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About This Research

About This Research Data

The research data presented here was collected directly from Calabrio customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Calabrio. You can explore all of TechValidate's independent research on Calabrio ONE here →


About TechVaidate


About TechValidate

TechValidate collects, verifies and publishes exclusive research data on technology products and services that is sourced directly from 11,109,241 verified users of those products.

You can learn more about TechValidate here →

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Why Make the Switch to Calabrio?

A selection of TechValidate research findings from surveys of Calabrio ONE customers and users.

Contact Center WFO: The Modern, Friendly Alternative Calabrio Takes Customer Service to the Next Level Eliminate Hassle and Frustration with Simplicity of Calabrio

Learn why more companies are making the switch to Calabrio


Calabrio Customer Satisfaction Rating
Carlson Wagonlit Travel Replaces, Sees Improved Contact Center Efficiency
Enterprise Financial Services Company Replaces Verint, Realizes Cost Savings with Calabrio
After Replacing NICE, Insurance Company Sees Improved Reporting, Monitoring, and Scheduling with Calabrio
Calabrio Continues to Beat the Competition within the Insurance Industry
Calabrio ONE Continues to Beat the Competition
Calabrio, the Modern, Friendly WFO Vendor
10 out of 10: "Calabrio ONE Gives us Everything we Need"
Companies Continue to Choose Calabrio over InContact
Large Enterprise Health Care Company Chooses Calabrio Over the Competition
Calabrio Continues To Deliver Superior Customer Service
Companies Choose Calabrio Over Verint
Calabrio Continues to be the Top Choice for WFO
Relieve Supervisor Workload with the Ease of Calabrio ONE
Increase Contact Center Productivity with Calabrio ONE
Increase Contact Center Productivity with Calabrio ONE
Calabrio ONE Improves Contact Center Efficiency
Retailers Who Choose Calabrio Increase Customer Satisfaction
Calabrio Continues to Win over Verint
Calabrio Continues to Win over NICE

Switching Vendors is Easier Than You Think