Crisis Prevention Institute Ulster Hospital

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Crisis Prevention Institute Case Study

Ulster Hospital

Introduction

This case study of Ulster Hospital is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Staff feel that they can deal with any incidents of violence and aggression with more confidence”

Challenges

The business challenges that led the profiled organisation to evaluate and ultimately select Crisis Prevention Institute:

Sought CPI training because of the following:
- Reduce workplace violence rate

Use Case

The key features and functionalities of Crisis Prevention Institute that the surveyed organisation uses:

Categorises their mental health organisation / environment as an inpatient centre.

Results

The surveyed organisation achieved the following results with Crisis Prevention Institute:

Reduced challenging/disruptive behaviors by 30—39% since implementing CPI de-escalation techniques.
Decreased the use of physical restraints and seclusions by 25—49% since implementing CPI Training.
agrees that the enhanced content has helped them, their staff, and their organisation.
Achieved return on investment with CPI by:
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Ulster Hospital

Introduction

Challenges

Use Case

Results

Organization Profile

About Crisis Prevention Institute

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