TechValidate Research on O.C. Tanner

109 Case Studies – Page 2 of 4


O.C. Tanner Case Study

Medium Enterprise Construction Company

Introduction

This case study of a medium enterprise construction company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Our employees feel like their employment is being recognized.”

“Customer service is very important and O.C. Tanner has wonderful Customer Service. Very reliable and responsive.”

“It’s easy to use.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Recognizing at scale
  • Losing great employees (retention)
  • Needing to create, replace, modernize or consolidate recognition program(s)
  • Low recognition scores

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Career anniversaries

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Employees have an increased sense of opportunity for personal and professional development
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Case Study

    Medium Enterprise Food Company

    Introduction

    This case study of a medium enterprise food company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Team leads are able to immediately recognize employees, which has helped to create a more cohesive environment.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Employee burnout
    • Negative workplace culture

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Celebrations/Events/Holidays
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)
    • Retirement

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within 1 year.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Employees have more trust in team leaders
      • Improved employee fulfillment in their job
      • Improved recognition scores
      • More consistent recognition
      • More visible recognition
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Large Enterprise Chemicals Company

    Introduction

    This case study of a large enterprise chemicals company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “We are implementing a Culture of Care so O.C.Tanner helps us recognize people for their dedication & years of service.”

    “Numerals are something tangible that can be displayed to show their years of service. There’s a good variety to choose from in each anniversary milestone. Employees can choose the options that suit their lifestyle.”

    “Great customer service, prompt responses to questions. Always go above & beyond when I ask about long service awards.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Attracting top talent
    • Needing to create, replace, modernize or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Career anniversaries
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Improved frequency of recognition moments
    • More consistent recognition
    • More visible recognition
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Case Study

    Interior Savings Credit Union

    Introduction

    This case study of Interior Savings Credit Union is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    “Our partnership with OC Tanner has only enhanced/improved our workplace culture. We publish a monthly anniversary list and post photos of employees being recognized and staff love it.”

    “The Yearbook Program is very valuable and it’s great that the gift offerings are updated on a regular basis.”

    “O.C. Tanner has always done a great job administering our recognition program. They tailor a program based on budget and have self-service tools available online.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Career anniversaries
    • Retirement

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Employees feel a greater connection between their work and the organization’s purpose
    • Improved frequency of recognition moments
    • More consistent recognition
    • More visible recognition
    • A stronger connection with team and colleagues

    O.C. Tanner Case Study

    Small Business Energy & Utilities Company

    Introduction

    This case study of a small business energy & utilities company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Attracting top talent
    • Losing great employees (retention)
    • Needing to create, replace, modernize or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Awards (gift cards, merchandise, experiences)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Improved employee retention
    • Employees have more trust in team leaders
    • Increased employee engagement
    • More consistent recognition
    • More visible recognition
    • Stronger connection with leaders
    • A stronger connection with team and colleagues
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Case Study

    Small Business Construction Company

    Introduction

    This case study of a small business construction company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Consistent experience, openness to customize member communication and gifts.”

    “Stable, steady provider and service.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Losing great employees (retention)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • More consistent recognition
    • More visible recognition
    • Stronger connection with leaders

    O.C. Tanner Case Study

    Northside Hospital

    Introduction

    This case study of Northside Hospital is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    “Our partnership with O.C. Tanner has positively impacted our culture in a few key ways. Firstly, the integration of ecards into our recognition practices has successfully ingrained a culture of appreciation on a daily basis at Northside. Additionally, the service anniversary experience and Yearbook provided by O.C. Tanner have significantly amplified the impact of our milestone service awards, enhancing the overall employee experience in recognizing their dedicated service.”

    “What I find most valuable about O.C. Tanner’s products/services is the exceptional ease of use for both the end-users and program managers. The platform provides a user-friendly experience, allowing employees to easily engage with recognition features and navigate the system effortlessly. Simultaneously, as a program manager, the tools and functionalities provided by O.C. Tanner make it simple to administer and manage recognition programs effectively. This combination of user-friendliness for employees and program managers greatly enhances the overall experience and effectiveness of the platform.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Attracting top talent
    • Recognizing at scale
    • Losing great employees (retention)
    • Employee burnout
    • Needing to create, replace, modernize or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within 1 year.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Improved frequency of recognition moments
      • More consistent recognition
      • More visible recognition
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Large Enterprise Transportation Services Company

    Introduction

    This case study of a large enterprise transportation services company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “It allows for recognition on the go, no matter where our employees are at any time of day. It allows for leaders to appreciate their employees more at different award levels and provides multiple options to continue award celebrations with the store.”

