TechValidate Research on Calabrio ONE


Calabrio ONE Customer Research

Analyzing Data from Multiple Applications Drives Workforce Engagement

In which ways do you use analytics to understand and drive workforce engagement?

Leverage data integrated from multiple applications to create reports and dash¬boards that help agents and their managers
52%
Analyze speech and text interactions to understand the employee experience
36%
Automated scoring of evaluation forms to use in employee coaching and training
35%




About This Data

This data was sourced directly from verified users of Calabrio ONE by TechValidate.

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