3,793 Customers Surveyed
26,969 Data Points Collected
508 Published TechFacts
32 Published Charts
67 Published Case Studies
Curated collections and slideshows of TechValidate research data on Calabrio ONE.
Calabrio ONE Customer Satisfaction Rating
An Engineer of a Global 500 consumer products company said they would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE has been well received by our team, and Calabrio provides us with an experienced and responsive staff.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A logistics manager at a large enterprise transportation services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is user-friendly.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Research
In which ways do you use analytics to understand and drive workforce engagement?
| Leverage data integrated from multiple applications to create reports and dash¬boards that help agents and their managers |
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| Analyze speech and text interactions to understand the employee experience |
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| Automated scoring of evaluation forms to use in employee coaching and training |
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Calabrio ONE Case Study
This case study of AXA México is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service.
“The operation impact we’ve realized with Calabrio is very important, as it allows us to have QM and WFM working together.”
“Calabrio is intuitive and has usability.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Case Study
This case study of a large enterprise retail company is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Stable application and easy to use.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
Calabrio ONE Website Calabrio Website
