TechValidate Research on Crisis Prevention Institute

Crisis Prevention Institute Case Study

Ulster Hospital


This case study of Ulster Hospital is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Staff feel that they can deal with any incidents of violence and aggression with more confidence”


The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:

  • Sought CPI training because of the following:
    • Reduce workplace violence rate

Use Case

The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:

  • Categorises their mental health organisation / environment as an inpatient centre.


The surveyed organisation achieved the following results with Crisis Prevention Institute:

  • Reduced challenging/disruptive behaviors by 30—39% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraints and seclusions by 25—49% since implementing CPI Training.
  • agrees that the enhanced content has helped them, their staff, and their organisation.
  • Achieved return on investment with CPI by:
    • Improving staff skills and confidence

About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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