Crisis Prevention Institute Customer Satisfaction Rating
David Stone, a Manager at Sarasota Memorial Hospital, would be very likely to recommend Crisis Prevention Institute for this reason:
It rates superior to other aggression management trainings.
Crisis Prevention Institute Customer Testimonial
The staff feels more confident that they know what to do in the event of someone who has gone beyond the “anxious” response. Improved verbal skills, understanding, and talking points.
— Christine Jakel, Security Professional, Children's Hospital Central California
Crisis Prevention Institute Customer Testimonial
Providing staff with a level of confidence in managing challenging behaviors. Staff making efforts in developing a therapeutic rapport and utilizing verbal de-escalation skills in crisis situations.
— Lorraine Caradonna, Therapist, HCA Healthcare, Inc.
Crisis Prevention Institute Customer Testimonial
Staff have improved the way they engage with patients and understand that de-escalation has to do with the way they talk to patients, body language, along with being able to rationally detach from negative behaviors while understanding the entire integrated experience. This has created a much safer environment for both staff and pt’s.
— Bryan Rebhan, Therapist, MacNeal Hospital
Crisis Prevention Institute Customer Testimonial
It has elevated the skill set of the entire hospital, those not trained originally have requested training, and the culture of dealing with patients and their families have improved. I believe we escalated to a higher level of care for our community.
— Kris Akin, Administrator, WNJ Reginal Medical Center
Crisis Prevention Institute Customer Testimonial
The staff have really appreciated the time dedicated to the hands-on time with the refresher training. We develop a new instructor annually and have some very seasoned staff now who are respected by the employees.
— Brenda Vogt, Nurse Educator, Inspira Health Network Inc.
Crisis Prevention Institute Customer Testimonial
Staff are able to recognize the non-verbal cues of when an individual is anxious which helps to decrease the number of episodes of acting out behavior. Individuals have increased their ability to communicate their needs with the staff working with them. Through use of the Tension Reduction/Therapeutic Report, there have been a number of great changes in not only our staff but also the individuals.
— Mary Aumick, Social Worker, Partners in Progress
Crisis Prevention Institute Customer Testimonial
Built confidence with staff and helped them achieve skills to de-escalate situations before further behaviors arise. For clients, staff approach them with respect and are more cognizant of their own communication styles.
— Valerie Torres, Administrator, Rocky Mountain Health
Crisis Prevention Institute Customer Testimonial
My teammates are more confident in verbal de-escalation and are more confident in applying CPI as a last resort should the need arise. The level of our Therapeutic Report with our clients has dramatically increased since implementing CPI resulting in a safer proactive professional environment for both our clients and staff.
— Nursing Assistant, Small Business Healthcare Company