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About This Research

About This Research Data

The research data presented here was collected directly from Calabrio customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Calabrio. You can explore all of TechValidate's independent research on Calabrio ONE here →

About TechVaidate

About TechValidate

TechValidate collects, verifies and publishes exclusive research data on technology products and services that is sourced directly from 13,285,359 verified users of those products.

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Why Make the Switch to Calabrio?

A selection of TechValidate research findings from surveys of Calabrio ONE customers and users.

Contact Center WFO: The Modern, Friendly Alternative Calabrio Takes Customer Service to the Next Level Eliminate Hassle and Frustration with Simplicity of Calabrio

Learn why more companies are making the switch to Calabrio

A Real Partnership with Calabrio
Calabrio ONE Customer Statistic
Calabrio ONE Customer Statistic
Calabrio Outpaces Competitors
Calabrio ONE Has the Best Mix of Tools
Carlson Wagonlit Travel Replaces, Sees Improved Contact Center Efficiency
Enterprise Financial Services Company Replaces Verint, Realizes Cost Savings with Calabrio
After Replacing NICE, Insurance Company Sees Major Improvements with Calabrio ONE
Calabrio Continues to Beat the Competition within the Insurance Industry
Calabrio ONE Continues to Beat their Competition
Calabrio, the Modern, Friendly WFO Vendor Easier to Install than Most Vendors
10 out of 10: "Calabrio ONE Gives us Everything we Need"
Companies Continue to Choose Calabrio over InContact
Large Enterprise Health Care Company Chooses Calabrio Over the Competition
Calabrio Continues To Deliver Superior Customer Service
Companies Choose Calabrio Over Verint
Calabrio Continues to be the Top Choice for WFO
Relieve Supervisor Workload with the Ease of Calabrio ONE
Increase Contact Center Productivity with Calabrio ONE
Calabrio ONE Users Increase Contact Center Productivity after Ditching NICE

Switching Vendors is Easier Than You Think