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Crisis Prevention Institute Case Study

Community Living West Nipissing – Ontario

Introduction

This case study of Community Living West Nipissing is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“The information that CPI teaches is highly beneficial for everyone!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“After implementing CPI training, I see the confidence shine in employees who know they will be working with challenging behaviors!”

Challenges

  • Sought Nonviolent Crisis Intervention training to improve staff confidence in working with challenging clients.

Environment

  • Categorizes their mental health organization as a group home.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 100% since implementing CPI training.
  • Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by improving staff skills and confidence.

Organization Profile

Organization:
Community Living West Nipissing

Industry:
Non-profit

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Sarah Hargrave, Social Worker, Community Living West Nipissing
Validated
  Published: Sep. 2, 2016   TVID: 364-EDB-824




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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