TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

California — Rancho Los Amigos National Rehabilitation Center

Introduction

This case study of Los Angeles, Department of Health Services is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I believe Nonviolent Crisis Intervention training ® is a great program to keep employees and patients safe. It brings awareness and education about how we as staff can aggravate or improve a situation.”

“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“CPI training gives us the confidence to handle difficult patient situations.”

Challenges

Sought Nonviolent Crisis Intervention training:

  • To meet regulatory compliance
  • To reduce workplace violence rate
  • To improve organizational culture
  • Because the Department of Health Services required that all county facilities implement a behavioral response team rather then the sheriff responding to behavior issues with patients.

Use Case

Categorizes their healthcare environment as a rehabilitation center.

Results

Achieved return on investment with CPI by:

  • Meeting regulatory compliance
  • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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