Introduction
This case study of Carlson Wagonlit Travel is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service.
Calabrio ONE Case Study
This case study of Carlson Wagonlit Travel is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service.
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Customer Satisfaction Rating
A line of business manager at a non-profit would be likely to recommend Calabrio ONE for this reason:
Calabrio is an easy-to-navigate, user-friendly system for recording and monitoring calls.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A senior executive at a medium enterprise financial services company would be very likely to recommend Calabrio ONE for this reason:
“Calabrio gives me access to everything that I need on call recordings and reporting.”
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Case Study
This case study of Americo is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service.
“Calabrio has recorded 99% of the calls without having to reboot every morning, which is what we had to do with our last system. We also have the ability to tag calls, allowing us to share highlights with management.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Customer Satisfaction Rating
A marketing professional at a medium enterprise telecommunications services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio has worked as expected with very few issues. It seems to be more reliable than our previous call recording solution.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio Software Case Study
This case study of Rabobank is based on a survey of Calabrio Software customers by TechValidate, a 3rd-party research service.
“Calabrio is a reliable product.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio software:
The key features and functionalities of Calabrio software that the surveyed company uses:
The surveyed company achieved the following results with Calabrio software:
Calabrio ONE Case Study
This case study of a large enterprise banking company is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Calabrio is a really good application.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Customer Satisfaction Rating
A Compliance Officer of an educational institution would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is easy to use and the most effective way to perform quality assurance for recorded phone calls.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Testimonial
Calabrio ONE has made it much easier to locate calls over our previous call recording software. I can locate calls more quickly, and having the evaluation form come up while I am listening to the call has been a tremendous help.
— IT Manager, Large Enterprise Health Care Company
Calabrio ONE Customer Satisfaction Rating
A System Administrator of a non-profit said they would be likely to recommend Calabrio ONE for this reason:
Calabrio does a great job of call recording.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”