TechValidate Research on Mineral

These pages present data that TechValidate has sourced via direct research with verified customers and users of Mineral. TechValidate stands behind the authenticity of all published data. Learn more »



1,317 Customers Surveyed

10,215 Data Points Collected

139 Published TechFacts

20 Published Charts

3 Published Case Studies



Selected Research Highlights


ThinkHR Customer Research

7 Top Reasons Why Clients Uses ThinkHR

What are the key challenges clients needed to overcome that led you to using ThinkHR?

Help with challenging HR and compliance questions
70%
Staying up to date on the latest HR and compliance regulations
61%
Need for trusted source for HR or compliance solutions/advice
60%
Limited or no internal HR resources
41%
Save costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)
30%
Reduce time spent on HR or compliance responsibilities
28%
Save costs on not having to hire in-house or external resources
23%

ThinkHR Customer Statistic

81% of surveyed organizations rate ThinkHR’s live webinars and law alerts as 4 and above out of 5 by the value it brings to their business.

ThinkHR Case Study

Mini Case Study: Acorn School

ThinkHR has provided up-to-date information during the COVID pandemic and has been integral in helping us navigate complicated HR issues and the ever-changing COVID updates. We rely on them so much that when we switched benefit providers, we talked our new provider into adding ThinkHR to their package!"
- Erika Moats, Director, Acorn School

Challenges

Needed to overcome the following challenges prior to using ThinkHR:

  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • Saving costs on additional HR technologies (i.e. Learning Management System, Handbook Builder)

Use Case

What sets ThinkHR apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following ThinkHR’s capabilities as significantly better than other solutions they’ve seen or used:

  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with ThinkHR:

  • Faster, accurate guidance from HR and compliance experts
  • Not having to hire additional personnel in HR or compliance

The HR and compliance challenges they have been able to answer with ThinkHR:

  • State law changes
  • Federal law changes
  • Termination/layoffs/furloughs
  • COVID-19-related questions

Since using ThinkHR, Acorn School:

  • Saves up to 5 hours per week in HR or compliance administration.
  • Saves up to $10,000 in labor and/or HR technology costs per year.

ThinkHR Customer Statistic

84% of surveyed organizations rate ThinkHR Workplace Safety training as 4 and above out of 5 by the value it brings to their business.

ThinkHR Case Study

Mini Case Study: Watkins Insurance Group

“ThinkHR’s internal support is a game changer. We have to be Benefits and ACA experts, as well as understand the related touch points that involve HR, state and federal laws, compliance, taxes and more. ThinkHR comprehensively supports our team as well as our clients. It is our number one favorite resource.

—Jessica Gardner, Resource Manager, Watkins Insurance Group

Challenges

Needed to overcome the following challenges when choosing ThinkHR:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Evaluated the following vendors before selecting ThinkHR:

  • Zywave

Use Case

Rates the following ThinkHR capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • ease of use of platform
  • quality of training courses
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Results

Realized the following benefits with ThinkHR:

  • Improved client relationships and engagement
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing ThinkHR, Watkins Insurance:

  • Rated the time savings and efficiencies created for their organization as extremely significant
  • Saw a return on their investment in less than 3 months

ThinkHR Customer Research

ThinkHR clients report faster guidance, increased confidence in compliance

Which of the following benefits did clients achieve with ThinkHR?

Faster, accurate guidance from HR and compliance experts
68%
Increased confidence in level of compliance
62%
Saved time and effort in day-to-day HR or compliance administration
51%
Standardized internal HR policies and handbooks
33%
Not having to hire additional personnel in HR or compliance
25%


More to Explore



About Mineral

The combined entity of ThinkHR and Mammoth are shaping the future of work through a combination of technology, people, and expert content to deliver data-powered HR guidance. Trusted providers of HR knowledge and technology-powered employer solutions, the two companies deliver HR on-demand to hundreds of thousands of small- and medium-sized businesses nationwide. Through partnerships with insurance brokers, PEOs, and HCM market leaders, the company elevates teams with better compliance, living employee handbooks, expert training courses, and benefits communications.

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