TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



619 Customers Surveyed

4,835 Data Points Collected

116 Published TechFacts

13 Published Charts

109 Published Case Studies



Selected Research Highlights


O.C. Tanner Customer Satisfaction

96% of surveyed organizations are likely to recommend O.C. Tanner

96%

O.C. Tanner Customer Research

Top 3 Business Challenges for Strategic Services Clients

What problems did your organization face that led you to O.C. Tanner solutions?

Low engagement scores
75%
Need to replace or create a recognition program
75%
Desire to consolidate recognition programs
50%

O.C. Tanner Case Study

Large Enterprise Chemicals Company

Introduction

This case study of a large enterprise chemicals company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Variety of gifts and gift cards an employee is able to select when redeeming their points and for service gifts and retirement gifts.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Recognizing at scale

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Nominations
  • Group Deposits (company-wide recognition)
  • Career anniversaries
  • Retirement

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Improved recognition scores
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Customer Research

    What problems did your organization face that led you to O.C. Tanner solutions?

    Losing great employees (retention)
    10%
    Low engagement scores
    15%
    Desire to consolidate recognition programs
    26%

    O.C. Tanner Customer Statistic

    Compared to competitors, 95% of surveyed organizations found O.C. Tanner’s award selection to be better.

    95%

    O.C. Tanner Case Study

    O.C. Tanner Boosts Engagement, Retention, and More for S&P 500 Financial Services Company

    Introduction

    This case study of an S&P 500 financial services company is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “O.C. Tanner helped us build, implement and maintain a great program. They provide us insight and advice on all things recognition.”

    “O.C. Tanner provides gorgeous custom awards, innovative ways to celebrate career milestones, concise communications and overall feeling of being appreciated.”

    Challenges

    Before implementing O.C. Tanner solutions, the profiled company needed to replace or create a recognition program, consolidate recognition programs, and wanted to attract top talent. These business challenges led the company to evaluate and ultimately select O.C. Tanner.

    Use Case

    The solution the surveyed company uses to address its business challenges is O.C. Tanner’s Service Awards (Yearbook™).

    Results

    Positive outcomes the surveyed company realized as a result of using O.C. Tanner solutions:

    • Employees feel their work is meaningful and have a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Improved work quality
    • Employees’ contributions and successes are celebrated
    • Employees have an increased sense of opportunity for personal and professional development
    • Employees have more trust in team leaders
    • Increased productivity and company revenue
    • Better collaboration within teams
    • Employees put in extra effort and are more engaged
  • The surveyed company rates O.C. Tanner’s key capabilities as best in class, significantly better, and better than competitors.
    • Transparent pricing: best in class
    • Total cost of ownership: best in class
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Technology: better
    • Award selection: significantly better
    • Custom awards: best in class
    • Flexible program design: better

    The company saw a return on their initial investment with their O.C. Tanner solution within 1 year.

    The profiled company strongly agrees that O.C. Tanner helps their organization accomplish and appreciate great work.



  • More to Explore



    About O.C. Tanner

    O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

      O.C. Tanner Website