3,793 Customers Surveyed
26,969 Data Points Collected
508 Published TechFacts
32 Published Charts
67 Published Case Studies
Curated collections and slideshows of TechValidate research data on Calabrio ONE.
Calabrio ONE Case Study
This case study of a medium enterprise banking company is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“We use Calabrio ONE for compliance and training purposes.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Case Study
This case study of a large enterprise professional services company is based on an April 2021 survey of Calabrio customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Our deployment of Calabrio One was easy and we’ve seen little issues.”
The profiled company experienced the following challenges with their previous solution prior to implementing Calabrio:
Used the following solution prior to switching to Calabrio:
The key feature and functionalities of Calabrio ONE that the surveyed company uses:
Their contact center uses the following metrics to measure performance:
The surveyed company experienced the following benefits since implementing Calabrio:
Experienced the following improvements since implementing Calabrio:
Calabrio ONE Customer Satisfaction Rating
A project manager at a large enterprise hospitality company would be likely to recommend Calabrio ONE for this reason:
Calabrio is a fantastic all-in-one tool that saves time and money.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Website Calabrio Website
