O.C. Tanner Case Study
This case study of a educational institution is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“Recognizing employees has created a strong motivated environment and employees are feeling seen, heard and appreciated for their time and dedication to our organization. Morale has been great in our organization and employees have commented that they are appreciative of our recognition.”
“I find that their service and attention to clients is excellent. Very easy to get a hold of a representative when needed and receive a response within 24 hours regarding inquiries made. This makes my job easier to give employees responses in a timely manner providing them with exceptional customer service.”
“O.C. Tanner has been very easy to work with and provides excellent customer service. I appreciate their willingness to talk through things with me and use creative problem-solving. They always have a can-do attitude, which is much appreciated. They are willing to hear my ideas and work with us to provide the products and services we need.”
The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:
The key features and functionalities of O.C. Tanner that the surveyed organization uses:
The surveyed organization achieved the following results with O.C. Tanner:
This data was sourced directly from verified users of O.C. Tanner by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
