Crisis Prevention Institute Medium Enterprise Health Care Company

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Crisis Prevention Institute Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a May 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”

“Delivering a person-centered recovery focussed model enables staff to understand the service users perspective and ensures that approaches are value based supported by competent knowledge and skills.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Crisis Prevention Institute:

Sought CPI training because of the following:
- Meet regulatory compliance
- Reduce workplace violence rate
- Improve organisational culture
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviours

Use Case

The key feature and functionality of Crisis Prevention Institute that the surveyed company uses:

Categorises their environment as forensic.

Results

The surveyed company achieved the following results with Crisis Prevention Institute:

Reduced challenging/disruptive behaviours by below 20% since implementing CPI de-escalation techniques.
Decreased the use of physical restraints and seclusions by 0—24% since implementing CPI Training.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Medium Enterprise Health Care Company

Introduction

Challenges

Use Case

Results

Company Profile

About Crisis Prevention Institute

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