TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



220 Customers Surveyed

1,987 Data Points Collected

92 Published TechFacts

14 Published Charts

51 Published Case Studies



Selected Research Highlights


O.C. Tanner Customer Statistic

O.C. Tanner’s Customer Service is Significantly Better

Compared to competitors, 85% of surveyed organizations found O.C. Tanner’s customer service to be significantly better.

O.C. Tanner Customer Research

Top 3 challenges for recognition clients

What problem(s) did your organization face that led you to O.C. Tanner solutions?

Need to replace or create a recognition program
64%
Desire to consolidate recognition programs
36%
Low engagement scores
23%

O.C. Tanner Customer Research

Recognition solution impact – ROI of Victories

Which of the following outcomes, if any, have you seen in your company as a result of using O.C. Tanner solutions?

Employees’ contributions and successes are celebrated
77%
Employees feel their work is meaningful and have a stronger connection to your company's mission or purpose
50%
Better collaboration within teams
23%
Employees put in extra effort and are more engaged
23%

O.C. Tanner Customer Testimonial

Because of O.C. Tanner, teams are much more open to giving and receiving feedback and recognition. Camaraderie has increased greatly.

Human Resources Manager, Medium Enterprise Media & Entertainment Company

O.C. Tanner Case Study

Advent Health

Introduction

This case study of Advent Healthy is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“We hear great feedback about the personalized yearbooks, and get pretty high ratings on them through the OC Tanner Survey. It personalizes the recognition more, and is something they will keep forever.”

“The personalized yearbooks.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • We haven’t looked at a direct correlation like this, but we do know that the personalized yearbooks are a big hit
  • O.C. Tanner capabilities compared to competitors:
    • Award selection: significantly better
  • They have not measured ROI yet so they are unsure of their return on the initial investment of their O.C. Tanner solution.
  • They neither agree nor disagree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

South Texas College Of Law

Introduction

This case study of South Texas College of Law is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees are excited for their years of service and enjoy working with the law school. "

“The selection of awards and ease of the system.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: significantly better
    • customer service: significantly better
    • technology: significantly better
    • award selection: significantly better
    • custom awards: significantly better
    • flexible program design: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution in within 1 year.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.


More to Explore



About O.C. Tanner

O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

  O.C. Tanner Website