TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

The Guidance Center – Arizona

Introduction

This case study of The Guidance Center is based on a March 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.

Environment

  • Categorizes their healthcare organization as behavioral.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
  • Agrees that the enhanced content has helped with the following:
    • Their trainings are more relevant for more staff
    • They can train more staff now that the content is relevant for more staff
    • The Decision-Making Matrix helps their staff analyze the degree, likelihood, and potential outcomes of risk behavior
    • The RESPONSE Continuum helps their staff consider how they can best help an individual decelerate when behaviors have potential risk
    • The Opt-Out Sequence helps their staff reduce the duration and restrictiveness of physical engagement
    • The Physical Skills Evaluation Framework helps their staff consider the safety, effectiveness, acceptability, and transferability of any physical intervention




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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