Introduction
This case study of Sitka School District is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
Crisis Prevention Institute Case Study
This case study of Sitka School District is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I believe CPI has helped our district with systemwide changes that use positive behavior supports.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
“CPI increased our staff confidence when managing challenging behaviors.”
Crisis Prevention Institute Case Study
This case study of Battle River School Division #31 is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Great information and useful training!”
“CPI increases our staff confidence and provides them with new skills to work with students.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improve student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
Crisis Prevention Institute Case Study
This case study of Sturgeon School is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has given our students a higher success rate with positive behavior. It keeps our students safe and keeps them in the classroom longer.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
“CPI has provided our staff with the confidence to handle difficult behaviors.”
Crisis Prevention Institute Case Study
This case study of Edmonton School District No. 7 is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I have been using CPI for many years in my job. I know that it works and it’s safe and secure.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”
“CPI gives our staff the confidence and competence to deal with crisis situations in the least restrictive manner possible.”
Crisis Prevention Institute Case Study
This case study of Western Arkansas Counselling and Guidance Center is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I feel the program is very useful, and I prefer CPI training to other programs I’ve done.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“I feel that CPI training provides our staff with the confidence to de-escalate crisis situations.”
Crisis Prevention Institute Case Study
This case study of Counseling Associates Incorporated is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“After implementing CPI, our staff are more confident in their abilities.”
Crisis Prevention Institute Case Study
This case study of Southwest Arkansas Counseling & Mental Health Center is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI ensures safety for our staff and patients.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“This training comes in handy when trying to maintain the safety of clients and staff.”
Crisis Prevention Institute Case Study
This case study of United Methodist Children’s Home is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI techniques help out a lot when I’m interacting with my students.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training makes everyone feel safe.”
Crisis Prevention Institute Case Study
This case study of NW Mental Health Center is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI is a very good program, and it works!”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI tools help with improving communication.”
Crisis Prevention Institute Case Study
This case study of Sunrise Community is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI has given our staff the required skills to deal with crisis situations when they arise.”
Crisis Prevention Institute Case Study
This case study of Peel District School Board is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“School staff are now confident and better equipped to handle situations before they escalate.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improved student outcomes because of an increase in direct instruction time (For instance, test scores, student grades, graduation rates, etc.).”
Sought Nonviolent Crisis Intervention® training to improve staff skills in managing behaviors.
Identifies as a resource teacher who supports a variety of schools, both urban and rural.
Crisis Prevention Institute Case Study
This case study of Peel District School Board is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“Using CPI training has led to improved student outcomes because of an increase in direct instruction time (For instance, test scores, student grades, graduation rates, etc.).”
Sought Nonviolent Crisis Intervention® training to:
Categorizes their school as:
Crisis Prevention Institute Case Study
This case study of Rutland Regional Medical Center – Vermont is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Crisis Prevention Institute offers very solid training.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training has caused staff to be more confident in their ability to use verbal intervention techniques. This has resulted in more positive responses for all those involved.”
Categorizes their healthcare environment as an outpatient clinical.
Crisis Prevention Institute Case Study
This case study of Magic City Enterprises – Wyoming is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I believe in the philosophy of CPI. I have seen results in our participants and staff that benefit from applying CPI to their routines.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI training has given our staff more confidence in handling physical behaviors. Several participants have reduced their behaviors by appropriate staff responses. CPI responses are used to help our participants gain control over their behaviors by the staff responding and supporting them in a therapeutic manner.”
Sought Nonviolent Crisis Intervention® training to improve staff skills in managing behaviors.
Categorizes their healthcare environment as a rehabilitation and residential setting for adults with intellectual disabilities.
Crisis Prevention Institute Case Study
This case study of West Virginia Schools is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI Nonviolent Crisis Intervention® is an important and useful program that teaches skills and techniques that are helpful in crisis situations.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“Since introducing CPI in our county school system, I have discovered that those who are trained display a calmer, more assured demeanor. The de-escalation techniques have reduced the frequency of students vs. staff incidents.”
Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.
Categorizes their environment as a public school.
Crisis Prevention Institute Case Study
This case study of Highland-Clarksburg Hospital – West Virginia is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I believe we would have more incidents that result in restraining clients if our facility did not give staff the CPI techniques to use when dealing with disruptive patients. We are a relatively new facility so the actual data for effectiveness is limited; however, I have seen CPI work in many facilities I have been associated with in the past. Not only does CPI work, it works very effectively.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Rogers Memorial Hospital – Wisconsin is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“When fully brought into the program, staff does not feel the hesitation or the ‘grey area’ when making decisions with a potentially escalating individual. Staff has more confidence making these decisions and can provide better care.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“I believe in this program because I have seen it work. It keeps everyone in your care safe, including yourself and coworkers.”
