Mineral Customer Research
100% of clients report saving up to 5 hours or more per week with Mineral
How many hours per week do clients save in HR or compliance administration with Mineral?
Mineral Customer Research
What were the key challenges clients needed to overcome prior to using Mineral?
Staying up to date on the latest HR and compliance regulations |
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Limited or no internal HR resources |
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Need for trusted source for HR or compliance solutions/advice |
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Help with challenging HR and compliance questions |
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Reduce time spent on HR or compliance responsibilities |
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Mineral Customer Research
When it comes to helping you with your business’s HR and compliance needs, what sets Mineral apart from other solutions you have used?
One place to go to take care of my HR and compliance needs |
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Timely updates on changing HR and compliance regulations |
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Advice I trust that gives me peace of mind |
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Quality of HR and compliance expertise |
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Mineral Customer Research
Which of the following benefits did clients achieve with Mineral?
Faster, accurate guidance from HR and compliance experts |
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Increased confidence in level of compliance |
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Saved time and effort in day-to-day HR or compliance administration |
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Improved completion of compliance or other training |
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Standardized internal HR policies and handbooks |
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Mineral Customer Research
When it comes to helping clients with their business’s HR and compliance needs, what sets Mineral apart from other solutions they have used?
Timely updates on changing HR and compliance regulations |
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Quality of HR and compliance expertise |
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One place to go to take care of my HR and compliance needs |
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Live advisory services from HR experts |
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Advice I trust that gives me peace of mind |
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Quality of service |
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Mineral Customer Research
What are the key challenges clients needed to overcome that led you to using Mineral?
Help with challenging HR and compliance questions |
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Staying up to date on the latest HR and compliance regulations |
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Need for trusted source for HR or compliance solutions/advice |
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Limited or no internal HR resources |
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Save costs on not having to hire in-house or external resources |
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Save costs on additional HR technologies (i.e. Learning Management System, Handbook Builder) |
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Reduce time spent on HR or compliance responsibilities |
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Other |
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Mineral Customer Research
What were the key challenges that clients needed to overcome prior to using Mineral?
Stay up-to-date on the latest HR and compliance regulations |
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Comply with local, state, and federal harassment and discrimination laws |
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Reduce time spent on HR or compliance responsibilities |
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Create federal and state-compliant handbooks and policies |
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Limited or no internal HR resources |
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Save costs on hiring additional HR or legal resources |
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Mineral Customer Research
Create standardized internal HR policies and handbooks |
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Stay ahead of law and regulation changes applicable to handbooks |
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Stay compliant with federal and multi-state regulations |
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Save time and effort in day-to-day HR or compliance administration |
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Save costs on hiring attorney or HR consultant |
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Mineral Customer Research
Which of the following benefits did clients achieve with Mineral?
Faster, accurate guidance from HR and compliance experts |
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|
Increased confidence in level of compliance |
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|
Saved time and effort in day-to-day HR or compliance administration |
|
|
Improved completion of compliance or other training |
|
|
Standardized internal HR policies and handbooks |
|
Mineral Customer Research
When it comes to helping clients with their business’s HR and compliance needs, what sets Mineral apart from other solutions they have used?
Quality of HR and compliance expertise |
|
|
Live advisory services from HR experts |
|
|
One place to go to take care of my HR and compliance needs |
|
|
Timely updates on changing HR and compliance regulations |
|
|
Advice I trust that gives me peace of mind |
|
Mineral Customer Research
What were the key challenges clients needed to overcome prior to using Mineral?
Help with challenging HR and compliance questions |
|
|
Staying up to date on the latest HR and compliance regulations |
|
|
Limited or no internal HR resources |
|
|
Need for trusted source for HR or compliance solutions/advice |
|
|
Save costs on not having to hire in-house or external resources |
|
Mineral Customer Research
Which of the following benefits did clients achieve with Mineral?
Faster, accurate guidance from HR and compliance experts |
|
|
Increased confidence in level of compliance |
|
|
Saved time and effort in day-to-day HR or compliance administration |
|
|
Improved completion of compliance or other training |
|
|
Standardized internal HR policies and handbooks |
|
|
Not having to hire additional personnel in HR or compliance |
|
Mineral Customer Research
When it comes to helping clients with their business’s HR and compliance needs, what sets Mineral apart from other solutions they have used?
One place to go to take care of my HR and compliance needs |
|
|
Quality of HR and compliance expertise |
|
|
Timely updates on changing HR and compliance regulations |
|
|
Live advisory services from HR experts |
|
|
Advice I trust that gives me peace of mind |
|
Mineral Customer Research
What are the key challenges clients needed to overcome that led you to using Mineral?
