Crisis Prevention Institute St. Therese and Dementia Capable Care

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Crisis Prevention Institute Case Study

St. Therese and Dementia Capable Care

Introduction

This case study of St. Therese is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“DCS has improved staff skills in promoting positive behavioral responses with clients.”

“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”

“We have trained almost our entire agency. We have many Dementia Capable Care champions, and we are working hard to discern what our ongoing training modules will look like. We are working to really support our direct care staff in their work with our residents with dementia by having more of our staff visible during the day and by getting therapy referrals, which have shown great success with behaviors and change. We are working with our community as well, getting the word out with presentations to help educate about dementia.”

Challenges

Sought DCS training and consulting to:

Increase client function, safety, and quality of life
Improve staff, resident, and family relationships
Improve staff skills and confidence in handling challenging behaviors
Reduce psychotropic medication use
Reduce ER visits and hospitalizations
Decrease staff turnover and stress

Environment

The key features and functionalities of Crisis Prevention Institute that the surveyed organization uses:

Describes their memory care environment as the following:
- Assisted living
- Skilled nursing / long-term care
- Short-term rehab / transitional care
- Dementia care unit
- Home health / private-duty homecare agency
- VA facility
- Hospice care

Results

Using DCS resulted in:

Improving their dementia care practices by 25–49%.
Improving the provision of person-centered care
Decreasing use of psychotropic medication
Decreasing falls
Improving resident engagement in meaningful activities

Achieved return on their investment with DCS by:

Increasing clients’ function, safety, and quality of life
Improving staff, resident, and family relationships
Improving staff skills and confidence in managing challenging behaviors
Reducing psychotropic medication use
Reducing ER visits and hospitalizations
Meeting regulatory compliance
Decreasing staff turnover and stress

TechValidate Research on Crisis Prevention Institute

St. Therese and Dementia Capable Care

Introduction

Challenges

Environment

Results

Organization Profile

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