Their primary reasons for choosing an Innovative product were the technical quality of current Innovative products, the breadth of partnerships with publishers and content providers, and the quality of Innovative services, training, and support.
The organization chose Polaris over the competition for the following reasons:
- Breadth and depth of ILS functionality
- Streamlined workflow and overall system efficiency
- Web-based mobility
Other factors in their decision to purchase the Polaris Web Application (LEAP) product included web-based mobility for public services and reference staff and flexible mobile access to help them better connect with their community.