Crisis Prevention Institute Customer Statistic
Reducing challenging behaviors in schools
100% of surveyed educational institutions reduced challenging/disruptive behaviors by up to 20% or more since implementing CPI de-escalation techniques.
Crisis Prevention Institute Customer Testimonial
The instructors are amazing. Each time I go to a review or report I learn new and valuable ideas for helping me teach my staff to be confident. When I have a problem or issue I can call and have always felt that I was treated with respect, understanding and if they didn’t have the answer I needed then I would get a call with the help I need within a very short time.
— Sue Taylor, Residential Program and Regulatory Coordinator, Crittenton Services
Crisis Prevention Institute Customer Testimonial
CPI’s instructor service and support are amazing. If I need a question I can call and get the answer quickly. Our organization went from teaching POSC to CPI which was a drastic change.
— Kevin Byrns, Counselor, Norris Adolescent Center
Crisis Prevention Institute Customer Satisfaction Rating
Thomas Helm, a Security Professional at Sutter Health, recommends CPI because:
Nonviolent Crisis Intervention® training works well at our institution. The core philosophy fits with our mission.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Crisis Prevention Institute Customer Fact
“Nonviolent Crisis Intervention® training supports PBIS in schools and provides the de-escalation and intervention techniques that school personnel need on a daily basis.”
“As a result, our instructors are more confident in dealing with difficult behaviors. We’ve reduced those difficult behaviors by 40–49% and we’ve decreased the use of physical restraint and seclusion by 75–99%.”
Crisis Prevention Institute Customer Fact
We’ve achieved return on investment with CPI by:
Crisis Prevention Institute Customer Testimonial
The Nonviolent Crisis Intervention® program is top-notch. Our staff are more confident on the job now. They have learned real skills that help them interact with our clients. The Trauma-Informed Care component has given them a better understanding of why our clients behave the way they do. It also shows them that as staff, we must have positive connections with our clients, offer them safety, and teach them impulse control.
— Lisa Johnson, Prevention Educator, Lee County Youth Development Center
Crisis Prevention Institute Customer Statistic
The Nonviolent Crisis Intervention® program’s enhanced content has helped them, their staff, and their organization. For example:
Crisis Prevention Institute Customer Satisfaction Rating
Paul Zang, an academic advising and disability services coordinator at Baker College, recommends CPI because:
I’ve been teaching CPI since the 1990s and the program has consistently been well received with good evaluations over all these years.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Crisis Prevention Institute Customer Fact
“[With the Prepare Training® program], our staff maintains a more aware, objective, and professional attitude when responding to an agitated individual (staff, visitors, contractors). Staff respond nonjudgmentally and do not assume anything, [reminding each other], ‘It’s not about you. Who knows what happened before the visitor came here.’”
As a result, they achieved return on their investment with CPI by:
Crisis Prevention Institute Customer Testimonial
I have completed the Certified Instructor training in the Dementia Capable Care program and have found it to be very accurate, well laid out, and user-friendly. I have recommended CPI to colleagues.
DCS has improved staff understanding and awareness of dementia and the reasons behind some of the behaviors. They are learning how to implement skills to address behaviors but changing a culture takes time and man-power.
— Nurse, Medium Enterprise Health Care Company
Crisis Prevention Institute Customer Testimonial
The training is excellent and the follow-up support has been fabulous as well. The training we can provide our staff through DCS raises our standards in the care we provide. DCS has shown the staff ways to engage with our residents based on their cogitative levels. The staff were always asking what they could do with the residents and now that they understand their cogitative levels, activities are more meaningful and bring out their best abilities to learn.
— Administrator, Medium Enterprise Health Care Company
Crisis Prevention Institute Customer Satisfaction Rating
An Occupational Therapist of a medium enterprise health care company would recommend DCS because:
The training offers interactive, helpful courses. DCS also improved staff communication skills, offered helpful strategies to use with patients, and improved our understanding of patients.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”