TechValidate Research on Crisis Prevention Institute

1108 TechFacts – Page 1 of 37


Crisis Prevention Institute Customer Testimonial

It aligns with our organizational and personal values. CPI not only is effective, but it is a tool that employees can believe in.

Supervisor, Large Enterprise Healthcare Company

Crisis Prevention Institute Customer Testimonial

CPI provides a great framework to build from. It helps staff to look at escalation of patients and have a variety of techniques to de-escalate the situation.

Coordinator/Specialist, State & Local Government

Crisis Prevention Institute Customer Testimonial

Puts an emphasis on verbal de-escalation but also teaches us how to protect ourselves when patients/family members attack us.

Nurse, Large Enterprise Healthcare Company

Crisis Prevention Institute Customer Testimonial

Clear approach, and easy to understand & implement.

Supervisor, Small Business Healthcare Company

Crisis Prevention Institute Customer Testimonial

It gives staff another tool that can be used to make the staff and resident, feel safe.

Supervisor, Small Business Healthcare Company

Crisis Prevention Institute Customer Satisfaction Rating

David Stone, a Manager at Sarasota Memorial Hospital, would be very likely to recommend Crisis Prevention Institute for this reason:

It rates superior to other aggression management trainings.

Crisis Prevention Institute Customer Satisfaction Rating

A Supervisor at a medium enterprise healthcare company would be very likely to recommend Crisis Prevention Institute for this reason:

Great information and can benefit one all around in every aspect of their life.

Crisis Prevention Institute Customer Satisfaction Rating

A Nurse at a large enterprise healthcare company would be likely to recommend Crisis Prevention Institute for this reason:

Because the techniques taught by CPI do work.

Crisis Prevention Institute Customer Satisfaction Rating

A Coordinator/Specialist at a large enterprise healthcare company would be very likely to recommend Crisis Prevention Institute for this reason:

It’s efficient and easy to understand.

Crisis Prevention Institute Customer Testimonial

The staff feels more confident that they know what to do in the event of someone who has gone beyond the “anxious” response. Improved verbal skills, understanding, and talking points.

Christine Jakel, Security Professional, Children's Hospital Central California

Crisis Prevention Institute Customer Testimonial

We are safer and more preventative in our care for our patients.

Ashley Wolfe, Therapist, Billings Clinic

Crisis Prevention Institute Customer Testimonial

Providing staff with a level of confidence in managing challenging behaviors. Staff making efforts in developing a therapeutic rapport and utilizing verbal de-escalation skills in crisis situations.

Lorraine Caradonna, Therapist, HCA Healthcare, Inc.

Crisis Prevention Institute Customer Testimonial

Staff have improved the way they engage with patients and understand that de-escalation has to do with the way they talk to patients, body language, along with being able to rationally detach from negative behaviors while understanding the entire integrated experience. This has created a much safer environment for both staff and pt’s.

Bryan Rebhan, Therapist, MacNeal Hospital

Crisis Prevention Institute Customer Testimonial

It allows for discussion of challenging situations and offers other dimensions of understanding the verbal and nonverbal cues seen in patients.

Leigh Simmons, Nurse, Winchester Medical Center

Crisis Prevention Institute Customer Testimonial

It has elevated the skill set of the entire hospital, those not trained originally have requested training, and the culture of dealing with patients and their families have improved. I believe we escalated to a higher level of care for our community.

Kris Akin, Administrator, WNJ Reginal Medical Center

Crisis Prevention Institute Customer Testimonial

The staff have really appreciated the time dedicated to the hands-on time with the refresher training. We develop a new instructor annually and have some very seasoned staff now who are respected by the employees.

Brenda Vogt, Nurse Educator, Inspira Health Network Inc.

Crisis Prevention Institute Customer Testimonial

Staff are able to recognize the non-verbal cues of when an individual is anxious which helps to decrease the number of episodes of acting out behavior. Individuals have increased their ability to communicate their needs with the staff working with them. Through use of the Tension Reduction/Therapeutic Report, there have been a number of great changes in not only our staff but also the individuals.

Mary Aumick, Social Worker, Partners in Progress

Crisis Prevention Institute Customer Testimonial

Utilizing CPI techniques reduces the need for physical restraints. It also has made staff more aware of their own behaviors and the impact of their behaviors on others.

Thomas House, Therapist, Cooperative Educational Services

Crisis Prevention Institute Customer Testimonial

The staff are grateful for the training and the knowledge of how to appropriately work with difficult patients.

Administrator, Non Profit

Crisis Prevention Institute Customer Testimonial

They have increased confidence when working with potentially harmful individuals. They are able to effectively recognize, intervene and assist clients through any of the behavior levels.

Paul Tutokey, Nurse, Billings Clinic

Crisis Prevention Institute Customer Testimonial

Built confidence with staff and helped them achieve skills to de-escalate situations before further behaviors arise. For clients, staff approach them with respect and are more cognizant of their own communication styles.

Valerie Torres, Administrator, Rocky Mountain Health

Crisis Prevention Institute Customer Testimonial

I always get positive feedback from the course, and people have informed me that they know better how to intervene appropriately.

Security Professional, Healthcare

Crisis Prevention Institute Customer Testimonial

It has made staff more aware of their own body language and how they themselves can escalate an issue when it is developing if it is not handled appropriately.

Jennifer Joyal, Nurse Educator, Chapleau Health Services

Crisis Prevention Institute Customer Testimonial

Yes, the programs have had a positive impact on the participants.

Josh Fisher, Security Professional, Banner Health

Crisis Prevention Institute Customer Testimonial

It gives them many tools to use when interacting with clients and helps them take a proactive approach to care and safety.

Susan Phillips, Clinical Director, BHS, HCA Healthcare, Inc.

Crisis Prevention Institute Customer Testimonial

Reduced incidents of workplace violence, increase employee retention, and decreased restraint usage.

Justin Smith, Therapist, SSM Healthcare System

Crisis Prevention Institute Customer Testimonial

CPI verbal and non-violent physical crisis intervention techniques help staff keep a safe environment for our patients, staff, family members, and visitors daily.

Professional Trainer, Medium Enterprise Healthcare Company

Crisis Prevention Institute Customer Testimonial

My teammates are more confident in verbal de-escalation and are more confident in applying CPI as a last resort should the need arise. The level of our Therapeutic Report with our clients has dramatically increased since implementing CPI resulting in a safer proactive professional environment for both our clients and staff.

Nursing Assistant, Small Business Healthcare Company

Crisis Prevention Institute Customer Satisfaction Rating

Camela Dorsey, a Security Professional at Ochsner Foundation Hospital, would be very likely to recommend Crisis Prevention Institute for this reason:

One of the reasons I gave the Crisis Prevention Institute a 10, is because: in my experience as a CPI instructor, I have become a more caring and productive individual as a result of teaching CPI. Being on the other end of the teaching experience, is not as fulfilling as being an instructor, in my opinion. Becoming a CPI Instructor 8 years ago, was one of the best things that ever happened to me.

Crisis Prevention Institute Customer Testimonial

Staff feels more confident and capable. A team approach is used which has reduced staff anxiety and the amount of personal injury to staff and students. Staff responds in a predictable manner which supports students. Students and parents know what to expect each and every time certain high-risk behaviors are presented. Staff feels more inclined to intervene knowing they are legally covered and that our school district has provided them with an outline for responding. Personally, I have grown professionally as an instructor and can not thank CPI enough!

Stacey Curti, School Psychologist, Miller Place School District




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