TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



619 Customers Surveyed

4,835 Data Points Collected

116 Published TechFacts

13 Published Charts

109 Published Case Studies



Selected Research Highlights


O.C. Tanner Customer Fact

Compared to competitors, PHELPS HEALTH found O.C. Tanner’s award selection to be best in class.

O.C. Tanner Customer Research

O.C. Tanner Solution Impact – ROI

Which of the following outcomes, if any, have you seen in your company as a result of using O.C. Tanner solutions?

Employees’ contributions and successes are celebrated
70%
Employees feel their work is meaningful and have a stronger connection to your company's mission or purpose
36%
Employees put in extra effort and are more engaged
17%
Employees stay with your organization longer
14%

O.C. Tanner Case Study

Medium Enterprise Pharmaceuticals Company

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The O.C. Tanner recognition program and admin back-end (STARS) is a great tool and many of our employees are using it.”

“The STARS back-end site is great for running reports and managing the recognition program.”

“The support from O.C. Tanner has been phenomenal.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Needing to create, replace, modernize or consolidate recognition program(s)

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Nominations

Results

What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?

  • Employees feel a greater connection between their work and the organization’s purpose
  • Improved employee fulfillment in their job
  • Employees have an increased sense of opportunity for personal and professional development
  • More consistent recognition
  • More visible recognition
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”
  • O.C. Tanner Case Study

    Apl Logistics Services (Thailand) Ltd.

    Introduction

    This case study of APL Logistics Services (Thailand) Ltd. is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

    “Employees know about the service anniversary awards, and spread positive info about them”

    “Quick to respond and caring account management team”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

    • Challenges faced that led them to purchase O.C. Tanner solutions:
      • Losing great employees (retention)
      • Negative workplace culture
      • Needing to replace or create a recognition program

    Use Case

    The key features and functionalities of O.C. Tanner that the surveyed company uses:

    • O.C. Tanner products/services they use:
      • Service Awards (Yearbook™)

    Results

    The surveyed company achieved the following results with O.C. Tanner:

    • Outcomes realized as a result of using O.C. Tanner solutions:
      • Employees’ contributions and successes being celebrated
    • O.C. Tanner capabilities compared to competitors:
      • transparent pricing: best in class
      • total cost of ownership: better
      • ease-of-use: best in class
      • customer service: best in class
      • technology: best in class
      • award selection: best in class
      • custom awards: best in class
      • flexible program design: better
    • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

    O.C. Tanner Customer Testimonial

    My O.C. Tanner reps are the best. No matter what difficulty I have encountered, I know I can count on them to unravel the problem and solve it quickly.

    Compensation Manager, Large Enterprise Chemicals Company

    O.C. Tanner Customer Research

    O.C. Tanner helps organizations accomplish and appreciate great work

    Please rate your level of agreement with the following statement: “O.C. Tanner helps my organization accomplish and appreciate great work.”

    Strongly agree: 43%
    Agree: 47%
    Neither agree nor disagree: 10%
    Disagree: 0%


    More to Explore



    About O.C. Tanner

    O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

      O.C. Tanner Website