    “Our relationships with our partners at OC Tanner. I love building relationships and trust at events and having y’all at the push of an email/text button should anything arise outside our normal meetings.”

    “It is a great platform to appreciate your peers, especially for such a large company.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Needing to create, replace, modernize or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Initiatives
    • Awards (gift cards, merchandise, experiences)
    • Retirement

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Employees have more trust in team leaders
    • Improved employee fulfillment in their job
    • Greater trust in team leaders
    • Improved frequency of recognition moments
    • More visible recognition
    • Stronger connection with leaders
    • A stronger connection with team and colleagues
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Case Study

    Medium Enterprise Construction Company

    Introduction

    This case study of a medium enterprise construction company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Provides more tools and resources to integrate recognition into the culture.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Nominations
    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within the first 6 months.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • More consistent recognition
      • More visible recognition
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Large Enterprise Healthcare Company

    Introduction

    This case study of a large enterprise healthcare company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “There is more recognition that we have now than we had before and people are recognizing each other.”

    “Great products and good customer service.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Losing great employees (retention)
    • Negative employee feedback
    • Low engagement scores

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Improved recognition scores
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Case Study

    Fortune 500 Electronics Company

    Introduction

    This case study of a Fortune 500 electronics company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “I appreciate that many of our managers used our Cause for Applause recognition program supported by O.C. Tanner as a way to acknowledge the extra efforts employees made during the COVID quarantine to continue to serve our customers. Since then, the program has returned to a use more related to recognizing employees who act in ways to support our values on a daily basis, but both uses are valid.”

    “Overall, I have been pleased with communication, service, and accessibility from O.C. Tanner over the last 2.5 with which I have been working with them related to my company’s recognition program.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Awards (gift cards, merchandise, experiences)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Improved recognition scores
    • A decrease in burnout among employees
    • Improved frequency of recognition moments
    • More visible recognition
    • A stronger connection with team and colleagues

    O.C. Tanner Case Study

    Large Enterprise Consumer Products Company

    Introduction

    This case study of a large enterprise consumer products company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Our Sales Team greatly appreciates the options for rewards.”

    “The variety of choices for award selection. Handling the direct shipment to the recipient is extremely helpful.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Losing great employees (retention)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Awards (gift cards, merchandise, experiences)

    Results

    What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?

    • Improved recognition scores
    • More visible recognition

    O.C. Tanner Case Study

    Small Business Computer Software Company

    Introduction

    This case study of a small business computer software company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Our account managers are great to work with and we get quick responses.”

    “It has given us the opportunity to empower our leaders to recognize their team members and also increased peer-to-peer recognition.”

    “Overall the platform is great and the employees love the program.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Initiatives
    • Celebrations/Events/Holidays
    • Awards (gift cards, merchandise, experiences)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within 1 year.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Improved recognition scores
      • Increased employee engagement
      • Improved frequency of recognition moments
      • Improved workplace community
      • More consistent recognition
      • More visible recognition
      • A stronger connection with team and colleagues
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Medium Enterprise Industrial Manufacturing Company

    Introduction

    This case study of a medium enterprise industrial manufacturing company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Employees really like the numeral. The Yearbook is also nice with the comments.”

    “Ease of administration, custom numeral and Yearbook program.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Increased employee engagement
      • Improved frequency of recognition moments
      • More consistent recognition
      • More visible recognition

    O.C. Tanner Case Study

    Large Enterprise Electronics Company

    Introduction

    This case study of a large enterprise electronics company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “O C Tanner provides more insight and tools to focus on appreciating our employees for achievements above and beyond their normal scope of work and also recognizing daily efforts.”

    “Their global presence and solutions.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Nominations
    • Career anniversaries
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Employees feel a greater connection between their work and the organization’s purpose
      • Improved employee fulfillment in their job
      • Increased innovation
      • Employees have an increased sense of opportunity for personal and professional development
      • Increased employee engagement
      • More consistent recognition
      • More visible recognition
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Large Enterprise Financial Services Company

    Introduction

    This case study of a large enterprise financial services company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Our recognition culture has been positively impacted by being more integrated across our organization.”

    “Focus on providing holistic solutions that are founded in strategy and best practices.”

