TechValidate Research on O.C. Tanner

51 Case Studies – Page 1 of 2


O.C. Tanner Case Study

Apl Logistics Services (Thailand) Ltd.

Introduction

This case study of APL Logistics Services (Thailand) Ltd. is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees know about the service anniversary awards, and spread positive info about them”

“Quick to respond and caring account management team”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • Negative workplace culture
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: best in class
    • total cost of ownership: better
    • ease-of-use: best in class
    • customer service: best in class
    • technology: best in class
    • award selection: best in class
    • custom awards: best in class
    • flexible program design: better
  • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Hofman Enterprises

Introduction

This case study of Hofman Enterprises is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

What would you miss the most if you could no longer work with O.C. Tanner?

“Employees look forward to being recognized”

“Customer service”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Attracting top talent

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: best in class
    • ease-of-use: best in class
    • customer service: best in class
    • technology: best in class
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

South Texas College Of Law

Introduction

This case study of South Texas College of Law is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees are excited for their years of service and enjoy working with the law school. "

“The selection of awards and ease of the system.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: significantly better
    • customer service: significantly better
    • technology: significantly better
    • award selection: significantly better
    • custom awards: significantly better
    • flexible program design: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution in within 1 year.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

S&P 500 Healthcare Company

Introduction

This case study of a S&P 500 healthcare company is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“As the program administrator: I know from employees receiving their awards they are happy with them and respect (the organization) for thinking of them. "

“Their responsiveness. The great award selection they provide.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • A small company that handled recognition in-house.
  • As the company grew they decided they needed help.

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Service Awards (Yearbook™)
  • Thanks™

Results

Outcomes realized as a result of using O.C. Tanner solutions:

  • Employees’ contributions and successes being celebrated

O.C. Tanner best in class capabilities compared to competitors:

  • Transparent pricing
  • Total cost of ownership
  • Ease-of-use
  • Customer Service:
  • Technology
  • Award selection
  • Custom awards
  • Flexible program design

O.C. Tanner helped their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Special Sales program

Results

The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: best in class
    • customer service: best in class
    • technology: significantly better
    • award selection: significantly better
    • custom awards: significantly better
    • flexible program design: best in class
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Small Business Transportation Services Company

Introduction

This case study of a small business transportation services company is based on an April 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Service Award program we implemented has been working smoothly. If there is a problem, then OCT has taken care of it. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: better
    • total cost of ownership: better
    • ease-of-use: better
    • customer service: significantly better
    • technology: significantly better
    • award selection: better
    • custom awards: better
    • flexible program design: better
  • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Large Enterprise Consumer Products Company

Introduction

This case study of a large enterprise consumer products company is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“A much more consistent way to recognize and appreciate employees!”

“I would be incredibly frustrated, we are so close to using a global platform! Teams reside globally and being able to recognize across the globe in a consistent manner would be a huge loss.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)
    • Research insights

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: best in class
    • customer service: best in class
    • technology: best in class
    • award selection: best in class
    • custom awards: best in class
    • flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution in we have not yet measured ROI.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Mazak Corporation

Introduction

This case study of Mazak Corporation is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“We give all areas a better choice of what they want for an award.”

“Ease of doing these very year.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Appreciate a larger choice for a reward
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • customer service: best in class
    • technology: best in class
    • award selection: best in class
    • custom awards: best in class
    • flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution in within 2 years.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Automobile Club Of Southern California

Introduction

This case study of Automobile Club of Southern California is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Worked with us to create a program that will work for our complicated environment”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • A desire to consolidate recognition programs

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Strategic services (consulting, training, measurement, branding, communications)
    • Thanks™

Results

The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
    • Better collaboration within teams
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: better
    • total cost of ownership: better
    • ease-of-use: better
    • customer service: better
    • technology: better
    • award selection: significantly better
    • custom awards: best in class
    • flexible program design: best in class
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“By providing leaders and peers to recognize employees based on their great works. It has allowed for us to appreciate employees more and to make that lasting impact”

“The level of care and promptness from the Vendor Manager on my account”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)
    • Strategic services (consulting, training, measurement, branding, communications)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Better collaboration within teams
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: significantly better
    • customer service: significantly better
    • technology: significantly better
    • award selection: better
    • custom awards: significantly better
    • flexible program design: significantly better
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

S&P 500 Professional Services Company

Introduction

This case study of a S&P 500 professional services company is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We have had a strong culture of recognition, but our internal technology was no longer supporting our desire for reporting. We also wanted a social platform. We launched at the end of 2019/beginning of 2020, which was perfect for when we transitioned to the virtual environment.”

