Introduction
This case study of Williamsburg-James City County Public Schools – Virginia is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
Crisis Prevention Institute Case Study
This case study of Williamsburg-James City County Public Schools – Virginia is based on a December 2015 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“The training has allowed me the opportunity to address the needs of the staff by quick access to someone to talk through a specific case.”
“Staff all feel better equipped to address the needs they have in the school environment.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their school as:
Crisis Prevention Institute Case Study
This case study of Ingalls Memorial Hospital – Illinois is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training has contributed to the strengthening of the staff and patient relationship, which has in turn improved patient response.”
“This training has made a difference for us by assisting staff with de-escalating patients, improving sensitivity for the patients we serve, reducing restraints, and the patients seem to respond better at the earlier stages of the continuum.”
“It’s a really good program that teaches professionals how to handle difficult people in a professional and safer way.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“I use CPI training techniques all the time, and it really works!”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Riverside Healthcare – Illinois is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“There is a level of confidence among the staff that translates to a feeling of safety amongst the patients.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Edward Hospital – Illinois is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Nonviolent Crisis Intervention training is an excellent program with diverse content and flexibility of teaching.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Marimed Foundation – Hawaii is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“After implementing CPI training, our staff feels more confident to de-escalate escalating individuals.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Eastside Medical Center – Georgia is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I give CPI a 10 out of 10 Net Promoter® rating because I use it daily at work, and it works.”
“CPI training decreased litigation and staff injuries within our organization.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to :
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Nanticoke Memorial Hospital – Delaware is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Our staff believes and trusts in the Nonviolent Crisis Intervention training program.”
“CPI de-escalation and restraint techniques are very valuable and effective in our organization.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Categorizes their healthcare environment as a hospital.
Crisis Prevention Institute Case Study
This case study of The George Washington University Hospital is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI has helped our staff to be better prepared to de-escalate crisis situations.”
Crisis Prevention Institute Case Study
This case study of Saint Francis Hospital Medical Center – Connecticut is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“After implementing CPI training, the staff became more confident in dealing with escalating situations, resulting in fewer injuries occurring.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to improve staff confidence in working with challenging clients.
Categorizes their healthcare environment as an emergency department.
Crisis Prevention Institute Case Study
This case study of Hartford Clinical Associates – Connecticut is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI Nonviolent Crisis Intervention training has dramatically reduced our organization’s need for using restraints.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to :
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Excelsior Youth Center – Colorado is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training makes our staff more confident in both their verbal and physical intervention skill set. In addition, using real work and life examples helps staff identify one way to handle a situation. It keeps us all on the same page with the use of techniques as well.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI does a great job of incorporating the verbal de-escalation work as well as the physical components in a crisis situation.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Help Group West – California is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI is a great course for dealing with hostile and aggressive individuals in a professional and safe manner.”
Sought Nonviolent Crisis Intervention® training to improve staff confidence in working with challenging clients.
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Universal Health Services is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI is so user-friendly and the training itself is applicable and appropriate for our line of work. The staff at CPI has always been above reproach and so personable.”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of The Meadows – Arizona is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI has helped our staffs’ confidence in handling acting-out individuals more safely and calmly. Staff don’t hesitate to help one another in a crisis, and know they have a team to turn to for help.”
“CPI training has helped our clients feel safer knowing that we have been taught safe techniques to de-escalate them in their worst moments.”
“CPI provides wonderful customer care and support and is always willing to provide additional resources to enhance our skills.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Indian Health Service – New Mexico is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“As a security guard, I use CPI Nonviolent Crisis Intervention training every day at work and in my personal life off duty. It is a great tool to know and learn.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI training has helped our staff become more confident in de-escalating crisis situations.”
Crisis Prevention Institute Case Study
This case study of Yavapai Medical Center – Arizona is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI Nonviolent Crisis Intervention training has made a difference in the overall environment in a positive way.”
Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.
Categorizes their healthcare environment as medical/surgical.
Crisis Prevention Institute Case Study
This case study of White River Medical Center – California is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Nonviolent Crisis Intervention training works! It gives you confidence to control any situation.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI training has provided our staff with confidence and a great tool set to do their jobs effectively.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Methodist Family Health – Arkansas is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI has helped our staff be more cohesive as a team.”
“CPI has created an environment where our staff feels more comfortable and safer working with disruptive behaviors.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Beacon Children’s Hospital is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has been a part of our facility for several years. The benefit of having someone in-house to train each staff member prior to working with our clients has made a major impact on the amount of reductions in restraint and seclusion.”
“CPI training has helped our facility overall to become a safe place for our clients by having highly trained and educated staff who have the skills to de-escalate crisis situations.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Dale Medical Center – Alabama is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Crisis Prevention Institute Case Study
This case study of Decatur Morgan Hospital – Alabama is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Nonviolent Crisis Intervention training WORKS!”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“Our staff not only use the skills learned from CPI training at work, they use them at home with their kids and spouses as well.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of University of Alabama at Birmingham is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Our staff are able to handle crisis situations better and support one another.”
“Crisis Prevention Institute provides valuable, hands-on training for dealing with patients and coworkers alike.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Categorizes their healthcare environment as an outpatient clinical.
Crisis Prevention Institute Case Study
This case study of Covenant Health – Canada is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI training has provided a sense of safety and competency to work with our acute care population.”
“I appreciate that the material is clear to understand and flexible enough that there is opportunity to inject personal examples.”
Categorizes their healthcare environment as acute in-patient care.
Crisis Prevention Institute Case Study
This case study of Alberta Health Services – Canada is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training increases our staff morale and overall wellness.”
“Nonviolent Crisis Intervention training provides our staff with skills that allow them to effectively de-escalate acting-out patients.”
“CPI training positively impacts the safety and well-being of our patients and staff.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“I provide training to other unit staff and have taken this training in some form for 20+ years for other roles and agency work.”
Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.
Categorizes their healthcare environment as prevention and health promotion.
Crisis Prevention Institute Case Study
This case study of Alberta Health Services – Canada is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“After implementing CPI training, our staff became more confident in de-escalating crisis situations.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their healthcare environment as an emergency department.
Crisis Prevention Institute Case Study
This case study of Alberta Health Services – Canada is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training has increased staff safety and confidence in dealing with crisis situations.”
“After implementing CPI training, our staff are more equipped with skills and techniques to deal with challenging behaviors.”
“As an Instructor, the feedback I receive from staff is so positive about CPI. I am also convinced that if these skills are fully used by teams, there will be less violence and aggression on the units.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to :
Categorizes their healthcare environment as an outpatient clinical.
Crisis Prevention Institute Case Study
This case study of Alberta Health Services – Canada is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Staff who have taken the course have expressed a better understanding of the proper and safer ways to handle a crisis situation and gained confidence in their ability in defusing crisis situations.”
“I believe in this program, and that’s why I became an Instructor. So that I may help my fellow staff be able to safely deal with a crisis.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to:
Crisis Prevention Institute Case Study
This case study of Acadia General Hospital – Louisiana is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to :
Categorizes their healthcare environment as an emergency department.
Crisis Prevention Institute Case Study
This case study of Community Health Systems is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Staff are more confident in their ability to intervene in a crisis situation and to de-escalate a situation before it becomes uncontrollable.”
“CPI Nonviolent Crisis Intervention training is an exceptional program used to help those who are in a crisis situation.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their healthcare environment as education of medical staff.
Crisis Prevention Institute Case Study
This case study of Anchorage School District is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI fosters a healthier environment.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their school as a special education school.