    “Great partnership with O.C. Tanner in all areas.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Increased employee engagement
      • Improved frequency of recognition moments
      • More consistent recognition
      • More visible recognition
      • Stronger connection with leaders
      • A stronger connection with team and colleagues
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Large Enterprise Industrial Manufacturing Company

    Introduction

    This case study of a large enterprise industrial manufacturing company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Improved employee retention
      • Employees feel a greater connection between their work and the organization’s purpose
      • Improved employee fulfillment in their job
      • Improved frequency of recognition moments

    O.C. Tanner Case Study

    Medium Enterprise Professional Services Company

    Introduction

    This case study of a medium enterprise professional services company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Provide more ways to recognize colleagues.”

    “The platform is integrated into our platform making it easy to recognize colleagues in realtime.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Initiatives
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)
    • Retirement

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within 1 year.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Employees feel a greater connection between their work and the organization’s purpose
      • Improved recognition scores
      • Increased employee engagement
      • Improved workplace community
      • Increased productivity
      • More consistent recognition
      • More visible recognition
      • Stronger collaboration across teams
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    GE Appliances

    Introduction

    This case study of GE Appliances is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    “Our employees are more engaged and appreciate the recognition.”

    “The team is very helpful and professional. The offering is good.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Losing great employees (retention)
    • Employee burnout

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Celebrations/Events/Holidays
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)
    • Retirement

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within the first 6 months.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Employees feel a greater connection between their work and the organization’s purpose
      • Improved recognition scores
      • Improved frequency of recognition moments
      • More consistent recognition
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    American Airlines

    Introduction

    This case study of American Airlines is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    “They are the best of the best and their strategies and research have supported our goal to make culture a competitive advantage.”

    “The additional tools like the mobile app, outlook, and teams plug-ins. A robust rewards catalog.”

    “The people and research that supports their tools and strategies. Everyone is top-notch! The Institute is also a great resource.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Negative workplace culture
    • Negative employee feedback
    • Low engagement scores
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Celebrations/Events/Holidays
    • Services (consulting, measurement, education, brand communication)
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)
    • Retirement
    • Physical recognition cards

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Employees feel a greater connection between their work and the organization’s purpose
      • Increased employee engagement
      • Improved frequency of recognition moments
      • More visible recognition
      • Stronger connection with leaders
      • A stronger connection with team and colleagues
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Crestwood Behavioral Health, Inc.

    Introduction

    This case study of Crestwood Behavioral Health, Inc. is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    “It motivates our employees to stay with the company longer to know that there is a positive and tangible recognition with O.C. Tanner.”

    “A great variety of products offered to recognize staff.”

    “Easy and reliable to work with.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Negative workplace culture
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within the first 6 months.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Employees feel a greater connection between their work and the organization’s purpose
      • Improved employee fulfillment in their job
      • Improved recognition scores
      • Employees have an increased sense of opportunity for personal and professional development
      • Improved workplace community
      • Improved employee satisfaction with the job
      • More visible recognition
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Large Enterprise Professional Services Company

    Introduction

    This case study of a large enterprise professional services company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “O.C. Tanner’s recognition services has a lot of potential within our culture. We have only relaunched the program about a year ago. The goal is to continue to promote gratitude and appreciation within our company.”

    “The product is relatively simple to navigate which will promote usage.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • What challenge(s) was your organization looking to address with O.C. Tanner’s products/services?
      • Recognizing at scale
      • Low engagement scores
      • Low recognition scores

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Which O.C. Tanner products/services does your organization use?
      • Daily recognition
      • Nominations
      • Career anniversaries
      • Initiatives
      • Celebrations/Events/Holidays
      • Awards (gift cards, merchandise, experiences)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Saw a return on their investment with O.C. Tanner within the first 2 years.
    • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
      • Improved frequency of recognition moments
      • More visible recognition
    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Medium Enterprise Healthcare Company

    Introduction

    This case study of a medium enterprise healthcare company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    Challenges

    What challenge(s) was your organization looking to address with O.C. Tanner’s products/services?

    • Recognizing at scale

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Improved recognition scores

    O.C. Tanner Case Study

    Ocwen Financial Corporation

    Introduction

    This case study of Ocwen Financial Corporation is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Attracting top talent
    • Recognizing at scale
    • Losing great employees (retention)
    • Employee burnout
    • Negative workplace culture
    • Negative employee feedback
    • Low engagement scores
    • Needing to create, replace, modernize or consolidate recognition program(s)
    • Low recognition scores

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Initiatives
    • Swag Boxes (onboarding & company branded merchandise)
    • Celebrations/Events/Holidays
    • Services (consulting, measurement, education, brand communication)
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)
    • Safety
    • Retirement
    • Onboarding

