Calabrio Customer Satisfaction Rating
A Workforce Analyst at a Global 500 energy & utilities company in Europe would be very likely to recommend Calabrio for this reason:
Calabrio Teleopti is clearly the best WFM solution available!
Calabrio Customer Satisfaction Rating
A Workforce Analyst at a Global 500 energy & utilities company in Europe would be very likely to recommend Calabrio for this reason:
Calabrio Teleopti is clearly the best WFM solution available!
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio?”
Calabrio ONE Case Study
This case study of a Medium Enterprise Financial Services Company is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Calabrio has had a positive impact, and we’ve seen more transparency in terms of behavior. It’s easier to use for tracking metrics.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Customer Satisfaction Rating
A line of business manager at a non-profit would be likely to recommend Calabrio ONE for this reason:
Calabrio is an easy-to-navigate, user-friendly system for recording and monitoring calls.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Case Study
This case study of Housing Solutions is based on a November 2018 survey of Calabrio ONE customers by TechValidate, a 3rd-party research service.
“Our customer satisfaction has increased, and we now have reliable call recording, which results in fewer IT tickets and happier contact center managers.”
The business challenges that led the profiled organization to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed organization uses:
The surveyed organization achieved the following results with Calabrio ONE:
Calabrio ONE Customer Satisfaction Rating
A senior executive at a medium enterprise financial services company would be very likely to recommend Calabrio ONE for this reason:
“Calabrio gives me access to everything that I need on call recordings and reporting.”
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT specialist at a Fortune 500 industrial manufacturing company would be very likely to recommend Calabrio ONE for this reason:
Very fast and easy administration.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio Software Case Study
This case study of a non-profit is based on a March 2018 survey of Calabrio Software customers by TechValidate, a 3rd-party research service. The profiled organisation asked to have their name blinded to protect their confidentiality.
The business challenges that led the profiled organisation to evaluate and ultimately select Calabrio software:
The key features and functionalities of Calabrio software that the surveyed organisation uses:
The surveyed organisation achieved the following results with Calabrio software:
Calabrio Software Case Study
This case study of Rabobank is based on a survey of Calabrio Software customers by TechValidate, a 3rd-party research service.
“Calabrio is a reliable product.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio software:
The key features and functionalities of Calabrio software that the surveyed company uses:
The surveyed company achieved the following results with Calabrio software:
Calabrio Software Customer Satisfaction Rating
Ruud God, an IT Specialist at Rabobank, would be very likely to recommend Calabrio software for this reason:
Excellent performance and good support.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio Software?”
Calabrio ONE Case Study
This case study of a large enterprise banking company is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Calabrio is a really good application.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Case Study
This case study of a non-profit is based on a September 2016 survey of Calabrio ONE customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“Calabrio has made it more efficient and consistent to evaluate our agents’ performance, which has made it much easier for regular performance management meetings and improving quality across the center.”
The business challenges that led the profiled organization to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed organization uses:
The surveyed organization achieved the following results with Calabrio ONE:
Calabrio ONE Case Study
This case study of a medium enterprise banking company is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“We use Calabrio ONE for compliance and training purposes.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Customer Review
4.5/5 Stars
Mainly for recording telephone conversations. We would love to use Calabrio to archive and ‘play’ back. We also use Calabrio for cell phone, chat, and video conversations (cross-channel recording platform).
Yes, as Calabrio is an open platform using industry standards and is delivered and maintained by an organization dedicated to supporting us.
Calabrio ONE Customer Satisfaction Rating
An IT Architect of a large enterprise financial services company would be likely to recommend Calabrio ONE for this reason:
Apart from the product that is doing its job very well, I would recommend Calabrio primarily for its customer focused approach. As a customer, I feel truly backed by a very professional support organization.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”