TechValidate Research on Crisis Prevention Institute

70 Charts – Page 1 of 3


Crisis Prevention Institute Customer Research

How CPI rates compared to other training programs previously experienced

Please rate CPI on the following capabilities compared to other training programs you have experienced.

Best in class Superior Better Not better
Training program

46%

34%

16%

4%

Training materials

42%

39%

17%

2%

Training support

47%

36%

15%

2%

Online training programs

39%

38%

19%

4%

Live virtual training

36%

39%

20%

5%

Crisis Prevention Institute Customer Research

Top Challenges for Healthcare Facilities Following COVID-19

What challenges do you foresee in preparing your organization to rebound after the Covid-19 pandemic?

Staff stress, mental health issues and increased anxiety
85%
Patient trauma, mental health issues and increased anxiety
71%
Patient risk behaviors, violence and an increase in crisis moments
51%
Budgetary shortfalls to properly fund comeback initiatives
38%
Managing the increase in patient volume due to delays in elective treatments
27%
Preparing for the proposed changes to Joint Commission requirements for workplace violence prevention in hospitals
24%
Managing growing patient volume in long-term and memory care
11%
Scaling telehealth options for patients
9%

Crisis Prevention Institute Customer Research

Impact of Long-Term Use of CPI Training: Schools that use CPI for over 6 years

Since implementing CPI Training, what improvements have you seen at your school(s)?

Increased staff confidence to prevent or reduce crisis moments
84%
Safer environment for our staff and students
75%
Reduced use of physical restraints and/or seclusion
67%
Reduced challenging/disruptive behaviors
56%
Meeting regulatory compliance
44%

Crisis Prevention Institute Customer Research

Top Priorities for Schools in 2021

What are the top priorities within your district (or school) over the next 12 months?

Student health and well-being
88%
Staff and student safety
78%
Rebuilding classroom culture and routines
56%
Equity, equality & justice for all staff and students
55%
Compliance with legislation related to restraint and seclusion
31%
Filling staffing shortages
27%

Crisis Prevention Institute Customer Research

Top Reentry Concerns for K-12 Schools

What are your biggest concerns about K-12 reentry plans over the next 12 months?

Teacher stress, mental health issues and increased anxiety
85%
Student trauma, mental health issues and increased anxiety
84%
Student learning loss
58%
Disruptive behaviors in the classroom
50%
Teacher shortages
41%
Continued spread of Covid-19
40%
Resources and training to prepare teachers
29%
Budgetary shortfalls to properly fund comeback initiatives
26%

Crisis Prevention Institute Customer Research

Why Organizations Seek Out CPI Training

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance
52%
Reducing workplace violence rate
29%
Reducing worker compensation claims
13%
Improving organizational culture
31%
Improving staff confidence in working with challenging clients
77%
Improving staff skills in managing behaviors
84%
Other
5%

Crisis Prevention Institute Customer Research

ROI with CPI in Healthcare Organizations

Which of the following has your organization achieved since implementing CPI?

Met regulatory compliance
66%
Reduction in staff injuries
53%
Reduction in worker compensation claims
26%
Reduction in staff turnover
17%
Reduction in liability
29%
Improvement of staff skills and confidence
84%
Other
3%

Crisis Prevention Institute Customer Research

Reducing Challenging Behaviors in Healthcare

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 25%
40-49%: 15%
30-39%: 20%
20-29%: 14%
Up to 20%: 27%

Crisis Prevention Institute Customer Research

Majority of schools reduce restraint by 50-100%

Since implementing CPI training, how much have you decreased the use of force, physical restraints and seclusions?

100%: 5%
75-99%: 27%
50-74%: 26%
25-49%: 21%
0-24: 20%

Crisis Prevention Institute Customer Research

ROI with CPI in Education

Percentage of respondents who have achieved return on investment with CPI in the following areas:

Improvement of staff skills and confidence
89%
Met regulatory compliance
56%
Reduction in staff injuries
43%
Reduction in worker compensation claims
18%
Reduction in staff turnover
13%
Reduction in liability
27%

Crisis Prevention Institute Customer Research

ROI with CPI Training

Which of the following has your organization achieved since implementing CPI?

Met regulatory compliance
59%
Reduction in staff injuries
44%
Reduction in worker compensation claims
20%
Reduction in staff turnover
13%
Reduction in liability
27%
Improvement of staff skills and confidence
89%
Other
4%

Crisis Prevention Institute Customer Research

Results you can expect after implementing CPI training

Which of the following has your organization achieved since implementing CPI?

