TechValidate Research on Crisis Prevention Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Crisis Prevention Institute. TechValidate stands behind the authenticity of all published data. Learn more »



16,035 Customers Surveyed

135,529 Data Points Collected

1108 Published TechFacts

86 Published Charts

700 Published Case Studies



Selected Research Highlights


Crisis Prevention Institute Case Study

Universal Health Services

Introduction

This case study of Universal Health Services is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI is so user-friendly and the training itself is applicable and appropriate for our line of work. The staff at CPI has always been above reproach and so personable.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

Categorizes their healthcare environment as behavioral.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraints and seclusions by 75—99% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Reducing liability
    • Improving staff skills and confidence

School Administrator Uses CPI to Teach Teachers

CPI most closely matches what I want to teach to teachers. Knowing that we are all involved with students and how to de-escalate their behavior in a positive way is critical to keeping a positive environment for our students.

Why Do Schools Use CPI?

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance
48%
Reducing workplace violence rate
13%
Reducing worker’s compensation claims
6%
Improving organizational culture
22%
Improving staff confidence in working with challenging clients
71%
Improving staff skills in managing behaviors
83%
Other
5%

Crisis Prevention Institute Customer Testimonial

Employees have identified that early signs and symptoms have often been misidentified as “normal behaviors” and often unrecognized as signs of potentially escalating behaviors that lead to risky behavior.

Mary Beth Brake, Registered Nurse, Allegheny Health Network

Crisis Prevention Institute Case Study

Providence Health System – Alaska

Introduction

This case study of Providence Health System is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI has improved staff de-escalation skills, overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve organizational culture
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors

Environment

Categorizes their healthcare environment as an emergency department.

Results

  • Reduced challenging/disruptive behaviors by 30—39% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Reducing injuries
    • Reducing worker compensation claims
    • Reducing staff turnover
    • Reducing liability
    • Improving staff skills and confidence

Crisis Prevention Institute Customer Research

Reducing Challenging Behaviors in Mental Health

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 43%
40—49%: 16%
30—39%: 20%
20—29%: 12%
Below 20%: 9%


More to Explore



About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Crisis Prevention Institute Website   Crisis Prevention Institute Website