Calabrio ONE Customer Statistic
87% of surveyed customers who used NICE prior said Calabrio’s reporting and business intelligence tools are intuitive to use and provide a customizable experience.
Calabrio Customer Testimonial
Making agent tools more helpful was the biggest lesson we learned in 2020. With our advancements and implementation of Calabrio last year we are in a better place than expected for remote working, with minimum impact on the business.
— Project Manager, State & Local Government in Australia
Calabrio Customer Satisfaction Rating
A Business Analyst at a medium enterprise healthcare company would be very likely to recommend Calabrio for this reason:
They are responsive, and their implementation team was very knowledgeable as they assisted in our transition.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio?”
Calabrio ONE Customer Satisfaction Rating
A line of business manager at a medium enterprise consumer services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is a great product that is easy to understand and customizable to our needs.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Lisa Gomez, an operations manager at Broadway Bank, would be very likely to recommend Calabrio ONE for this reason:
I find the software very user-friendly. The Calabrio team is always willing to help and listen to customer concerns.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A business professional at a state & local government would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is user-friendly!
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Corey Carter, an Order Management Manager at Cepheid, would be very likely to recommend Calabrio ONE for this reason:
Calabrio makes WFM much easier.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Customer Support Manager at a small business retail company would be very likely to recommend Calabrio ONE for this reason:
Calabrio is easy to use. It has many of the components I needed to gain an understanding of our customers’ experience with my team.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Professional at a medium enterprise energy & utilities company would be very likely to recommend Calabrio ONE for this reason:
I have utilized many different WF/QM softwares and this is the easiest to implement, use, and train to any level of staff. The ability to have an input into features is a great idea.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Professional of a Global 500 transportation services company would be likely to recommend Calabrio ONE for this reason:
Calabrio is easy to use and has an intuitive interface.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Professional of a large enterprise transportation services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio’s user interface is very easy to navigate.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Professional of a large enterprise transportation services company would be very likely to recommend Calabrio ONE for this reason:
Ease of use. The functionality is easy to understand and manageable while still being robust enough for even the largest call centers.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Project Manager of a large enterprise retail company would be very likely to recommend Calabrio ONE for this reason:
Stable application and easy to use.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An Operations Manager of a medium enterprise insurance company would be likely to recommend Calabrio ONE for this reason:
The system has been very user-friendly, and the onsite training was extremely beneficial for the implementation of WFM.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An Engineer of a large enterprise insurance company would be likely to recommend Calabrio ONE for this reason:
I like the ease of use with Calabrio. I do not have to manage it nearly as often as I would some of the other solutions we have had and migrated from.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Review
We use it for all employees speaking with customers on a daily basis for quality monitoring purposes.
I would recommend Calabrio as it is easy to use and the interface is unique.