TechValidate Research on Crisis Prevention Institute

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Crisis Prevention Institute Case Study

University Hospitals Coventry & Warwickshire NHS Trust

Introduction

This case study of a state & local government is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

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“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The frame work CPI offers in relation to crisis development and verbal escalation fit in well with the philosophy of the service and has linked in well with the PBS approach we use.”

Challenges

The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:

  • Sought CPI training because of the following:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviours

Use Case

The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:

  • Categorises their organisation / environment as community health.

Results

The surveyed organisation achieved the following results with Crisis Prevention Institute:

  • Reduced challenging/disruptive behaviours by 20—29% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraints and seclusions by 75—99% since implementing CPI Training.
  • Reduced worker compensation claims by over 50% as a result of implementing CPI techniques.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Reducing staff turnover
    • Reducing liability
    • Improving staff skills and confidence

Organization Profile

The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Organization Size:
State & Local

Industry:
Government

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: TechValidate survey of a State & Local Government
Validated
  Published: May. 10, 2017   TVID: A93-234-D1B




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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