Their top reasons for choosing an Innovative product were the great services, training, and support, as well as the commitment to supporting current products.
The organization gets the most use out of the following Polaris features:
- Breadth and depth of ILS functionality
- Streamlined workflow and overall system efficiency
- Simplified reporting and analytics
Other factors in their decision to purchase the Polaris Web Application (LEAP) product included web-based mobility for public services and reference staff, and flexible mobile access to better connect with their community.