“Our Account Rep and the understanding of our unique culture.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: significantly better
    • customer service: best in class
    • technology: significantly better
    • award selection: better
    • custom awards: significantly better
    • flexible program design: best in class
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Employees feel better appreciated for their work and are more engaged in the companies performance as well.”

“The relationship with the OCT Team members.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Negative employee feedback
    • Low engagement scores
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Improved work quality
    • Employees’ contributions and successes being celebrated
    • Better collaboration within teams
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: better
    • ease-of-use: significantly better
    • customer service: significantly better
    • technology: significantly better
    • award selection: significantly better
    • custom awards: best in class
    • flexible program design: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution in within 1 year.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

CGI Group

Introduction

This case study of CGI Group is based on a June 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Morale around service anniversaries has improved.”

“Employees get excited about service anniversaries. Some teams plan elaborate celebrations for each other. The service anniversary Yearbook is a big part of the overall celebration. Employees display their numerals.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Technology: significantly better
    • Award selection: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution within 1 year.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

BNP Paribas

Introduction

This case study of BNP Paribas is based on a June 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“O.C. Tanner’s solutions help recognize employee’s success and hard work and they have the flexibility to chose their award.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Low engagement scores

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Victories recognition

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: better
  • Saw a return on their initial investment with their O.C. Tanner solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Teck Cominco

Introduction

This case study of Teck Cominco is based on a June 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
    • Employees have an increased sense of opportunity for personal and professional development
  • O.C. Tanner capabilities compared to competitors:
    • Ease-of-use: best in class
    • Customer service: significantly better
    • Technology: better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: better
  • They have not yet measured ROI so they are unsure of the return on their initial investment with their O.C. Tanner solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Young Electric Sign Company

Introduction

This case study of Young Electric Sign Company is based on a March 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Recognition of length of service helps us build a better company culture”

“Employees look forward to receiving an award for their dedicated service.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • No problems. Our service award program has been long standing for many years

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
    • Employees have an increased sense of opportunity for personal and professional development
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: better
    • Customer service: significantly better
    • Technology: better
    • Award selection: worse
    • Custom awards: significantly better
    • Flexible program design: better
  • Saw a return on their initial investment with their O.C. Tanner solution in we have not yet measured ROI.
  • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

The CSL Group Inc.

Introduction

This case study of The CSL Group Inc. is based on a March 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Celebrating employees.”

“The feeling of being important for the company.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • Low engagement scores
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: significantly better
    • Total cost of ownership: significantly better
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Technology: significantly better
    • Award selection: best in class
    • Flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution within 6 months.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Bolt Supply House

Introduction

This case study of Bolt Supply House is based on a March 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees look forward to achieving work milestones and being recognized for them. The program has been an additional selling point when trying to recruit new people.”

“Service Recognition Program was perceived much more positively and presented professionally.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: significantly better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: best in class
    • Custom awards: best in class
    • Flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution in within 6 months.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Core Laboratories

Introduction

This case study of Core Laboratories is based on a March 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Allowing us to celebrate employee service milestones with a yearbook message and gift.”

“Employees often share that they enjoy their gift selection.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: better
    • Customer service: better
    • Technology: better
    • Award selection: better
    • Custom awards: better
    • Flexible program design: better
  • They have not yet measured ROI yet so they have yet to see a return on their initial investment with their O.C. Tanner solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Pompaction

Introduction

This case study of Pompaction is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees are really happy to choose their gift.”

“The possibility of choosing their gift.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Performance Recognition (Victories™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: significantly better
    • Total cost of ownership: significantly better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: significantly better
  • They have not measured ROI yet so they are unsure of the return on their initial investment with their O.C. Tanner solution.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

University of Dayton

Introduction

This case study of the University of Dayton is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees feel appreciated. The program drives supervisors to engage fairly across campus.”

