TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



220 Customers Surveyed

1,987 Data Points Collected

92 Published TechFacts

14 Published Charts

51 Published Case Studies



Selected Research Highlights


O.C. Tanner Customer Research

O.C. Tanner’s Recognition solution helps my organization accomplish and appreciate great work

Please rate your level of agreement with the following statement: “O.C. Tanner helps my organization accomplish and appreciate great work.”

Strongly agree: 71%
Agree: 29%
Neither agree nor disagree: 0%
Disagree: 0%

O.C. Tanner Case Study

O.C. Tanner Boosts Engagement and Connects Employees to Purpose for Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With O.C. Tanner, people feel more valued, engaged and recognized.”

“The Yearbook™ is a wonderful tool!”

Challenges

Before implementing O.C. Tanner solutions, the profiled company was losing great employees and experiencing employee burnout. These business challenges led the company to evaluate and ultimately select O.C. Tanner.

Use Case

The solution the surveyed company uses to address its business challenges is O.C. Tanner’s Service Awards (Yearbook™).

Results

The surveyed company realized positive outcomes beyond the business challenges it faced as a result of using O.C. Tanner solutions.

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel their work is meaningful and have a stronger connection to their company’s mission or purpose
    • Better collaboration within teams
    • Employees put in extra effort and are more engaged

The surveyed company rates O.C. Tanner’s key capabilities as best in class compared to competitors.

  • Transparent pricing: best in class
  • Total cost of ownership: best in class
  • Ease-of-use: best in class
  • Customer service: best in class
  • Technology: best in class
  • Award selection: best in class
  • Custom awards: best in class
  • Flexible program design: best in class

The company saw a return on their initial investment with their O.C. Tanner solution in within 6 months.

The profiled company strongly agrees that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Medium Enterprise Health Care Company Celebrates Employees’ Success with O.C. Tanner

Introduction

This case study of a medium enterprise health care company is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Employees can enjoy recognition in real-time. I believe employees are now looking closer at their work and the work of others due to O.C. Tanner’s programs.”

“Our 1950 employees have an opportunity to thank anyone who works in the facility with an eCard or award. The employees encourage one another and this is a way to do so.”

Challenges

Before implementing O.C. Tanner solutions, the profiled company needed to replace or create a recognition program, and wanted to improve low engagement scores and a negative workplace culture. These business challenges led the company to evaluate and ultimately select O.C. Tanner.

Use Case

The solutions the surveyed company uses to address its business challenges are O.C. Tanner’s Service Awards (Yearbook™) and Performance Recognition (Victories™).

Results

The surveyed company realized positive outcomes beyond the business challenges it faced as a result of using O.C. Tanner solutions.

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel that their work is meaningful and have a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes are celebrated

The surveyed company rates O.C. Tanner’s key capabilities as best in class and significantly better than competitors.

  • Transparent pricing: significantly better
  • Total cost of ownership: significantly better
  • Ease-of-use: best in class
  • Customer service: best in class
  • Technology: best in class
  • Award selection: best in class
  • Flexible program design: best in class

The profiled company strongly agrees that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Customer Research

Top 3 challenges for recognition clients

What problem(s) did your organization face that led you to O.C. Tanner solutions?

Need to replace or create a recognition program
64%
Desire to consolidate recognition programs
36%
Low engagement scores
23%

O.C. Tanner Customer Statistic

O.C. Tanner’s Technology is Better than Competitors’

Compared to competitors, 97% of surveyed organizations found O.C. Tanner’s technology to be better.

97%

O.C. Tanner Customer Satisfaction Rating

A HR Assistant at a medium enterprise aerospace & defense company would be very likely to recommend O.C. Tanner for this reason:

Très bon service, réponse rapide, on peut communiquer en français ce qui est grandement apprécié.

Very good service, quick response, we can communicate in French which is greatly appreciated.



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About O.C. Tanner

O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

  O.C. Tanner Website