Calabrio Takes Customer Service to the Next Level

Customers agree that Calabrio provides world-class service and support to meet their needs.



Calabrio ONE Customer Satisfaction Rating

Your Organization is a True Partner with Calabrio

A Business Project Manager at an S&P 500 consumer products company would be very likely to recommend Calabrio ONE for this reason:

All of the Calabrio team members are great partners to us. Whenever we have a question, concern, or need guidance they are very responsive.

Calabrio ONE Customer Satisfaction Rating

Calabrio Customer Sevice and Support Continues Excellence

A Senior IT Architect at a medium enterprise pharmaceuticals company would be likely to recommend Calabrio ONE for this reason:

Calabrio’s service was prompt and professional.

Calabrio ONE Customer Satisfaction Rating

Calabrio Support is Top Notch

Dan Fiorito, an IT Manager at Superior Propane, would be very likely to recommend Calabrio ONE for this reason:

Calabrio is a good, robust system and the support is top notch.

Calabrio ONE Customer Review

Calabrio Provides Flexibility, Ease of Use, and Great Tech Support

How our organization uses Calabrio ONE:

Within our organization, we have nearly 30 different business units each with their own unique requirements. For some we use Calabrio for compliance (Archive) recording only, while others leverage the Quality side only recording some calls to be graded, and others use both.

Would you recommend Calabrio ONE?

I would, Calabrio works. It has many options; with little training it’s easy to use and the tech support is great.

Calabrio ONE Customer Satisfaction Rating

Calabrio Continues to Provide World-Class Support

An Engineer of a small business insurance company would be very likely to recommend Calabrio ONE for this reason:

I feel our Calabrio Sales and Support team are very responsive in answering any questions I have.

Calabrio ONE Customer Review

Calabrio Customer Service and Support Continues Excellence

4.5/5 Stars

How our organization uses Calabrio ONE:

We use Calabrio for call recording.

Would you recommend Calabrio ONE?

Yes. Calabrio really does a great job at customer service and support.

Calabrio ONE Customer Satisfaction Rating

Calabrio Customer Service and Support Receives High Marks

An Engineer of a small business insurance company would be very likely to recommend Calabrio ONE for this reason:

Calabrio’s customer service as well as their support.

Calabrio ONE Customer Satisfaction Rating

Calabrio Delivers Excellent Support During Implementation

An IT Project Manager of a Global 500 transportation services company would be very likely to recommend Calabrio ONE for this reason:

Excellent project management and technical support during project delivery / implementation.

Calabrio ONE Customer Satisfaction Rating

Calabrio is the Tool Needed to Manage Quality

An IT Manager of a membership organization would be likely to recommend Calabrio ONE for this reason:

Calabrio ONE works well, offers good support, and provides the tools that most call centers need to manage quality.

Calabrio ONE Customer Satisfaction Rating

Calabrio is the Modern and Friendly Alternative

An IT Project Manager of a medium enterprise energy & utilities company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE has been very easy to deal with and very quick on their responses.

Calabrio ONE Customer Satisfaction Rating

Calabrio’s Support Team is Very Efficient and Professional

A Network Administrator of a large enterprise hospitality company would be very likely to recommend Calabrio ONE for this reason:

The Calabrio ONE product we have in place has been very stable and the Customer Support has been very efficient and professional the few times I have had to call.

Calabrio ONE Customer Satisfaction Rating

Calabrio Support Team Continues to be the Best in the Industry

Andrew Hansen, a System Administrator at National Marrow Donor Program, would be very likely to recommend Calabrio ONE for this reason:

Fantastic product and great support to help!

Calabrio ONE Customer Satisfaction Rating

10 out of 10: Calabrio has Amazing Support

Paresh Wagh, a Senior Cisco VoIP Engineer at Finicity, would be very likely to recommend Calabrio ONE for this reason:

Amazing support.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Calabrio Support is Excellent”

A Business Director of a medium enterprise hospitality company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE support is excellent.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Calabrio Listens to What Industry Users say They Need”

An IT Administrator of a medium enterprise professional services company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE has all-inclusive solutions and the company listens to what industry users say they need.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Calabrio Offers the Best Customer Service!”

Edward Brooks, an Engineer at MB Financial, would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE employees, both Sales and Support, offer the best customer service!

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Calabrio ONE Gives us Everything we Need”

Jamey Anderson, an EVP of Operations at Virteva, would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE gives us everything we need for both WFM and QM. Calabrio has the combination of a solid product and great customer service that set them apart from the competition.

Calabrio ONE Customer Satisfaction Rating

Calabrio Listens to Their Customers

An IT Specialist of a medium enterprise banking company would be likely to recommend Calabrio ONE for this reason:

Very nice cooperation with Calabrio ONE. Feature requests are built into the system quite quickly. It’s becoming a mature product. Also, Customer Support and services are excellent.

Calabrio ONE Customer Testimonial

Become a True Partner with Calabrio

Calabrio provides great service to their customers.

Janice Fisher, Executive, EmblemHealth

Calabrio ONE Customer Review

Calabrio Provides Outstanding Service and Support

4/5 Stars

Would you recommend Calabrio ONE?

Yes, due to its flexibility (feature requests and product enhancements) as well as Calabrio’s outstanding service and support.