2,818 Customers Surveyed
17,148 Data Points Collected
136 Published TechFacts
32 Published Charts
21 Published Case Studies
Curated collections and slideshows of TechValidate research data on Innovative Interfaces.
Polaris Case Study
This case study of Monroe County Public Library is based on a January 2019 survey of Polaris customers by TechValidate, a 3rd-party research service.
The real-world challenges that Polaris helps the Monroe County Public Library address include:
The library was focused largely on reducing time spent managing reporting, analysis, and work around maintaining integrations and customizations.
After switching to Polaris, the Monroe County Public Library team reports that they would definitely purchase Innovative products again, and rate Innovative as better than the competition on price, customer support, and technical support.
They also rated Polaris as better than the competition when it comes to overall functionality, customization, APIs and integrations, reporting and statistics, web-based mobility for staff, and responsive discovery.
Polaris Case Study
This case study of Monroe County Public Library is based on a January 2019 survey of Polaris customers by TechValidate, a 3rd-party research service.
The real-world challenges that Polaris helps the Monroe County Public Library address include:
Their top reasons for purchasing Polaris included:
After using Polaris, the library team is likely to purchase Innovative products again and would rate Innovative as better than the competition when it comes to pricing, customer support, and technical support. They also rate Polaris as better than the competition when it comes to overall functionality, customization, APIs and integrations, reporting and statistics, web-based mobility for staff, and responsive discovery.
