Crisis Prevention Institute First Hospital Panamericano Cidra-Florida

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Crisis Prevention Institute Case Study

First Hospital Panamericano Cidra – Florida

Introduction

This case study of First Hospital Panamericano Cidra is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI training has always made the difference because it is the guide to follow in all behavior cases.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI is the basis for good communication and it provides the opportunity to recover the therapeutic relationship with the client.”

Challenges

Sought Nonviolent Crisis Intervention training to:
- Improve organizational culture
- Improve staff skills in managing behaviors

Environment

Categorizes their mental health environment as an inpatient and outpatient center.

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Decreased the use of physical restraint and seclusion by 50—74% since implementing CPI training.
Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Reducing injuries
- Reducing staff turnover

TechValidate Research on Crisis Prevention Institute

First Hospital Panamericano Cidra – Florida

Introduction

Challenges

Environment

Results

Company Profile

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