TechValidate Research on Mineral

ThinkHR Case Study

Mini Case Study: Watkins Insurance Group

“ThinkHR’s internal support is a game changer. We have to be Benefits and ACA experts, as well as understand the related touch points that involve HR, state and federal laws, compliance, taxes and more. ThinkHR comprehensively supports our team as well as our clients. It is our number one favorite resource.

—Jessica Gardner, Resource Manager, Watkins Insurance Group


Needed to overcome the following challenges when choosing ThinkHR:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Evaluated the following vendors before selecting ThinkHR:

  • Zywave

Use Case

Rates the following ThinkHR capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • ease of use of platform
  • quality of training courses
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals


Realized the following benefits with ThinkHR:

  • Improved client relationships and engagement
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing ThinkHR, Watkins Insurance:

  • Rated the time savings and efficiencies created for their organization as extremely significant
  • Saw a return on their investment in less than 3 months

About This Data

This data was sourced directly from verified users of Mineral by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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