TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Covenant Health – Alberta, Canada

Introduction

This case study of Covenant Health – Canada is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI training has provided a sense of safety and competency to work with our acute care population.”

“I appreciate that the material is clear to understand and flexible enough that there is opportunity to inject personal examples.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

Categorizes their healthcare environment as acute in-patient care.

Results

  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Improving staff skills and confidence
    • Providing consistent language and approach to challenging situations




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Crisis Prevention Institute