Crisis Prevention Institute Case Study
This case study of MultiCare Health System – Washington is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“After using CPI de-escalating techniques, our staff injuries were reduced, and verbal de-escalation led to less hands-on measurements with behavioral health patients.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training is highly efficient. I use the learned skills on a daily basis.”
“CPI training improved my organization’s HCAHPS score.”
“CPI increased our staff’s confidence to de-escalate patients with high-risk behavior.”
Categorizes their healthcare environment as an emergency department.
Crisis Prevention Institute Case Study
This case study of Vermont Achievement Center is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I have been a trainer for CPI for a long time, as well as having experienced other trainings that are similar. I find CPI’s program to be the most balanced with effective strategies and meaningful approaches to challenging situations.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“The information, techniques, and de-escalation concepts have helped our staff use a consistent framework for thinking about student behavior and applying the right kind of needed support. It has also enabled our staff to approach physical situations with clearer thinking, which is resulting in safer results for all.”
Sought Nonviolent Crisis Intervention® training to improve staff skills in managing behaviors.
Categorizes their environment as behavioral.
Crisis Prevention Institute Case Study
This case study of HCA Healthcare is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training provides a safe way to handle a crisis for everyone involved.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“Staff are more confident in handling situations that in turn helps prevent crisis situations.”
Sought Nonviolent Crisis Intervention® training to meet regulatory compliance.
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of Riverside Health System is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI has given me and our staff the confidence to assist our teams when assessing a situation and understanding the stage of difficulty we may be facing. It has helped us take the best approach before intervening and recovering with better tips and information for our patients.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI grants a variety of learning opportunities with some excellent techniques to defuse difficult situations we often face in the workplace, as well as our everyday encounters on the street.”
Categorizes their healthcare environment as medical/surgical.
Crisis Prevention Institute Case Study
This case study of Saint Davids South Austin Medical Center is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training is very useful and effective in my field of work.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“We’ve seen a decrease in restraints and an increase in safety.”
Categorizes their healthcare environment as an emergency department.
Crisis Prevention Institute Case Study
This case study of Round Rock Medical Center is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“Nonviolent Crisis Intervention® is a great program with helpful tools to de-escalate many difficult situations.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“I feel confident as an employee in the ER to handle difficult escalating situations.”
Categorizes their healthcare environment as an emergency department.
Crisis Prevention Institute Case Study
This case study of United Regional Health Care System is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“There is nothing else out there equivalent to what CPI has created!”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“After implementing CPI training, our staff feels more prepared.”
Crisis Prevention Institute Case Study
This case study of Texas Health Resources is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI is a great program!”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI training has made our organization much safer.”
Crisis Prevention Institute Case Study
This case study of Northcrest Medical Center is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I think the CPI program works very well. It allows our staff to understand certain behaviors and how we can affect the behaviors we see.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“After implementing CPI training, our staff is more confident working together.”
Categorizes their healthcare environment as an acute care hospital with an ED that treats patients with mental health conditions.
Crisis Prevention Institute Case Study
This case study of Memphis Recovery Centers is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training provides our staff with confidence.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to improve staff skills in managing behaviors.
Categorizes their healthcare environment as behavioral.
Crisis Prevention Institute Case Study
This case study of a small business health care company is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Previously we had an average of 18 OSHA injuries per year. With the introduction of CPI, for the last 2.5 years we are running at 0 per year.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
Sought Nonviolent Crisis Intervention® training to improve staff skills in managing behaviors.
Categorizes their healthcare environment as Emergency, Med-Surg, Outpatient, and Behavioral in the ED.
Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Crisis Prevention Institute Case Study
This case study of New Haven is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI verbal de-escalation techniques are great and really make a difference in behaviors.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“Our staff is more confident in their abilities to handle high-risk behaviors, and the verbal techniques are beneficial to the clients because it improves communication between them.”
Categorizes their environment as providing residential services for individuals with developmental disabilities.
Crisis Prevention Institute Case Study
This case study of HCA Healthcare is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“I think that CPI does a good job with stressing verbal intervention, limit setting, and decision making.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training improved my organization’s HCAHPS score.”
“CPI empowered our staff to make better decisions in high-anxiety situations.”
Categorizes their healthcare environment as behavioral.