Innovative Interfaces Customer Statistic
93% of surveyed libraries said that library program & events data help them demonstrate the impact of the library on their community.
Innovative Interfaces Customer Satisfaction Rating
An Associate Director at a state & local government would be very likely to recommend Innovative Interfaces for this reason:
Support is essential, and III’s has been best for several years now.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
A Department Manager- IT at a state & local government would be very likely to recommend Innovative Interfaces for this reason:
I think you’ve really developed Sierra well in the last few years. The releases are stable, good features are added frequently, and I feel we get good value for our maintenance. We’re extending our capabilities with SQL and DNA so I do like the “open” aspect touted a few years ago, it works.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
An Associate Director at a library would be very likely to recommend Innovative Interfaces for this reason:
Innovative has always provided excellent products and services to our library.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
A Department Manager- IT would be very likely to recommend Innovative Interfaces for this reason:
The support, feature set, and overall level of customizations that we’re able to implement with Sierra is outstanding.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Testimonial
Sierra allows global update to bib records that was not available on our last ILS. Create Lists is a major improvement to the reports we are able to use in updating and improving records for our patrons use.
— Line Staff- Technical Services, Educational Institution
Innovative Interfaces Customer Testimonial
The creation and the expansion of the API has allowed us to create internal applications that are essential to our operations, especially our Outreach program. It has also given us flexibility to design and tweak our public interfaces.
— Associate Director, State & Local Government
Innovative Interfaces Customer Testimonial
The level of integration that we are able to provide our customers within the discovery layer and several other products is much better than anything we’ve ever had before.
— Department Manager- IT, Cultural Institution
Innovative Interfaces Customer Satisfaction Rating
Karen Knox, a Director of Technology Services at St Charles City County Library District (inc), would be likely to recommend Innovative Interfaces for this reason:
I still believe in Polaris as the best solution for public libraries.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
An Executive Director at a cultural institution would be very likely to recommend Innovative Interfaces for this reason:
Its a good reliable product. Compared to others it works with less downtime and is intuitive.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
Joe Saloom, an Assistant Director at Flagler County Public Library, would be very likely to recommend Innovative Interfaces for this reason:
It is mainstream and works with most vendors. Definitely makes things easy.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
A Department Manager-IT at a state & local government would be very likely to recommend Innovative Interfaces for this reason:
They have a suite of products coming out that should rival most competitor options, all from a single vendor.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
An Executive Director at a cultural institution would be very likely to recommend Innovative Interfaces for this reason:
Excellent customer service and communication
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
Jo Giudice, a Director of Libraries at City of Dallas, would be very likely to recommend Innovative Interfaces for this reason:
Our great working relationship and it’s ability to meet our needs.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”
Innovative Interfaces Customer Satisfaction Rating
David Costa, an Executive Director at Sparta Public Library, would be very likely to recommend Innovative Interfaces for this reason:
Best product on the market
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Innovative Interfaces?”