Crisis Prevention Institute Customer Statistic
Majority of surveyed organizations who retrained every 6 months have reduced challenging / disruptive student behaviors by 25—50% or more since implementing CPI de-escalation techniques.
Crisis Prevention Institute Customer Satisfaction Rating
Thomas Helm, a Security Professional at Sutter Health, recommends CPI because:
Nonviolent Crisis Intervention® training works well at our institution. The core philosophy fits with our mission.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Crisis Prevention Institute Customer Fact
“Nonviolent Crisis Intervention® training supports PBIS in schools and provides the de-escalation and intervention techniques that school personnel need on a daily basis.”
“As a result, our instructors are more confident in dealing with difficult behaviors. We’ve reduced those difficult behaviors by 40–49% and we’ve decreased the use of physical restraint and seclusion by 75–99%.”
Crisis Prevention Institute Customer Fact
We’ve achieved return on investment with CPI by:
Crisis Prevention Institute Customer Testimonial
The Nonviolent Crisis Intervention® program is top-notch. Our staff are more confident on the job now. They have learned real skills that help them interact with our clients. The Trauma-Informed Care component has given them a better understanding of why our clients behave the way they do. It also shows them that as staff, we must have positive connections with our clients, offer them safety, and teach them impulse control.
— Lisa Johnson, Prevention Educator, Lee County Youth Development Center
Crisis Prevention Institute Customer Statistic
The Nonviolent Crisis Intervention® program’s enhanced content has helped them, their staff, and their organization. For example:
Crisis Prevention Institute Customer Satisfaction Rating
Paul Zang, an academic advising and disability services coordinator at Baker College, recommends CPI because:
I’ve been teaching CPI since the 1990s and the program has consistently been well received with good evaluations over all these years.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Crisis Prevention Institute Customer Fact
“[With the Prepare Training® program], our staff maintains a more aware, objective, and professional attitude when responding to an agitated individual (staff, visitors, contractors). Staff respond nonjudgmentally and do not assume anything, [reminding each other], ‘It’s not about you. Who knows what happened before the visitor came here.’”
As a result, they achieved return on their investment with CPI by:
Crisis Prevention Institute Customer Testimonial
I have completed the Certified Instructor training in the Dementia Capable Care program and have found it to be very accurate, well laid out, and user-friendly. I have recommended CPI to colleagues.
DCS has improved staff understanding and awareness of dementia and the reasons behind some of the behaviors. They are learning how to implement skills to address behaviors but changing a culture takes time and man-power.
— Nurse, Medium Enterprise Health Care Company
Crisis Prevention Institute Customer Testimonial
The training is excellent and the follow-up support has been fabulous as well. The training we can provide our staff through DCS raises our standards in the care we provide. DCS has shown the staff ways to engage with our residents based on their cogitative levels. The staff were always asking what they could do with the residents and now that they understand their cogitative levels, activities are more meaningful and bring out their best abilities to learn.
— Administrator, Medium Enterprise Health Care Company
Crisis Prevention Institute Customer Satisfaction Rating
An Occupational Therapist of a medium enterprise health care company would recommend DCS because:
The training offers interactive, helpful courses. DCS also improved staff communication skills, offered helpful strategies to use with patients, and improved our understanding of patients.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Crisis Prevention Institute Customer Testimonial
DCS offers excellent training. It increases staff skill levels and helps us provide better services for our clients.
— Social Worker, Small Business Professional Services Company
Crisis Prevention Institute Customer Fact
Sutter Health’s California Pacific Medical Center achieved return on investment with CPI by:
“This program works well at our institution,” says security officer Thomas Helm. “The core attitude fits with our mission, and our security staff especially appreciate the added skills.”
Crisis Prevention Institute Customer Fact
The County of Santa Barbara’s Alcohol, Drug, and Mental Health Services has achieved return on investment with CPI by:
Crisis Prevention Institute Customer Testimonial
“I think CPI training gives staff the tools to handle crisis situations in a way that preserves relationships and reduces trauma for everyone involved. Some of the skills taught in the class have even been helpful in non-crisis situations.”
CPI improved overall safety and has become ingrained in their training.
Crisis Prevention Institute Customer Testimonial
“I believe CPI training gave staff more confidence and gave them some new skills with intervening in a crisis or a potential crisis situation.”
Children’s Aid Society of Cape Breton-Victoria achieved ROI with CPI by meeting regulatory compliance and improving staff skills and confidence.
Crisis Prevention Institute Customer Satisfaction Rating
An educator of a nonprofit would recommend Crisis Prevention Institute because:
I really like the Nonviolent Crisis Intervention® training and think it has information and strategies that could be applied in so many areas.
I find myself referring to it more often the more familiar I become with the material.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Crisis Prevention Institute Customer Satisfaction Rating
A therapist of a federal government agency would recommend Crisis Prevention Institute because:
CPI is very helpful, and their focus is on safety and welfare.
The staff’s emphasis on de-escalation has improved greatly since training.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”