TechValidate Research on Mineral

18 Case Studies


Mineral Case Study

Mini Case Study: GSM Insurors

“Mineral is the most cost effective HR platform we’ve found, providing more value for the investment to my agency and clients compared to other vendors.”
—John Debler, Producer – Benefits, GSM Insurors

Challenges

Evaluated or replaced the following vendors, prior to partnering with Mineral to provide their clients with HR and compliance expertise:

  • Zywave
  • Zywave / HR 360
  • HR Service

Experienced the following challenges with their previous HR and compliance vendor(s), prompting them to evaluate Mineral:

  • Untimely support/poor customer experience
  • Usability of platform

The primary reason that drove their decision to partner with Mineral: Competitive differentiation

Use Case

What their clients valued the most from Mineral compared to a previous solution offered:

  • Live access to certified HR professionals

Rates the following Mineral capabilities as significantly better compared to other HR and compliance vendors they’ve evaluated or used prior:

  • Breadth of capabilities and offerings
  • Ease of use for increased adoption
  • Technical support responsiveness
  • Live access to certified HR professionals
  • Value returned for the price
  • Overall platform performance

Results

Experienced the following benefits as a result of partnering with Mineral:

  • Increased competitive differentiation
  • Improved client relationships and engagement
  • Decreased service time to answer HR and compliance questions for clients
  • Saved time
  • Experienced higher client satisfaction

Overall, the partner saw a return on their investment within 4-6 months.

Mineral Mini Case Study

Z5 Inventory

“Mineral has so many helpful features for day-to-day business and HR needs. With Mineral, we’re able to spend less time trying to answer HR and compliance questions and can focus on other business priorities.”
—Meghan Howard, Office Manager, Z5 Inventory

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Overcome limited or no internal HR resources
  • Help with challenging HR and compliance questions
  • Stay up to date on the latest HR and compliance regulations
  • Have a trusted source for HR or compliance solutions/advice
  • Reduce time spent on HR or compliance responsibilities
  • Help with challenging benefits questions

Use Case

What sets Mineral apart from other solutions when it comes to helping their business’s HR and compliance needs:

  • Live advisory services from HR experts
  • Timely updates on changing HR and compliance regulations
  • Employee compliance and safety training

Rates the following Mineral capabilities as significantly better compared to other solutions:

  • Ease of use of the platform
  • Quality of training courses
  • Comprehensive HR and compliance library
  • Handbook creation tool
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

The HR and compliance challenges they have been able to answer with Mineral:

  • State law changes
  • Federal law changes
  • Local law changes
  • Employee training
  • Disciplinary terms

Results

Since using Mineral, Z5 Inventory estimates saving:

  • 16-20 hours per week in HR or compliance administration.
  • $25,000 – $50,000 in labor and/or HR technology costs per year.

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Saved time and effort in day-to-day HR or compliance administration

Mineral Mini Case Study

K.K. Stevens Publishing Co.

Introduction

This case study of K.K. Stevens Publishing Co. is based on an August 2023 survey of Mineral customers by TechValidate, a 3rd-party research service.

“Mineral has been an awesome resource for us to use. We love being able to submit a question to an expert and get a personalized answer back. Our question was answered very thoroughly in a matter of a day, and we were extremely impressed.”
- Rebecca Zeeck, Bookkeeper, K.K. Stevens Publishing Co.

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Help with challenging HR and compliance questions

  • To stay up to date on the latest HR and compliance regulations

  • A trusted source for HR or compliance solutions/advice

Use Case

What sets Mineral apart from other solutions when it comes to helping their business’s HR and compliance needs:

  • Live advisory services from HR experts
  • Trusted advice that gives them peace of mind
  • Timely updates on changing HR and compliance regulations

Rates the following Mineral solutions as 5 stars out of 5:


  • Comprehensive HR and compliance content library
  • Mineral Intelligence
  • Compliance tools: HR Assessment, Salary Compare, Calculators, Benefits Document Creator, Job Description Builder, etc.
  • Communications (i.e. Law Alerts, Legislative Updates) 

The HR and compliance challenges they have been able to answer with Mineral:

  • State law changes
  • Federal law changes
  • Local law changes
  • Disciplinary terms

Results

Since using Mineral, K.K. Stevens Publishing Co. estimates saving:

  • Up to 5 hours per week in HR or compliance administration.
  • Up to $10,000 in labor and/or HR technology costs per year.

