Their primary reasons for choosing an Innovative product were the technical quality of current products and the quality of Innovative services, training, and support.
They purchased Polaris specifically for the following features:
- Breadth and depth of ILS functionality
- Streamlined workflow and overall system efficiency
- Responsive discovery
- Simplified reporting & analytics
Other factors in their decision to purchase the Polaris Web Application (LEAP) product included web-based mobility for public services and reference staff and the intuitive interface with flexible workflows.