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Improved employee retention
    • Employees feel a greater connection between their work and the organization’s purpose
    • Employees have more trust in team leaders
    • Improved employee fulfillment in their job
    • Improved recognition scores
    • Improved safety
    • Increased innovation
    • Employees have an increased sense of opportunity for personal and professional development
    • Increased employee engagement
    • A decrease in burnout among employees
    • Greater trust in team leaders
    • Improved frequency of recognition moments
    • Improved workplace community
    • Improved employee satisfaction with job
    • Increased productivity
    • More consistent recognition
    • More visible recognition
    • Stronger collaboration across teams
    • Stronger connection with leaders
    • A stronger connection with team and colleagues

    O.C. Tanner Case Study

    Large Enterprise Hospitality Company

    Introduction

    This case study of a large enterprise hospitality company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Losing great employees (retention)
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Career anniversaries

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Global 500 Food Company

    Introduction

    This case study of a Global 500 food company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Built a foundation for recognition to take place at scale and to automate important processes, like milestone anniversaries.”

    “The branded design and customized experience.”

    “Great customer service, ability to customize the experience to your organization, and the research and data from the institute.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Recognizing at scale
    • Low recognition scores

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Daily recognition
    • Nominations
    • Group Deposits (company-wide recognition)
    • Career anniversaries
    • Services (consulting, measurement, education, brand communication)
    • Awards (gift cards, merchandise, experiences)
    • Custom awards (careerscapes, numerals, cubes, etc)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

    O.C. Tanner Case Study

    Medium Enterprise Pharmaceuticals Company

    Introduction

    This case study of a medium enterprise pharmaceuticals company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “The O.C. Tanner recognition program and admin back-end (STARS) is a great tool and many of our employees are using it.”

    “The STARS back-end site is great for running reports and managing the recognition program.”

    “The support from O.C. Tanner has been phenomenal.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Needing to create, replace, modernize or consolidate recognition program(s)

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • Nominations

    Results

    What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?

    • Employees feel a greater connection between their work and the organization’s purpose
    • Improved employee fulfillment in their job
    • Employees have an increased sense of opportunity for personal and professional development
    • More consistent recognition
    • More visible recognition
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Case Study

    Large Enterprise Consumer Products Company

    Introduction

    This case study of a large enterprise consumer products company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    Challenges

    What challenges was your organization looking to address with O.C. Tanner’s products/services?

    • Recognizing at scale
    • Negative workplace culture
    • Negative employee feedback
    • Needing to create, replace, modernize, or consolidate recognition program(s)

    Use Case

    The key products and services of O.C. Tanner that the surveyed company uses:

    • Nominations
    • Group Deposits (company-wide recognition)
    • Initiatives

    Results

    What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?

    • Improved employee retention
    • Employees feel a greater connection between their work and the organization’s purpose
    • Employees have more trust in team leaders
    • Improved employee fulfillment in their job
    • Increased employee engagement
    • Improved frequency of recognition moments
    • Improved workplace community
    • More consistent recognition
    • More visible recognition

    O.C. Tanner Case Study

    Apl Logistics Services (Thailand) Ltd.

    Introduction

    This case study of APL Logistics Services (Thailand) Ltd. is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    “Employees know about the service anniversary awards, and spread positive info about them”

    “Quick to respond and caring account management team”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Challenges faced that led them to purchase O.C. Tanner solutions:
      • Losing great employees (retention)
      • Negative workplace culture
      • Needing to replace or create a recognition program

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • O.C. Tanner products/services they use:
      • Service Awards (Yearbook™)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Outcomes realized as a result of using O.C. Tanner solutions:
      • Employees’ contributions and successes being celebrated
    • O.C. Tanner capabilities compared to competitors:
      • transparent pricing: best in class
      • total cost of ownership: better
      • ease-of-use: best in class
      • customer service: best in class
      • technology: best in class
      • award selection: best in class
      • custom awards: best in class
      • flexible program design: better
    • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

    O.C. Tanner Case Study

    Hofman Enterprises

    Introduction

    This case study of Hofman Enterprises is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    What would you miss the most if you could no longer work with O.C. Tanner?

    “Employees look forward to being recognized”

    “Customer service”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Challenges faced that led them to purchase O.C. Tanner solutions:
      • Attracting top talent

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • O.C. Tanner products/services they use:
      • Service Awards (Yearbook™)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Outcomes realized as a result of using O.C. Tanner solutions:
      • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
      • Employees stay with their organization longer
      • Employees’ contributions and successes being celebrated
    • O.C. Tanner capabilities compared to competitors:
      • transparent pricing: best in class
      • ease-of-use: best in class
      • customer service: best in class
      • technology: best in class
    • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.



    More Research on O.C. Tanner