TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



220 Customers Surveyed

1,987 Data Points Collected

79 Published TechFacts

14 Published Charts

48 Published Case Studies



Selected Research Highlights


O.C. Tanner Case Study

Harvard University

Introduction

This case study of Harvard University is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Avenue to celebrate our faculty and staff. Enjoyed learning from our staff that they appreciate the peer comments for Yearbook.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Not sure, it was our vendor when I started 3 years ago

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel celebrated for years of service
  • O.C. Tanner capabilities compared to competitors:
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Custom awards: significantly better
  • They have not measured ROI yet so they are unsure of their return on investment with O.C. Tanner.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Customer Research

Which of the following outcomes, if any, have you seen in your company as a result of using O.C. Tanner solutions?

Employees’ contributions and successes are celebrated
76%
Employees feel their work is meaningful and have a stronger connection to your company's mission or purpose
43%
Better collaboration within teams
29%
Employees stay with your organization longer
29%

O.C. Tanner Customer Satisfaction

96% of surveyed organizations are likely to recommend O.C. Tanner.

96%

O.C. Tanner Customer Satisfaction Rating

A HR Specialist at a medium enterprise health care company would be very likely to recommend O.C. Tanner for this reason:

Their service has been outstanding. They have supplied our service pins for more than 20 years and our service award gifts for many years. Even when I am pushing a deadline, O.C. Tanner makes sure we have the product we need when we need it.

O.C. Tanner Customer Research

What problem(s) did your organization face that led you to O.C. Tanner solutions?

Losing great employees (retention)
10%
Low engagement scores
15%
Desire to consolidate recognition programs
26%

O.C. Tanner Case Study

BNP Paribas

Introduction

This case study of BNP Paribas is based on a June 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“O.C. Tanner’s solutions help recognize employee’s success and hard work and they have the flexibility to chose their award.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Low engagement scores

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Victories recognition

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: better
  • Saw a return on their initial investment with their O.C. Tanner solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.


More to Explore



About O.C. Tanner

O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

  O.C. Tanner Website