Met regulatory compliance
59%
Reduction in staff injuries
44%
Reduction in worker compensation claims
20%
Reduction in staff turnover
13%
Reduction in liability
27%
Improvement of staff skills and confidence
89%
Other
4%

Crisis Prevention Institute Customer Research

Majority of healthcare facilities reduce use of physical restraints by 50-100%

Since implementing CPI training, how much have you decreased the use of force, physical restraints and seclusions?

100%: 6%
75-99%: 24%
50-74%: 24%
25-49%: 21%
0-24: 25%

Crisis Prevention Institute Customer Research

Results you can expect after implementing CPI training in your school

Which of the following has your organization achieved since implementing CPI?

Improvement of staff skills and confidence
89%
Met regulatory compliance
56%
Reduction in staff injuries
43%
Reduction in liability
27%
Reduction in worker compensation claims
18%
Reduction in staff turnover
13%

Crisis Prevention Institute Customer Research

How would you categorize your organization?

Retail
7%
Higher education
19%
Hospitality
3%
Library
24%
Business
2%
Manufacturing
1%
Government/Public service
45%

Crisis Prevention Institute Customer Research

Reduce Worker Comp Claims by 20% or More

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%: 40%
40—49%: 8%
30—39%: 10%
20—29%: 11%
Below 20%: 31%

Crisis Prevention Institute Customer Research

40% Reduce Difficult Behaviors by More Than Half!

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%
40%
40—49%
18%
30—39%
21%
20—29%
13%
Below 20%
8%

Crisis Prevention Institute Customer Research

69% of Facilities Cut Worker Comp Claims by 20% or MORE

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%
40%
40—49%
8%
30—39%
10%
20—29%
11%
Below 20%
31%

Crisis Prevention Institute Customer Research

How DCS Improves Your Quality Indicators

DCS training has improved my organization’s quality measures/quality of care provision, as indicated by improved reporting in the following areas:

Provision of person-centered care
74%
Decreased use of psychotropic medication
37%
Decreased falls
29%
Decreased weight loss
15%
Decreased decline in ADL performance
36%
Decreased staff turnover
23%
Decreased hospitalizations or ER visits
17%
Improved resident engagement in meaningful activities
61%

Crisis Prevention Institute Customer Research

Majority Say DCS Improves Care by Over 50%

Since implementing Dementia Care Specialists, how much have you improved your dementia care practices?

Over 75%: 18%
50–74%: 36%
25–49%: 26%
Up to 24%: 20%

Crisis Prevention Institute Customer Research

Use of Force Reduced by Half

In your correctional facility, how much has the use of force been reduced since you implemented CPI techniques?

Over 50%
62%
40—49%
9%
30—39%
9%
20—29%
6%
Below 20%
14%

Crisis Prevention Institute Customer Research

Reducing Restraint Use in Healthcare

Since implementing CPI training, how much have you decreased the use of physical restraint and seclusion?

100%: 8%
75—99%: 30%
50—74%: 28%
25—49%: 18%
0—24%: 15%

Crisis Prevention Institute Customer Research

Reducing Challenging Behaviors in Healthcare

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 41%
40—49%: 18%
30—39%: 20%
20—29%: 12%
Below 20%: 8%

Crisis Prevention Institute Customer Research

How have you achieved return on investment with CPI?

Meeting regulatory compliance
58%
Reducing injuries
41%
Reducing staff turnover
14%
Reducing liability
10%
Improving staff skills and confidence
94%

Crisis Prevention Institute Customer Research

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%: 10%
75—99%: 28%
50—74%: 28%
25—49%: 21%
0—24%: 14%

Crisis Prevention Institute Customer Research

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviours?

Over 50%: 45%
40—49%: 19%
30—39%: 19%
20—29%: 10%
Below 20%: 7%

Crisis Prevention Institute Customer Research

Organisational Challenges

What challenges caused your organisation to seek out CPI training?

Meeting regulatory compliance
45%
Reducing workplace violence rate
47%
Improving organizational culture
46%
Improving staff confidence in working with challenging clients
81%
Improving staff skills in managing behaviors
83%

Crisis Prevention Institute Customer Research

Majority Reduce Restraint by 50–100%

Since implementing CPI training, how much have you decreased the use of physical restraint and seclusion?

100%
8%
75—99%
30%
50—74%
28%
25—49%
18%
0—24%
15%

Crisis Prevention Institute Customer Research

40% of Juvenile Facilities, Security, and Law Enforcement Reduce Worker Comp Claims by More Than Half

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%: 40%
40—49%: 9%
30—39%: 10%
20—29%: 11%
Below 20%: 30%

Crisis Prevention Institute Customer Research

ROI with CPI

Percentage of respondents who have achieved return on investment with CPI by:

Meeting regulatory compliance
55%
Reducing injuries
36%
Reducing worker compensation claims
13%
Reducing staff turnover
11%
Reducing liability
34%
Improving staff skills and confidence
88%



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