Help with challenging HR and compliance questions |
|
|
Staying up to date on the latest HR and compliance regulations |
|
|
Need for trusted source for HR or compliance solutions/advice |
|
|
Limited or no internal HR resources |
|
|
Save costs on additional HR technologies (i.e. Learning Management System, Handbook Builder) |
|
|
Reduce time spent on HR or compliance responsibilities |
|
|
Save costs on not having to hire in-house or external resources |
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Mineral Customer Research
What HR and compliance challenges have clients been able to answer with Mineral?
State law changes |
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Federal law changes |
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COVID-19-related questions |
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Termination/layoffs/furloughs |
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Employee training |
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Disciplinary terms |
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Benefits administration |
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Local law changes |
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Salary or wage guidelines |
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Recruiting and hiring |
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Mineral Customer Research
Which of the following benefits did clients achieve with Mineral?
Faster, accurate guidance from HR and compliance experts |
|
|
Increased confidence in level of compliance |
|
|
Saved time and effort in day-to-day HR or compliance administration |
|
|
Improved completion of compliance or other training |
|
|
Standardized internal HR policies and handbooks |
|
Mineral Customer Research
When it comes to helping clients with their business’s HR and compliance needs, what sets Mineral apart from other solutions they have used?
One place to go to take care of my HR and compliance needs |
|
|
Quality of HR and compliance expertise |
|
|
Timely updates on changing HR and compliance regulations |
|
|
Live advisory services from HR experts |
|
|
Advice I trust that gives me peace of mind |
|
|
Quality of service |
|
Mineral Customer Research
What are the key challenges clients needed to overcome that led you to using Mineral?
Help with challenging HR and compliance questions |
|
|
Staying up to date on the latest HR and compliance regulations |
|
|
Need for trusted source for HR or compliance solutions/advice |
|
|
Limited or no internal HR resources |
|
|
Reduce time spent on HR or compliance responsibilities |
|
|
Save costs on additional HR technologies (i.e. Learning Management System, Handbook Builder) |
|
|
Save costs on not having to hire in-house or external resources |
|
Mineral Customer Research
Which of the following benefits did clients achieve with Mineral?
Faster, accurate guidance from HR and compliance experts |
|
|
Increased confidence in level of compliance |
|
|
Saved time and effort in day-to-day HR or compliance administration |
|
|
Standardized internal HR policies and handbooks |
|
|
Not having to hire additional personnel in HR or compliance |
|
Mineral Customer Research
What were the key challenges clients needed to overcome prior to using Mineral?
Help with challenging HR and compliance questions |
|
|
Staying up to date on the latest HR and compliance regulations |
|
|
Need for trusted source for HR or compliance solutions/advice |
|
|
Limited or no internal HR resources |
|
|
Reduce time spent on HR or compliance responsibilities |
|
|
Save costs on additional HR technologies (i.e. Learning Management System, Handbook Builder) |
|
|
Save costs on not having to hire in-house or external resources |
|
Mineral Customer Research
When it comes to helping clients with their business’s HR and compliance needs, what sets Mineral apart from other solutions they have used?
One place to go to take care of my HR and compliance needs |
|
|
Quality of HR and compliance expertise |
|
|
Timely updates on changing HR and compliance regulations |
|
|
Live advisory services from HR experts |
|
|
Advice I trust that gives me peace of mind |
|
|
Quality of service |
|
Mineral Customer Research
How do insurance partner brokers rate Mineral solutions by the value it provides in differentiating them from their competition?
5 star 4 stars 3 stars 2 stars 1 stars
Living Handbook |
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Comply |
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Learn |
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Live Advisors |
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Living Handbook Plus |
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Tell Us |
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Workplace Harassment Prevention |
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Workplace Safety |
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Mineral Customer Research
What were the top challenges that you needed to solve that led you to choose Mineral?
To deliver comprehensive solutions to our clients |
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To enhance our role as trusted advisors to clients |
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To differentiate services from our competitors |
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To engage new prospects |
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To increase retention |
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To enhance efficiencies in serving our clients |
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To scale our agency HR consulting practices |
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To create more cross-sell opportunities |
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Mineral Insurance Partner Research
Which of the following benefits did insurance brokers achieve with Mineral?
Improved client relationships and engagement |
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Decreased service time to answer HR and compliance questions for clients |
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Increased competitive differentiation through the sales process |
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Increased client retention |
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Increased service model efficiencies |
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Increased close ratio with prospects |
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