A Perfect 10

When we asked our customers if they would recommend Calabrio products, customers answered with a resounding "Yes!"



Calabrio Customer Satisfaction Rating

A Contact Center Analyst at a S&P 500 retail company would be very likely to recommend Calabrio for this reason:

I’ve worked with many systems, including Aspect and Verint, and I feel that Calabrio has the best mix of tools from a WFM perspective.

Calabrio Customer Statistic

72% of surveyed organizations are either moving to the cloud, are already there or increasing their investment in cloud technology in 2021

Calabrio Customer Satisfaction Rating

A Contact Center Director at a medium enterprise energy & utilities company would be very likely to recommend Calabrio for this reason:

Calabrio continues to display a customer centric approach to their relationships with their customers and above all, takes their customers feedback directly into account when considering their roadmap for development.
It’s nice to see a partner which has the executive level engaged at all levels with their customers and their employees.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Prompt to communicate…”

John Raiano, an IT specialist at Motorola Solutions, would be very likely to recommend Calabrio ONE for this reason:

Calabrio technicians are very informative and knowledgeable. They were prompt to communicate a solution for our issue.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Excellent product”

An IT systems analyst at a Fortune 500 telecommunications services company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is an excellent product that meets our needs.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Customizable to our needs…”

A line of business manager at a medium enterprise consumer services company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is a great product that is easy to understand and customizable to our needs.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Product is rock solid.”

An IT specialist at a state & local government would be very likely to recommend Calabrio ONE for this reason:

The Calabrio technicians are experts in their field and a great pleasure to work with. The product is rock solid.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Easy administration.”

An IT specialist at a Fortune 500 industrial manufacturing company would be very likely to recommend Calabrio ONE for this reason:

Very fast and easy administration.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Always willing to help…”

Lisa Gomez, an operations manager at Broadway Bank, would be very likely to recommend Calabrio ONE for this reason:

I find the software very user-friendly. The Calabrio team is always willing to help and listen to customer concerns.

Calabrio ONE Customer Satisfaction Rating

1 out of 10: “Great product”

Jennifer Edmond, a director at Trialcard, would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is a great product. Plus, it allows you to have multiple applications in one source!

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Allows you to coach…”

A procurement manager at a large enterprise food company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE allows you to coach and hold associates accountable in their role.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “User-friendly!”

A logistics manager at a large enterprise transportation services company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is user-friendly.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Consistently improving product…”

A business professional at a large enterprise energy & utilities company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is a consistently improving product based on customer needs.

Calabrio ONE Customer Satisfaction Rating

10 out of 10 “Calabrio is always improving.”

An operations manager at a medium enterprise insurance company would be very likely to recommend Calabrio ONE for this reason:

Calabrio has excellent customer service and is always improving.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Excellent Customer Service”

An IT manager at a medium enterprise banking company would be very likely to recommend Calabrio ONE for this reason:

Stable software and excellent customer service.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Calabrio is user friendly!”

A business professional at a state & local government would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is user-friendly!

Calabrio ONE Customer Satisfaction Rating

10 out of 10: Calabrio ONE is Reliable and Works as Expected

A marketing professional at a medium enterprise telecommunications services company would be very likely to recommend Calabrio ONE for this reason:

Calabrio has worked as expected with very few issues. It seems to be more reliable than our previous call recording solution.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: Calabrio has Amazing Support

Paresh Wagh, a Senior Cisco VoIP Engineer at Finicity, would be very likely to recommend Calabrio ONE for this reason:

Amazing support.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: Calabrio ONE is a Valuable Tool for the Industry

An Operations Manager of a small business chemicals company would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is needed if you are running a call center. It is a very valuable tool in this industry.

Calabrio ONE Customer Satisfaction Rating

10 out of 10: “Calabrio ONE is Easy to Use”

A Compliance Officer of an educational institution would be very likely to recommend Calabrio ONE for this reason:

Calabrio ONE is easy to use and the most effective way to perform quality assurance for recorded phone calls.