TechValidate Research on Mineral

These pages present data that TechValidate has sourced via direct research with verified customers and users of Mineral. TechValidate stands behind the authenticity of all published data. Learn more »



2,384 Customers Surveyed

18,236 Data Points Collected

210 Published TechFacts

29 Published Charts

20 Published Case Studies



Selected Research Highlights


Mineral Customer Statistic

76% of surveyed organizations rate Mineral’s quality of training courses as significantly better compared to other solutions.

Mineral Customer Satisfaction

96% of surveyed organizations are likely to recommend Mineral.

Mineral Customer Research

Top Reasons Why Insurance Partner Brokers Choose Mineral

What were the top challenges that you needed to solve that led you to choose Mineral?

To deliver comprehensive solutions to our clients
70%
To enhance our role as trusted advisors to clients
67%
To differentiate services from our competitors
63%
To engage new prospects
49%
To increase retention
48%
To enhance efficiencies in serving our clients
42%
To scale our agency HR consulting practices
29%
To create more cross-sell opportunities
22%

Mineral Case Study

Mini Case Study: Riverside Employee Benefits, LLC

“Mineral had been recommended to us by another broker and after the first meeting, we knew it was the right solution and we’ve been using Mineral ever since. Mineral is a great resource we provide for our clients, and it saves us and our clients time and money and reduces risk – period.”
—Paul Desilet Jr., President, Riverside Employee Benefits, LLC

Challenges

Needed to overcome the following challenges when choosing Mineral:

  • Enhance their role as trusted advisor to clients
  • Deliver comprehensive solutions to clients
  • Differentiate services from competitors
  • Engage new prospects
  • Create cross-sell opportunities
  • Increase retention
  • Enhance efficiency of serving clients
  • Scale agency HR consulting practice

Use Case

Rates the following Mineral capabilities as best in class:

  • ability to educate clients to stay ahead of risk
  • comprehensive HR and compliance content library
  • handbook creation tool
  • live access to certified HR professionals

Gives the following Mineral solutions 5 stars out of 5 by the value it provides in differentiating them from competitors:

  • Smart Employee Handbook: 5 stars
  • HR Compliance Library: 5 stars
  • Learn: 5 stars
  • Mineral Experts: 5 stars
  • Workplace Harassment Prevention: 5 stars
  • Workplace Safety: 5 stars

Results

Realized the following benefits with Mineral:

  • Increased competitive differentiation through the sales process
  • Improved client relationships and engagement
  • Increased client retention
  • Increased service model efficiencies
  • Decreased service time to answer HR and compliance questions for clients

Since implementing Mineral, Riverside Employee Benefits:

  • Rated the time savings and efficiencies created for their organization as significant
  • Saw a return on their investment in less than 3 months

Mineral Case Study

Mini Case Study: Gervais Salon & Day Spa

“The positive impact Mineral has had on our small business is immeasurable! From access to HR resources to the amazing customer service and technical support team, every aspect is outstanding. We can have confidence that we are in compliance the same as any company with a budget for a HR Department.”
—Dana Williams, Operations Manager, Gervais Salon & Day Spa

Challenges

Needed to overcome the following challenges prior to using Mineral:

  • Limited or no internal HR resources

Use Case

What sets Mineral apart from other solutions they’ve used, with regards to helping their business’s HR and compliance needs:

  • Quality of HR and compliance expertise
  • Live advisory services from HR experts
  • One place to go to take care of my HR and compliance needs
  • Advice I trust that gives me peace of mind
  • Quality of service
  • Timely updates on changing HR and compliance regulations

Rates the following Mineral capabilities as best in class:

  • Ease of use of platform
  • Quality of training courses
  • Comprehensive HR and compliance content library
  • Handbook creation tool
  • Live access to certified HR professionals
  • Information and updates on changing HR and compliance regulations

Results

Achieved the following benefits with Mineral:

  • Faster, accurate guidance from HR and compliance experts
  • Increased confidence in level of compliance
  • Time savings and less effort in day-to-day HR or compliance administration
  • Standardized internal HR policies and handbooks
  • Lowered costs of HR administration
  • Improved completion of compliance or other training
  • Not having to hire additional personnel in HR or compliance

Rates the following Mineral solutions 5 stars out of 5 by the value it brings to their business:

  • Smart Employee Handbook
  • HR Compliance Library
  • Mineral Experts
  • Benefits Document Creator
  • Workplace Harassment Prevention training
  • Workplace Safety training

Since using Mineral, Gervais Salon & Day Spa estimates saving:

  • 6-10 hours per week in HR or compliance administration.
  • $10,000 – $25,000 in labor and/or HR technology costs per year.

Mineral Insurance Partner Research

Insurance brokers report improved client relationships and service efficiencies with Mineral

Which of the following benefits did insurance brokers achieve with Mineral?

Improved client relationships and engagement
68%
Decreased service time to answer HR and compliance questions for clients
50%
Increased competitive differentiation through the sales process
38%
Increased client retention
28%
Increased service model efficiencies
26%
Increased close ratio with prospects
8%


More to Explore



About Mineral

Trusted by more than 500,000 companies, Mineral is the HR and compliance leader for growing businesses. Mineral’s proactive solutions take the guesswork out of HR and compliance, giving clients peace of mind. The company combines data, technology, and human expertise to drive innovation and personalized guidance. Mineral’s network of partnerships has enabled it to build the largest HR community in the U.S. Mineral was formerly known as the combined entity of ThinkHR and Mammoth. For more information, visit trustmineral.com.

  Mineral Website