TechValidate Research on Mineral

These pages present data that TechValidate has sourced via direct research with verified customers and users of Mineral. TechValidate stands behind the authenticity of all published data. Learn more »



1,317 Customers Surveyed

10,215 Data Points Collected

139 Published TechFacts

20 Published Charts

3 Published Case Studies



Selected Research Highlights


ThinkHR Customer Statistic

76% of surveyed organizations rate ThinkHR’s information and updates on changing HR and compliance regulations as significantly better compared to other solutions.

ThinkHR Case Study

Mini Case Study: Watkins Insurance Group

“ThinkHR’s internal support is a game changer. We have to be Benefits and ACA experts, as well as understand the related touch points that involve HR, state and federal laws, compliance, taxes and more. ThinkHR comprehensively supports our team as well as our clients. It is our number one favorite resource.

—Jessica Gardner, Resource Manager, Watkins Insurance Group

Challenges

Needed to overcome the following challenges when choosing ThinkHR:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Evaluated the following vendors before selecting ThinkHR:

  • Zywave

Use Case

Rates the following ThinkHR capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • ease of use of platform
  • quality of training courses
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Results

Realized the following benefits with ThinkHR:

  • Improved client relationships and engagement
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing ThinkHR, Watkins Insurance:

  • Rated the time savings and efficiencies created for their organization as extremely significant
  • Saw a return on their investment in less than 3 months

ThinkHR Customer Statistic

30% of surveyed organizations estimate savings of $10,000 or more in labor and/or HR technology costs per year by using ThinkHR.

ThinkHR Case Study

Mini Case Study: Riverside Employee Benefits, LLC

“ThinkHR had been recommended to us by another broker and after the first meeting, we knew it was the right solution and we’ve been using ThinkHR ever since. ThinkHR is a great resource we provide for our clients, and it saves us and our clients time and money and reduces risk – period.”
—Paul Desilet Jr., President, Riverside Employee Benefits, LLC

Challenges

Needed to overcome the following challenges when choosing ThinkHR:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Use Case

Rates the following ThinkHR capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Gives the following ThinkHR solutions 5 stars out of 5 by the value it provides in differentiating them from competitors:

  • Living Handbook: 5 star
  • Comply: 5 star
  • Learn: 5 star
  • Live Advisors: 5 star
  • Workplace Harassment Prevention: 5 star
  • Workplace Safety: 5 star

Results

Realized the following benefits with ThinkHR:

  • The benefits they have been able to achieve with ThinkHR:
  • Increased competitive differentiation through the sales process
  • Improved client relationships and engagement
  • Increased client retention
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing ThinkHR, Riverside Employee Benefits:

  • Rated the time savings and efficiencies created for their organization as significant
  • Saw a return on their investment in less than 3 months

ThinkHR Customer Research

What sets ThinkHR apart from the competition?

When it comes to helping clients with their business’s HR and compliance needs, what sets ThinkHR apart from other solutions they have used?

One place to go to take care of my HR and compliance needs
63%
Quality of HR and compliance expertise
50%
Timely updates on changing HR and compliance regulations
46%
Live advisory services from HR experts
46%
Advice I trust that gives me peace of mind
45%
Quality of service
36%

ThinkHR Customer Research

ThinkHR clients report faster guidance, increased confidence in compliance

Which of the following benefits did clients achieve with ThinkHR?

Faster, accurate guidance from HR and compliance experts
66%
Increased confidence in level of compliance
59%
Saved time and effort in day-to-day HR or compliance administration
46%
Improved completion of compliance or other training
30%
Standardized internal HR policies and handbooks
30%


More to Explore



About Mineral

The combined entity of ThinkHR and Mammoth are shaping the future of work through a combination of technology, people, and expert content to deliver data-powered HR guidance. Trusted providers of HR knowledge and technology-powered employer solutions, the two companies deliver HR on-demand to hundreds of thousands of small- and medium-sized businesses nationwide. Through partnerships with insurance brokers, PEOs, and HCM market leaders, the company elevates teams with better compliance, living employee handbooks, expert training courses, and benefits communications.

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