working with challenging clients
74%
Improving staff skills in managing behaviors
81%
Other
5%

Crisis Prevention Institute Case Study

Edwin Shaw Rehabilitation Institute – Ohio

Introduction

This case study of Edwin Shaw Rehabilitation Institute is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“Nonviolent Crisis Intervention® training really works!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved staff safety and confidence when dealing with disruptive patients.”

Challenges

  • Sought Nonviolent Crisis Intervention training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Reduce worker compensation claims
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors
    • Improve patient/client safety

Environment

  • Categorizes their mental health organization as an inpatient center.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Improving staff skills and confidence

Reducing Restraint by 100%

A State of South Carolina outpatient center decreased the use of physical restraint and seclusion by 100% since implementing CPI training.

Crisis Prevention Institute Case Study

HCA Healthcare – Amy Modesitt

Introduction

This case study of HCA Healthcare is based on a March 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI support is great with following up with our facility to ensure continued education, support, and to influence changes in the program. Along with offering a variety of class schedules to accommodate the staff.”

“CPI training has helped the staff have a better understanding of therapeutic communications as well as feeling more confident in their ability to handle a patient who has escalated.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Meet regulatory compliance
  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare organization/environment as behavioral.
  • Provides refresher training to their staff every 6 months.

Results

  • Decreased the use of physical restraints and seclusion by 75—99% since implementing CPI training.
  • Agree that the enhanced content has helped with the following:
    • Their trainings are more relevant for more staff.
    • They can train more staff now that the content is relevant for more staff.
    • The Decision-Making Matrix helps their staff analyze the degree, likelihood, and potential outcomes of risk behavior.
    • The RESPONSE Continuum helps their staff consider how they can best help an individual decelerate when behaviors have potential risk.
    • The Opt-Out Sequence helps their staff reduce the duration and restrictiveness of physical engagement.
    • The Physical Skills Evaluation Framework helps their staff consider the safety, effectiveness, acceptability, and transfer-ability of any physical intervention.

Documentation Is Easy & Efficient

I enjoy the online roster submission process which is a more efficient way of documenting.

Stephen Aragon, Professional Trainer, Agave Health



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About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Crisis Prevention Institute Website   Crisis Prevention Institute Website