Challenges
Needed to overcome the following challenges when choosing Mineral:
- Enhance their role as trusted advisor to clients
- Deliver comprehensive solutions to clients
- Differentiate services from competitors
- Engage new prospects
- Create cross-sell opportunities
- Increase retention
- Enhance efficiency of serving clients
- Scale agency HR consulting practice
Evaluated the following vendors before selecting Mineral:
- Zywave
Use Case
Rates the following Mineral capabilities as best in class:
- ability to educate clients to stay ahead of risk
- ease of use of platform
- quality of training courses
- comprehensive HR and compliance content library
- handbook creation tool
- live access to certified HR professionals
Results
Realized the following benefits with Mineral:
- Improved client relationships and engagement
- Increased service model efficiencies
- Decreased service time to answer HR and compliance questions for clients
Since implementing Mineral, Watkins Insurance:
- Rated the time savings and efficiencies created for their organization as extremely significant
- Saw a return on their investment in less than 3 months
