TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Cygnet Health Care Limited

Introduction

This case study of Cygnet Health Care Limited is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”

“Through delivering the MAPA Programme the organisation is able to deliver an accredited programme of training, that incorporates and meets the standards and recommendations of both national guidance and legislation. Where the focus is on non-physical skills, risk assessment, and least restrictive practice, whilst ensuring the safety of both service users and staff is maintained.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:

  • Sought CPI training because of the following:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Improve organisational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviours

Use Case

The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:

  • Categorises their environment as forensic.

Results

The surveyed company achieved the following results with Crisis Prevention Institute:

  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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