TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Excelsior Youth Center – Colorado

Introduction

This case study of Excelsior Youth Center – Colorado is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI training makes our staff more confident in both their verbal and physical intervention skill set. In addition, using real work and life examples helps staff identify one way to handle a situation. It keeps us all on the same page with the use of techniques as well.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI does a great job of incorporating the verbal de-escalation work as well as the physical components in a crisis situation.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to :
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Reduce worker compensation claims
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors
    • Improve the safety of the clients we work with

Environment

Categorizes their healthcare environment as behavioral.

Results

  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing worker compensation claims
    • Reducing liability
    • Improving staff skills and confidence
    • Improving safety of clients




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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