Crisis Prevention Institute East London Foundation Trust

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Crisis Prevention Institute Case Study

East London Foundation Trust

Introduction

This case study of a foundation is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Improved confidence and skills and a s a result better care for our clients”

Challenges

The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:

Sought CPI training because of the following:
- Meet regulatory compliance
- Reduce workplace violence rate
- Improve organisational culture
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviors

Use Case

The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:

Categorises their organisation / environment as Large mental health trust including inpatient and outpatient services.

Results

The surveyed organisation achieved the following results with Crisis Prevention Institute:

Reduced challenging/disruptive behaviors by 30—39% since implementing CPI de-escalation techniques.
Decreased the use of physical restraints and seclusions by 25—49% since implementing CPI Training.

Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

East London Foundation Trust

Introduction

Challenges

Use Case

Results

Organization Profile

About Crisis Prevention Institute

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