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in the level of compliance
  • Saved time and effort in day-to-day HR or compliance administration

Mineral Case Study

Longchamp

Introduction

This case study of a medium enterprise retail company is based on a July 2022 survey of Mineral customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Online training & Mineral is much better.”

“Attorney review- much more timely and expensive.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Mineral:

  • The key challenges they needed to overcome prior to using Mineral:
    • Limited or no internal HR resources
    • Stay up-to-date on the latest HR and compliance regulations
    • Comply with local, state, and federal harassment and discrimination laws
    • Create federal and state-compliant handbooks and policies
    • Reduce time spent on HR or compliance responsibilities
    • Save costs on hiring additional HR or legal resources

Use Case

The key features and functionalities of Mineral that the surveyed company uses:

  • They found the following features of Workplace Harassment Prevention training courses the most valuable:
    • Ease of use of training platform
    • Breadth and depth of training course content
  • They found the following Smart Employee Handbook Plus’ features the most valuable:
    • Ease of use of creating employee handbooks
    • Build federal compliant handbooks
    • Build multi-state compliant handbooks
    • Generate Spanish-language handbook versions
    • Receive timely alerts to update handbook for policy and regulation changes
  • The benefits they have experienced with Smart Employee Handbook Plus:
    • Easily managed HR and legal employment policies
    • Stayed compliant with federal and multi-state regulations
    • Supported a diverse workforce
    • Stayed ahead of law and regulation changes applicable to handbooks
    • Saved time and effort in day-to-day HR or compliance administration
    • Created standardized internal HR policies and handbooks
    • Saved costs on hiring an attorney or HR consultant

Results

The surveyed company achieved the following results with Mineral:

  • The benefits they have experienced with Workplace Harassment Prevention training courses:
    • Provided effective harassment and diversity training for employees
    • Met state training mandates
    • Reduced training costs
  • How much they have saved in training costs per year by using Workplace Harassment Prevention training courses: less than $10,000
  • How quickly they saw a return on their investment with the following Mineral premium solutions:
    • Workplace Harassment Prevention: less than 3 months
    • Smart Employee Handbook Plus: 1-2 years

Mineral Case Study

Mini Case Study: The Florida Center For Early Childhood

Mineral provides updated information, trainings, samples, policies and procedures that help you navigate any challenges that arise in HR. The best feature is that I am able to talk to an HR representative when I have questions without having to second-guess myself. —Giselle Gillis, HR Director, The Florida Center for Early Childhood

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Limited or no internal HR resources
  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • The need for a trusted source for HR or compliance solutions/advice
  • Reducing time spent on HR or compliance responsibilities
  • Saving costs on not having to hire in-house or external resources
  • Saving costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Quality of service

Rates the following Mineral capabilities as significantly better than other solutions they’ve seen or used:

  • Ease of use of platform
  • Quality of training courses
  • Comprehensive HR and compliance content library
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Improved completion of compliance or other training
  • Not having to hire additional personnel in HR or compliance

The HR and compliance challenges they have been able to answer with Mineral:

  • State law changes
  • Federal law changes
  • Local law changes
  • Disciplinary terms
  • Benefits administration
  • Termination/layoffs/furloughs
  • COVID-19-related questions

Since using Mineral, The Florida Center for Early Childhood estimates saving:

  • 16-20 hours per week in HR or compliance administration.
  • $50,000 – $100,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: Spectrum Insurance Group

Of all the platforms we use, the Mineral Platform is my favorite to promote to clients. In the last 12 months, we’ve been able to achieve better communication with our clients and provide easy access to creating handbooks, policies, forms, and training courses. The Mineral Experts give excellent advice, and you know they’re providing the most current and accurate information.
- Kristeanna Crick, Client Experience Specialist, Spectrum Insurance Group

Challenges

The vendors they evaluated or replaced prior to partnering with Mineral:

  • Zywave
  • KPA

Experienced the following challenges with their previous HR and compliance vendor(s):

  • Cost of solutions/service
  • Usability of platform

Primary reason that drove their decision to partner with Mineral: Mineral Experts

Use Case

What their clients valued the most from Mineral compared to a previous solution offered: Live access to certified HR professionals

Rates the following Mineral capabilities as best in class compared to other HR and compliance vendors/competitors:

  • Ease of use for increased adoption
  • Live access to certified HR professionals

Rates the following Mineral capabilities as better compared to other HR and compliance vendors/competitors:

  • Breadth of capabilities and offerings
  • Technical support responsiveness
  • Value returned for the price
  • Overall platform performance

Results

Realized the following benefits with Mineral, compared to a different solution:

  • Improved client relationships and engagement
  • Enhanced peace of mind for clients
  • Improved client value
  • Saved time
  • Experienced higher client satisfaction

Since implementing Mineral, Spectrum Insurance Group saw a return in their investment within 4-6 months.

