Calabrio Customer Connect Customer Statistic
Customers highly recommend C3
99% of surveyed customers would recommend Calabrio Customer Connect (C3) to others.
Calabrio Customer Connect Customer Testimonial
Aside from the ongoing technological innovations and new applications happening at Calabrio, I am most impressed by the people who make Calabrio such a unique and dynamic organization. The professionalism, passion, and competence of Calabrio’s employees are top notch. Being a Calabrio customer really does feel like being an extended member of the team. You can tell that Calabrio makes their employees feel valued, empowered, and engaged, which shines through at the customer level as well! The team did an amazing job of putting all of the logistics and events together to create a very rich and memorable customer conference experience!
— Lance Westfall, IT Systems Analyst, Bridgepoint Education
Calabrio Customer Connect Customer Testimonial
I loved seeing the enthusiasm and engagement from all the Calabrio employees and customers. You can tell everyone cares about the work they’re doing.
I’m excited to come back next year and see how we’ve changed from now and what opportunities we still have to grow.
— Bryon Wanstrath, Manager: Training and Service Quality, Getronics
Calabrio Customer Connect Customer Testimonial
C3 is one of those can’t-miss events. I learn so much about the Calabrio suite of tools along with networking with other contact center professionals. I am able to take something back to my organization every time I attend that can be implemented immediately.
— John Weippert, Operations Manager, Cummins, Inc.
Calabrio Customer Connect Customer Testimonial
My one-on-one session with Mary Kathryn Dorr was amazing. She speaks the same WFM language that I do and was able to help me in many issues in just 45 minutes.
I want to give big thanks to Gary for connecting me with Mary Kathryn for my Ask the Experts session. You are awesome!
— Operations Manager, Small Business Chemicals Company
Calabrio Customer Connect Customer Testimonial
My manager, team lead and I met one on one with Alexander Wareham and he was very helpful. He helped us with one of the issues we had been having and took the time to show us features in a newer version of Calabrio than we have. It will be a valuable connection to have and he has already followed up outside of the conference to see if our issues have been fixed.
— Maggie Rang, System Administrator, American Imaging Management Inc.
Calabrio Customer Connect Customer Testimonial
Ask the Experts was the most valuable part of the conference since I was able to get some one-on-one time to go over the specific issues that I was having instead of having to wait and see if anyone else was having the same issue.
— IT Systems Analyst, Large Enterprise Health Care Company
Calabrio Customer Connect Customer Testimonial
The breakout sessions and the discussion are always the best part. It was awesome to see the huge increase in customer presentations. Don’t get me wrong, it’s great to get product perspective right from the source, but you gain the most value and confidence when it’s from your peer group.
— James Dutter, IT Director, Sequential Technology International
Calabrio Customer Connect Customer Testimonial
The most valuable part of Calabrio Customer Connect was connecting and networking with other professionals in the industry and being able to discuss issues and topics in which we could both relate. This will help me as a professional and my organization as well as I will implement some practices learned from the conference into our contact center to drive our efficiency and current processes.
— Matthew Smedick, Workforce Management Analyst, Fulton Financial Corporation
Calabrio Customer Connect Customer Testimonial
I really enjoyed myself and found Calabrio Customer Connect very valuable. Thank you for all of your efforts in putting this together, and encouraging a Calabrio community.
— Chris Gorospe, Operations Manager, Pacific Life Insurance Company
Calabrio Customer Connect 2016 Customer Testimonial
The breakout sessions specific to QM were excellent. Also, the ability to book one-on-one time with an implementation specialist was amazing. I felt much better coming back and leading our effort with QM because so many of my questions were answered.
— Risk Manager, Small Business Retail Company
Calabrio Customer Connect 2016 Customer Testimonial
Calabrio did a wonderful job of providing useful, actionable information that I can immediately apply to my business. And the party was a blast! Thank you.
— Laura Mendoza, Operations Director, DAT Solutions
Calabrio Customer Connect 2016 Customer Testimonial
This is my second time to come to this conference and I am continually amazed at how much information I am taking away from the event. I have almost 20 pages of typed notes and I consider that a sign of an effective conference.
— Tiffany Thomson, Assistant Manager Customer Service, City of Denton
Calabrio Customer Connect 2016 Customer Testimonial
As this was my first Calabrio conference, I went in not knowing what to expect. This conference truly surpassed my expectations. The organization of the many training and breakout sessions was phenomenal. Great variety of food during meals. I really enjoyed the guest speaker and his history of call centers.
— Bryan Nixon, Network VoIP Administrator, Landry's
Calabrio Customer Connect 2016 Customer Testimonial
The speakers were great and everyone from Calabrio was extremely helpful. I would definitely recommend the conference to other people.
— Kevin Rury, IT Specialist, Randolph-Brooks Federal Credit Union
Calabrio Customer Connect 2016 Customer Testimonial
I really enjoyed speaking with other companies that are going through the same growing pains, or have already overcome them, and learning how they are managing their time and efforts now. Speaking with specific companies and exchanging information with them, gives me a contact to turn to when I need ideas or advice.
— End User, Large Enterprise Insurance Company