Their primary reasons for choosing an Innovative product were the technical quality of current Innovative products, along with the quality of Innovative services, training, and support.
Texas A&M went with Sierra specifically because of the following features:
- Breadth and depth of ILS functionality
- Workflow and overall system efficiency
- Shared record keeping and collaborative collection management
- Rich cataloging data
- Strong and flexible reporting & statistics
- Price
Overall, they would rate Sierra as better than the competition when it comes to overall functionality, performance, customization, APIs & integrations, and reporting & statistics. Additionally, they also rated Innovative’s implementation services as best in class.