Mineral Case Study

Mini Case Study: WBE Traffic Control

“Prior to using Mineral’s premium solutions, I’ve used SHRM, Google, and had to create documents in Word. By using Workplace Harassment Prevention, we’ve been able to provide effective harassment and diversity training for employees, meet state training mandates, and reduce training costs. Mineral is so useful, I use it every day!”
- Alice Barnhart, HR Manager, WBE Traffic Control

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Limited or no internal HR resources
  • Stay up-to-date on the latest HR and compliance regulations
  • Comply with local, state, and federal harassment and discrimination laws
  • Create federal and state-compliant handbooks and policies
  • Reduce time spent on HR or compliance responsibilities

Use Case

Found the following Workplace Harassment Prevention features to be the most valuable:

  • Effectiveness of training courses
  • Ability to assign and track course completions
  • Ability to generate certifications and completion records

Found the following Smart Employee Handbook Plus’ features the most valuable to their organization:

  • Ease of use of creating employee handbooks
  • Build multi-state compliant handbooks
  • Receive timely alerts to update handbook for policy and regulation changes

Results

Achieved the following benefits with Workplace Harassment Prevention training courses:

  • Provided effective harassment and diversity training for employees
  • Met state training mandates
  • Engaged employees with training opportunities
  • Reduced training costs

Achieved the following benefits with Smart Employee Handbook Plus:

  • Easily managed HR and legal employment policies
  • Stayed compliant with federal and multi-state regulations
  • Stayed ahead of law and regulation changes applicable to handbooks
  • Created standardized internal HR policies and handbooks
  • Saved costs on hiring an attorney or HR consultant

Estimates saving $10,00 – $25,000 in training costs per year by using Workplace Harassment Prevention training courses.

WBE Traffic Control estimates seeing a return on their investment in:

  • Workplace Harassment Prevention in less than 3 months
  • Smart Employee Handbook Plus within 3-6 months

Mineral Case Study

Mini Case Study: Stokes Electric Company

Introduction

This case study of Stokes Electric Company is based on an August 2022 survey of Mineral customers by TechValidate, a 3rd-party research service.

“The Mineral Platform is convenient and helpful for any HR professional needing to write a Handbook. In addition, the topics covered are timely and appropriate to the current work climate we are trying to address with training and the policies in the Employee Handbook. In short, the features in Smart Employee Handbook Plus make a month-long project manageable with minimal staff.”
- Amanda Ware, Director, Stokes Electric Company

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Stay up-to-date on the latest HR and compliance regulations
  • Create federal and state-compliant handbooks and policies
  • Save costs on hiring additional HR or legal resources

Use Case

Found the following Smart Employee Handbook Plus’ features the most valuable to their organization:

  • Ease of use of creating employee handbooks
  • Receive timely alerts to update handbook for policy and regulation changes

Results

Since using Smart Employee Handbook Plus, Stoakes Electric Company estimates seeing a return on their investment in less than 3 months.

Achieved the following benefits with Smart Employee Handbook Plus:

  • Easily managed HR and legal employment policies
  • Stayed ahead of law and regulation changes applicable to handbooks
  • Saved time and effort in day-to-day HR or compliance administration
  • Created standardized internal HR policies and handbooks
  • Saved costs on hiring an attorney or HR consultant

Mineral Case Study

Mini Case Study: Choice Drilling, Inc.

“Each time I call a Mineral Expert, I’ve gotten a detailed answer to my question along with a followup email that clearly reiterates the solution. Every person I’ve talked to has provided expert advice and is clearly focused on getting me the answers I need. As a result, I have the confidence to make policies and decisions with the information I receive from Mineral.”
—Deborah Critser, Office Manager, Choice Drilling, Inc.

