TechValidate Research on Mineral

These pages present data that TechValidate has sourced via direct research with verified customers and users of Mineral. TechValidate stands behind the authenticity of all published data. Learn more »



1,448 Customers Surveyed

10,802 Data Points Collected

142 Published TechFacts

20 Published Charts

10 Published Case Studies



Selected Research Highlights


Mineral Insurance Partner Research

Insurance brokers report improved client relationships and service efficiencies with Mineral

Which of the following benefits did insurance brokers achieve with Mineral?

Improved client relationships and engagement
68%
Decreased service time to answer HR and compliance questions for clients
50%
Increased competitive differentiation through the sales process
38%
Increased client retention
28%
Increased service model efficiencies
26%
Increased close ratio with prospects
8%

Mineral Customer Research

Mineral clients report faster guidance, increased confidence in compliance

Which of the following benefits did clients achieve with Mineral?

Faster, accurate guidance from HR and compliance experts
68%
Increased confidence in level of compliance
62%
Saved time and effort in day-to-day HR or compliance administration
51%
Standardized internal HR policies and handbooks
33%
Not having to hire additional personnel in HR or compliance
25%

Mineral Case Study

Mini Case Study: Riverside Employee Benefits, LLC

“Mineral had been recommended to us by another broker and after the first meeting, we knew it was the right solution and we’ve been using Mineral ever since. Mineral is a great resource we provide for our clients, and it saves us and our clients time and money and reduces risk – period.”
—Paul Desilet Jr., President, Riverside Employee Benefits, LLC

Challenges

Needed to overcome the following challenges when choosing Mineral:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Use Case

Rates the following Mineral capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Gives the following Mineral solutions 5 stars out of 5 by the value it provides in differentiating them from competitors:

  • Smart Employee Handbook: 5 stars
  • HR Compliance Library: 5 stars
  • Learn: 5 stars
  • Mineral Experts: 5 stars
  • Workplace Harassment Prevention: 5 stars
  • Workplace Safety: 5 stars

Results

Realized the following benefits with Mineral:

  • Increased competitive differentiation through the sales process
  • Improved client relationships and engagement
  • Increased client retention
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing Mineral, Riverside Employee Benefits:

  • Rated the time savings and efficiencies created for their organization as significant
  • Saw a return on their investment in less than 3 months

Mineral Customer Statistic

88% of surveyed insurance partners rate Mineral’s quality of training courses as significantly better compared to competitive solutions.

88%

Mineral Customer Statistic

80% of surveyed organizations rate Mineral’s information and updates on changing HR and compliance regulations as significantly better compared to other solutions.

Mineral Case Study

Mini Case Study: Choice Drilling, Inc.

“Each time I call a Mineral Expert, I’ve gotten a detailed answer to my question along with a followup email that clearly reiterates the solution. Every person I’ve talked to has provided expert advice and is clearly focused on getting me the answers I need. As a result, I have the confidence to make policies and decisions with the information I receive from Mineral.”
—Deborah Critser, Office Manager, Choice Drilling, Inc.

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Limited or no internal HR resources
  • Answering difficult HR and compliance questions
  • Staying up to date on the latest HR and compliance regulations
  • The need for a trusted source for HR or compliance solutions/advice
  • Reducing time spent on HR or compliance responsibilities

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Quality of service

Rates the following Mineral capabilities as best in class:

  • Comprehensive HR and compliance content library
  • Handbook creation tool
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Standardized internal HR policies and handbooks
  • Lowered costs of HR administration
  • Not having to hire additional personnel in HR or compliance

The HR and compliance challenges they have been able to answer with Mineral:

  • State law changes
  • Employee engagement
  • Disciplinary terms
  • Termination/layoffs/furloughs

Since using Mineral, Choice Drilling, Inc. estimates saving:

  • Up to 5 hours per week in HR or compliance administration.
  • $10,000 – $25,000 in labor and/or HR technology costs per year.


More to Explore



About Mineral

Trusted by more than 500,000 companies, Mineral is the HR and compliance leader for growing businesses. Mineral’s proactive solutions take the guesswork out of HR and compliance, giving clients peace of mind. The company combines data, technology, and human expertise to drive innovation and personalized guidance. Mineral’s network of partnerships has enabled it to build the largest HR community in the U.S. Mineral was formerly known as the combined entity of ThinkHR and Mammoth. For more information, visit trustmineral.com.

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