TechValidate Research on Crisis Prevention Institute

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“As a result of using CPI, we’ve realized a huge reduction in the use of mechanical restraints, an increase in PT safety and a noticeable decrease in PT injuries.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Because of an increase in direct instruction time, CPI training has led to improved student outcomes (For instance, test scores, student grades, graduation rates, etc.).”

“As a result of CPI training, our staff feel more competent to respond to crisis situations.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Nonviolent Crisis Intervention® training has been really useful to prevent crisis and to plan ahead for future challenging behaviors.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

“As a result of CPI training, our staff see a student’s behavior as a way of communicating, instead of only as a negative or a challenging behavior. This helps them look for options to replace the behavior, support the student, be proactive, and help our students develop self-regulation skills.”

“Nonviolent Crisis Intervention® training is an awesome program. I like the language and the strategies.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

“CPI has made a difference for us by providing staff and students with positive support.”

“CPI works. I also really see the value of the enhancements that were recently made to the training.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

“Properly trained in CPI, our students are prepared to enter the workforce.”

“Nonviolent Crisis Intervention® training is a great program and very much needed in this uncertain world.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

“With CPI, staff really do feel more confident about making decisions on the spot. Also, the culture at schools is much more inclusive and supportive.”

“The trainings are well organized and focused on specific information that is applicable and easy to understand. The customer support services that are available are fantastic and CPI offers engaging ways to receive the information. As a result, the trainings are fun as well as educational and widely applicable.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Because of an increase in direct instruction time, CPI training has led to improved student outcomes. (For instance, test scores, student grades, graduation rates, etc.)”

“CPI has made a difference for us because staff now have more confidence in the de-escalation skills and more ability to wait out a behavior, which leads to better outcomes.”

“This training gives our staff confidence and a common language.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

“Excellent trainings. Staff take a closer look at their behavior and have to think outside the box on how to address students’ behaviors.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

“I love the organization. As a Certified Instructor, CPI is the greatest organization to be a part of.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“Nonviolent Crisis Intervention® training builds rapport and skill.”

“Nonviolent Crisis Intervention® training promotes the best quality care for clients in our service. And it keeps clients and staff safe.”

“CPI training improved my organization’s HCAHPS score.”

“As a result of taking the course, staff report having more confidence in handling situations.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“To remind staff not to take things personally is a very big thing for us.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Improved rapport.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Staff and foster parents have increased confidence. They are more certain about their role when dealing with crisis situations and in how to prevent a crisis from occurring, and they have a clear understanding and acceptance of the organizational policy.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Confidence!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Staff confidence has increased greatly which has allowed them to intervene more quickly. Staff is better at recognizing signs when a client is showing signs of anxiety, and are able to intervene before a crisis develops more often. Clients are feeling staff listen more.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The training has provided staff with techniques that help them to feel equipped to prevent possible crises; has given staff the confidence to know how to protect themselves and those we serve should a crisis arise. The training has also given a guide and the language to effectively process crisis situations after they have been resolved.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“They are better able to handle crisis situations.”

“I have been able to use most CPI skills in my work and I have been satisfied that my interventions were done in a professional way that showed my clients respect.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Staff are able to apply a standard approach to every crisis, thereby creating consistency when dealing with youth in crisis.”

“CPI established mutual respect and confidence. The staff is more confident and the clients have more faith and confidence in them. Overall, the atmosphere is positive and uplifting. We are a correctional facility with the feel of an educational center.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“I have utilized Nonviolent Crisis Intervention® training techniques for the duration of my 20+ year career. During this time I have witnessed social interventions evolve into professional and therapeutic rapport. The approach and philosophy of the program instills insight, respect, and awareness that seems to be lacking in similar programs. I utilize these techniques in everyday life—not only in the workplace.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI teaches the staff on how to deal with challenging behaviors.”

“CPI’s philosophy is based on helping people in distress and recognizing behavior levels that require our attention.”

“Nonviolent Crisis Intervention® training is definitely improving staff confidence and skills.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The health, welfare, and safety of all the kids in our care is very important in the positive development of our youth. CPI shares this vision and assists people employed in this area.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI has trained our staff to understand that the teenagers in our care have circumstances that we have no control of. Understanding these precipitating factors helped them to not take acting-out behaviors personally and has made them seek other positive methods and approaches to dealing with negative behaviors.”

“CPI gave our agency a common language in dealing with behavioral issues with the youth we serve.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“I’m very happy with the Nonviolent Crisis Intervention® program: its philosophy and the people running it.”

“We share the same philosophy as CPI and approach situations in a similar manner. Our clients have come to expect the consistency CPI provides across the program.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“My staff are now more likely to consider all parties involved in a crisis. They are better equipped and more practiced at de-escalation. They have more confidence and feel a real willingness to share their experiences with each other to gain understanding and to improve all involved.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Thanks to Nonviolent Crisis Intervention® training, we can support direct care staff with the tools necessary to de-escalate behaviors in a proactive manner.”

“Staff members are more confident in dealing with challenging youth now, and youth are using their coping skills more consistently.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI philosophies, techniques, and concepts are applicable to all abilities of human behavior, and we use these skills and ideas daily, whether we are conscious of it or not. All humans can benefit from the skill sets taught in Nonviolent Crisis Intervention® training to make others feel cared for, listened to, and supported.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI has given staff confidence in supporting individuals during varying levels of behavior and has also given them the skills to support a person BEFORE a situation has potential to rise to a crisis level. This has taught staff to listen to the people they are providing services to, to get to know them better, and to treat the people as they would want to be treated in an anxiety-causing situation. This has also encouraged the people we serve to de-escalate, feel supported, and to learn coping skills in times of anxiety or agitation.”

“CPI has given me the confidence and tools to do my job to the best of my ability.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Lowering staff anxiety has helped staff be more calm and efficient when working with youth.”