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Crisis Prevention Institute Case Study

Akron General Medical Center Inc – Ohio

Introduction

This case study of Akron General Medical Center Inc is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“I’ve been teaching CPI for many years and each time I give a class the participants are so thankful to learn safe techniques not only to protect themselves but their patients as well.”

“This training has made a difference for our staff by teaching them how to de-escalate a situation before it can get out of control.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Challenges

  • Sought Nonviolent Crisis Intervention training to improve staff confidence in working with challenging clients.

Environment

  • Categorizes their mental health environment as an inpatient center.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
  • Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing liability
    • Improving staff skills and confidence

Company Profile

Company:
Akron General Medical Center Inc

Company Size:
Large Enterprise

Industry:
Health Care

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Kathy McCown, Therapist, Akron General Medical Center Inc
Validated
  Published: Sep. 2, 2016   TVID: 82A-CC1-F27




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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