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Limited or no internal HR resources
  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • The need for a trusted source for HR or compliance solutions/advice
  • Reducing time spent on HR or compliance responsibilities

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Quality of service

Rates the following Mineral capabilities as best in class:

  • Comprehensive HR and compliance content library
  • Handbook creation tool
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Standardized internal HR policies and handbooks
  • Lowered costs of HR administration
  • Not having to hire additional personnel in HR or compliance

The HR and compliance challenges they have been able to answer with Mineral:

  • State law changes
  • Employee engagement
  • Disciplinary terms
  • Termination/layoffs/furloughs

Since using Mineral, Choice Drilling, Inc. estimates saving:

  • Up to 5 hours per week in HR or compliance administration.
  • $10,000 – $25,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: Gervais Salon & Day Spa

“The positive impact Mineral has had on our small business is immeasurable! From access to HR resources to the amazing customer service and technical support team, every aspect is outstanding. We can have confidence that we are in compliance the same as any company with a budget for a HR Department.”
—Dana Williams, Operations Manager, Gervais Salon & Day Spa

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Limited or no internal HR resources

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following Mineral capabilities as best in class:

  • Ease of use of platform
  • Quality of training courses
  • Comprehensive HR and compliance content library
  • Handbook creation tool
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Standardized internal HR policies and handbooks
  • Lowered costs of HR administration
  • Improved completion of compliance or other training
  • Not having to hire additional personnel in HR or compliance

Rates the following Mineral solutions 5 stars out of 5 by the value it brings to their business:

  • Smart Employee Handbook
  • HR Compliance Library
  • Mineral Experts
  • Benefits Document Creator
  • Workplace Harassment Prevention training
  • Workplace Safety training

Since using Mineral, Gervais Salon & Day Spa estimates saving:

  • 6-10 hours per week in HR or compliance administration.
  • $10,000 – $25,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: Marion Company LLC

“Using Mineral has given me peace of mind and I don’t have to worry about if the resources are accurate. It is exactly what I need to make sure my business is compliant with current employment laws. When I’ve called about an HR question, my questions were answered and I was able to resolve my issue. I’d be lost without Mineral!”
—Debbie Abruzzo, Office Manager, Marion Company LLC

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • The need for a trusted source for HR or compliance solutions/advice
  • Reducing time spent on HR or compliance responsibilities
  • Saving costs on not having to hire in-house or external resources
  • Saving costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following Mineral capabilities as best in class:

  • Ease of use of platform
  • Quality of training courses
  • Comprehensive HR and compliance content library
  • Handbook creation tool
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Standardized internal HR policies and handbooks
  • Lowered costs of HR administration
  • Improved completion of compliance or other training
  • Not having to hire additional personnel in HR or compliance

Rates the following Mineral solutions 5 stars out of 5 by the value it brings to their business:

  • Smart Employee Handbook
  • HR Compliance Library
  • Learn (learning management system)
  • Mineral Experts
  • Benefits Document Creator
  • Workplace Harassment Prevention training
  • Workplace Safety training

Since using Mineral, Marion Company LLC estimates saving:

  • Up to 5 hours per week in HR or compliance administration.
  • $10,000 – $25,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: Health Care For Women

“Before Mineral, I would spend hours and hours searching for answers to HR questions and concerns, only to come up with questionable results. As part of a small business, I wear MANY hats, and ThinkHR has helped me significantly cut down the time I spend looking for answers and helps me to get just what I need!”
—Janna Murphy, Practice Administrator, Health Care For Women

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • The need for a trusted source for HR or compliance solutions/advice
  • Reducing time spent on HR or compliance responsibilities
  • Saving costs on not having to hire in-house or external resources

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Lowered costs of HR administration
  • Improved completion of compliance or other training

Since using Mineral, Health Care for Women estimates saving:

  • Up to 5 hours per week in HR or compliance administration.
  • Up to $10,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: Texoma Health Foundation

“Having Mineral feels like we have an HR expert in-house to answer our questions and keep our policies and handbooks up-to-date and in compliance. They are always prompt in responding to any questions, and the Smart Employee Handbook tool is best in class.”
—Kitty Richardson, Operations Manager, Texoma Health Foundation

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Limited or no internal HR resources
  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • The need for a trusted source for HR or compliance solutions/advice
  • Reducing time spent on HR or compliance responsibilities
  • Saving costs on not having to hire in-house or external resources
  • Saving costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:
* Quality of HR and compliance expertise

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following Mineral capabilities as best in class:

  • Ease of use of platform
  • Comprehensive HR and compliance content library
  • Handbook creation tool
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Standardized internal HR policies and handbooks
The HR and compliance challenges they have been able to answer with Mineral:
  • State law changes
  • Federal law changes
  • Benefits administration
  • COVID-19-related questions

Since using Mineral, Texoma Health Foundation estimates saving:

  • Up to 5 hours per week in HR or compliance administration.
  • Up to $10,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: PIN Business Network

