TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



619 Customers Surveyed

4,835 Data Points Collected

116 Published TechFacts

13 Published Charts

109 Published Case Studies



Selected Research Highlights


O.C. Tanner Case Study

Medium Enterprise Food Company

Introduction

This case study of a medium enterprise food company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Team leads are able to immediately recognize employees, which has helped to create a more cohesive environment.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Employee burnout
  • Negative workplace culture

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Nominations
  • Group Deposits (company-wide recognition)
  • Career anniversaries
  • Celebrations/Events/Holidays
  • Awards (gift cards, merchandise, experiences)
  • Custom awards (careerscapes, numerals, cubes, etc)
  • Retirement

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Saw a return on their investment with O.C. Tanner within 1 year.
  • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
    • Employees have more trust in team leaders
    • Improved employee fulfillment in their job
    • Improved recognition scores
    • More consistent recognition
    • More visible recognition
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”

O.C. Tanner Customer Statistic

O.C. Tanner’s technology is better than competitors

Compared to competitors, 96% of surveyed organizations found O.C. Tanner’s technology to be better.

96%

O.C. Tanner Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We now have a global way to recognize employees, bringing a more united experience for all on an easy-to-use platform. Employees feel more valued, connected and purpose-driven in their work.”

“Recognition is accessible on platforms our employees use every day like Teams, Outlook, and via mobile device and that the same experience is available to all employees.”

“Overall good to work with, people are friendly and easy to work with.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Recognizing at scale

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Nominations
  • Group Deposits (company-wide recognition)
  • Career anniversaries

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Employees feel a greater connection between their work and the organization’s purpose
  • Improved employee fulfillment in their job
  • Employees have an increased sense of opportunity for personal and professional development
  • Improved frequency of recognition moments
  • Improved employee satisfaction with job
  • More consistent recognition
  • More visible recognition
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Customer Research

    Top 3 Challenges for Service Award Clients

    What problem(s) did your organization face that led you to O.C. Tanner solutions?

    A need to replace or create a recognition program
    58%
    A desire to consolidate recognition programs
    28%
    Low engagement scores
    16%

    O.C. Tanner Customer Research

    O.C. Tanner helps my organization accomplish and appreciate great work..

    Please rate your level of agreement with the following statement: “O.C. Tanner helps my organization accomplish and appreciate great work.”

    Strongly agree: 42%
    Agree: 47%
    Neither agree nor disagree: 12%
    Disagree: 0%

    O.C. Tanner Customer Satisfaction Rating

    Healy MacPhail, a SVP Human Resources at Alliance Healthcare Services, Inc., would be very likely to recommend O.C. Tanner for this reason:

    The culture of support targeted at your customers, makes you a great partner to work with.



    More to Explore



    About O.C. Tanner

    O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

      O.C. Tanner Website