“Great customer service. Friendly, helpful, and tailored service.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (not Yearbook) and Retirement

Results

The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
  • They have not measured ROI yet so they are unsure of the return on the initial investment of their O.C. Tanner solution.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Advent Health

Introduction

This case study of Advent Healthy is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“We hear great feedback about the personalized yearbooks, and get pretty high ratings on them through the OC Tanner Survey. It personalizes the recognition more, and is something they will keep forever.”

“The personalized yearbooks.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • We haven’t looked at a direct correlation like this, but we do know that the personalized yearbooks are a big hit
  • O.C. Tanner capabilities compared to competitors:
    • Award selection: significantly better
  • They have not measured ROI yet so they are unsure of their return on the initial investment of their O.C. Tanner solution.
  • They neither agree nor disagree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Hofman Enterprises

Introduction

This case study of Hofman Enterprises is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“People are excited to receive their awards.”

“Employees feel valued.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: best in class
    • Total cost of ownership: best in class
    • Ease-of-use: best in class
    • Customer service: best in class
    • Technology: best in class
    • Award selection: best in class
    • Custom awards: best in class
    • Flexible program design: best in class
  • They have not measured ROI yet so they are unsure of their return on the initial investment of their O.C. Tanner solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Automobile Club of Southern California

Introduction

This case study of the Automobile Club of Southern California is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“We are hoping to improve with updated solutions for recognition and we’re in the process of that now. This is relatively new to us (2016) and used by many people in our organization.”

“Ease of use when selecting gifts and timely shipping of awards.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Total cost of ownership: significantly better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: significantly better
  • They have not measured ROI so they are unsure of their initial return on the investment of their O.C. Tanner Solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Columbia Banking System

Introduction

This case study of Columbia Banking System is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Positive feedback on the program; managers increased recognition for milestone anniversaries; increasing peer comment participation and involvement.”

“Greater recognition and participation at all levels.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
    • Better collaboration within teams
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: worse
    • Total cost of ownership: worse
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: better
  • They have not measured ROI yet so they are unsure of the return on their initial investment with their O.C. Tanner solution.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Harland Clarke

Introduction

This case study of Harland Clarke is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“By providing easy to use tools for leaders to recognize and celebrate their employees’ achievements.”

“The Yearbook was a great add to our service award program, our people love receiving messages of congratulations from peers, friends and leaders.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Spot On! Award Program

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: significantly better
    • Total cost of ownership: best in class
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Technology: best in class
    • Award selection: best in class
    • Custom awards: significantly better
    • Flexible program design: better
  • They have not yet measured ROI so they are unsure of the return on their initial investment with O.C. Tanner.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Chrysler Corporation

Introduction

This case study of Chrysler Corporation is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“E-cards and employee awards are very motivating.”

“The ability to be properly rewarded.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Performance Recognition (Victories™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: significantly better
    • Total cost of ownership: significantly better
    • Ease-of-use: significantly better
    • Customer service: significantly better
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution within 6 months.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Old Dominion Freight Line

Introduction

This case study of Old Dominion Freight Line is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees appreciate the new presentation gifts we send with service awards. They are always asking how they can get one for themselves.”

“I have had numerous occasions when I learned of retirements with very little lead time and have been able to expedite memory boxes. Damaged products (very few and far between) are replaced immediately and efficiently.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needed to update and freshen our recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Memory Boxes for Retirements

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: better
    • Customer service: best in class
    • Technology: better
    • Award selection: better
    • Custom awards: better
    • Flexible program design: better
  • They have not yet measured ROI so they are unsure of their return with O.C. Tanner.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Harvard University

Introduction

This case study of Harvard University is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Avenue to celebrate our faculty and staff. Enjoyed learning from our staff that they appreciate the peer comments for Yearbook.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Not sure, it was our vendor when I started 3 years ago

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel celebrated for years of service
  • O.C. Tanner capabilities compared to competitors:
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Custom awards: significantly better
  • They have not measured ROI yet so they are unsure of their return on investment with O.C. Tanner.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

CGI Group

Introduction

This case study of CGI Group is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“The personalized yearbooks are very meaningful.”

“Employees love the personalized yearbooks.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
  • O.C. Tanner capabilities compared to competitors:
    • Total cost of ownership: better
    • Ease-of-use: better
    • Customer service: best in class
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: best in class
    • Flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution within 1 year.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.



More Research on O.C. Tanner