TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Marc Center – Arizona

Introduction

This case study of Marc Center is based on a March 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“This training gave me and my coworkers the confidence to de-escalate crisis situations.”

“Nonviolent Crisis Intervention® training makes our staff and clients feel safer.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to improve staff skills in managing behaviors.

Environment

  • Categorizes their healthcare organization as behavioral.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
  • Agrees that the enhanced content has helped make their trainings more relevant for more staff.




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Crisis Prevention Institute