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About This Research

About This Research Data

The research data presented here was collected directly from Calabrio customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by Calabrio. You can explore all of TechValidate's independent research on Calabrio ONE here →

About TechVaidate

About TechValidate

TechValidate collects, verifies and publishes exclusive research data on technology products and services that is sourced directly from 13,362,004 verified users of those products.

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The Calabrio ONE Workforce Optimization Suite

A selection of TechValidate research findings from surveys of Calabrio ONE customers and users.

Record 100% of Calls with Calabrio Call Recording Improve Agent Performance with Calabrio QM Propel Your Organization Forward with Calabrio WFM Unlock Customer Insights with Calabrio Analytics

A collection of Calabrio customers who utilize the Calabrio Call Recording solution.

Carlson Wagonlit Travel Replaces, Sees Improved Contact Center Efficiency
Calabrio ONE Customer Testimonial
UK-Based Non-Profit Leverages Calabrio for User-Friendly Call Recording
European Financial Services Company Enjoys Calabrio's Complete Call Recording Solution
Americo sees improved productivity and customer satisfaction after replacing NICE
10 out of 10: Calabrio ONE is Reliable and Works as Expected
Customer Testimonial
Rabobank saw a ROI in 24 months after deploying Calabrio software
Record 100% of Calls with Calabrio ONE
Middle Eastern Bank Enjoys Calabrio's Evaluation Calibration Feature
10 out of 10: "Calabrio ONE is Easy to Use"
Revamp the Evaluation Process with Calabrio ONE
Bring Call Recording to the Next Level with Calabrio ONE
Calabrio Helps the Insurance Industry Coach CSRs Efficiently
Improve Agent Coaching While Recording 100% of Calls with Calabrio ONE
Record 100% of Calls with Calabrio ONE
Give Agents Direct Feedback on Every Client Call with Calabrio ONE
"Calabrio Does a Great job of Call Recording"
Keep Your Agents Focused with Calabrio ONE
"Superior Customer Service and Support."

See How Calabrio Can Help Optimize Your Workforce