“One of my favorite aspects of partnering with Mineral is the peace of mind that comes when I can verify with other HR professionals that the policy or practice we want to implement is the most effective and compliant possible. My employees are better trained and our overall legal exposure has significantly decreased because of Mineral.”
- Shane Andersen, HR Director, PIN Business Network

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • The need for a trusted source for HR or compliance solutions/advice
  • Reducing time spent on HR or compliance responsibilities
  • Saving costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Timely updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in the level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Standardized internal HR policies and handbooks
  • Improved completion of compliance or other training

Rates the following Mineral solutions 5 stars out of 5 by the value it brings to their business:

  • Smart Living Handbook
  • HR Compliance Library
  • Learn (learning management system)
  • Mineral Experts
  • Workplace Harassment Prevention training

Since using Mineral, PIN Business Network estimates saving:

  • 6-10 hours per week in HR or compliance administration.
  • $10,000 – $25,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: First Agency

“Mineral is the most valuable HR asset we have and the ROI has been invaluable. I’ve been able to connect with compliance professionals regarding COVID furloughs, employee leaves, and compliance issues and received quick and accurate answers that allow me to spend my time and energy moving the needle forward with confidence.”
-Dan Cuesta, Associate Benefits Manager, First Agency

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • Reducing time spent on HR or compliance responsibilities

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • Advice I trust that gives me peace of mind
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following Mineral capabilities as best in class:

  • Ease of use of platform
  • Comprehensive HR and compliance content library
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration

The HR and compliance challenges they have been able to answer with Mineral:

  • Federal, state, and local law changes
  • Benefits administration
  • Termination/layoffs/furloughs
  • COVID-19-related questions

Since using Mineral, First Agency estimates saving:

  • 11-15 hours per week in HR or compliance administration.
  • $25,000 – $50,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: Acorn School

Mineral has provided up-to-date information during the COVID pandemic and has been integral in helping us navigate complicated HR issues and the ever-changing COVID updates. We rely on them so much that when we switched benefit providers, we talked our new provider into adding Mineral to their package!"
- Erika Moats, Director, Acorn School

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • Saving costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following Mineral’s capabilities as significantly better than other solutions they’ve seen or used:

  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Not having to hire additional personnel in HR or compliance

The HR and compliance challenges they have been able to answer with Mineral:

  • State law changes
  • Federal law changes
  • Termination/layoffs/furloughs
  • COVID-19-related questions

Since using Mineral, Acorn School:

  • Saves up to 5 hours per week in HR or compliance administration.
  • Saves up to $10,000 in labor and/or HR technology costs per year.

Mineral Case Study

Mini Case Study: Riverside Employee Benefits, LLC

“Mineral had been recommended to us by another broker and after the first meeting, we knew it was the right solution and we’ve been using Mineral ever since. Mineral is a great resource we provide for our clients, and it saves us and our clients time and money and reduces risk – period.”
—Paul Desilet Jr., President, Riverside Employee Benefits, LLC

Challenges

Needed to overcome the following challenges when choosing Mineral:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Use Case

Rates the following Mineral capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Gives the following Mineral solutions 5 stars out of 5 by the value it provides in differentiating them from competitors:

  • Smart Employee Handbook: 5 stars
  • HR Compliance Library: 5 stars
  • Learn: 5 stars
  • Mineral Experts: 5 stars
  • Workplace Harassment Prevention: 5 stars
  • Workplace Safety: 5 stars

Results

Realized the following benefits with Mineral:

  • Increased competitive differentiation through the sales process
  • Improved client relationships and engagement
  • Increased client retention
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing Mineral, Riverside Employee Benefits:

  • Rated the time savings and efficiencies created for their organization as significant
  • Saw a return on their investment in less than 3 months

Mineral Case Study

Mini Case Study: Watkins Insurance Group

“Mineral’s internal support is a game changer. We have to be Benefits and ACA experts, as well as understand the related touch points that involve HR, state and federal laws, compliance, taxes and more. Mineral comprehensively supports our team as well as our clients. It is our number one favorite resource.”

—Jessica Gardner, Resource Manager, Watkins Insurance Group

Challenges

Needed to overcome the following challenges when choosing Mineral:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Evaluated the following vendors before selecting Mineral:

  • Zywave

Use Case

Rates the following Mineral capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • ease of use of platform
  • quality of training courses
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Results

Realized the following benefits with Mineral:

  • Improved client relationships and engagement
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing Mineral, Watkins Insurance:

  • Rated the time savings and efficiencies created for their organization as extremely significant
  • Saw a return on their investment in less than 3 months



More Research on Mineral