TechValidate Research on Mineral

3 Case Studies


ThinkHR Case Study

Mini Case Study: Acorn School

ThinkHR has provided up-to-date information during the COVID pandemic and has been integral in helping us navigate complicated HR issues and the ever-changing COVID updates. We rely on them so much that when we switched benefit providers, we talked our new provider into adding ThinkHR to their package!"
- Erika Moats, Director, Acorn School

Challenges

Needed to overcome the following challenges prior to using ThinkHR:

  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • Saving costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)

Use Case

What sets ThinkHR apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following ThinkHR’s capabilities as significantly better than other solutions they’ve seen or used:

  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with ThinkHR:

  • Faster, accurate guidance from HR and compliance experts
  • Not having to hire additional personnel in HR or compliance

The HR and compliance challenges they have been able to answer with ThinkHR:

  • State law changes
  • Federal law changes
  • Termination/layoffs/furloughs
  • COVID-19-related questions

Since using ThinkHR, Acorn School:

  • Saves up to 5 hours per week in HR or compliance administration.
  • Saves up to $10,000 in labor and/or HR technology costs per year.

ThinkHR Case Study

Mini Case Study: Riverside Employee Benefits, LLC

“ThinkHR had been recommended to us by another broker and after the first meeting, we knew it was the right solution and we’ve been using ThinkHR ever since. ThinkHR is a great resource we provide for our clients, and it saves us and our clients time and money and reduces risk – period.”
—Paul Desilet Jr., President, Riverside Employee Benefits, LLC

Challenges

Needed to overcome the following challenges when choosing ThinkHR:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Use Case

Rates the following ThinkHR capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Gives the following ThinkHR solutions 5 stars out of 5 by the value it provides in differentiating them from competitors:

  • Living Handbook: 5 star
  • Comply: 5 star
  • Learn: 5 star
  • Live Advisors: 5 star
  • Workplace Harassment Prevention: 5 star
  • Workplace Safety: 5 star

Results

Realized the following benefits with ThinkHR:

  • The benefits they have been able to achieve with ThinkHR:
  • Increased competitive differentiation through the sales process
  • Improved client relationships and engagement
  • Increased client retention
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing ThinkHR, Riverside Employee Benefits:

  • Rated the time savings and efficiencies created for their organization as significant
  • Saw a return on their investment in less than 3 months

ThinkHR Case Study

Mini Case Study: Watkins Insurance Group

“ThinkHR’s internal support is a game changer. We have to be Benefits and ACA experts, as well as understand the related touch points that involve HR, state and federal laws, compliance, taxes and more. ThinkHR comprehensively supports our team as well as our clients. It is our number one favorite resource.

—Jessica Gardner, Resource Manager, Watkins Insurance Group

Challenges

Needed to overcome the following challenges when choosing ThinkHR:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Evaluated the following vendors before selecting ThinkHR:

  • Zywave

Use Case

Rates the following ThinkHR capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • ease of use of platform
  • quality of training courses
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Results

Realized the following benefits with ThinkHR:

  • Improved client relationships and engagement
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing ThinkHR, Watkins Insurance:

  • Rated the time savings and efficiencies created for their organization as extremely significant
  • Saw a return on their investment in less than 3 months



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