TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



220 Customers Surveyed

1,987 Data Points Collected

91 Published TechFacts

13 Published Charts

51 Published Case Studies



Selected Research Highlights


O.C. Tanner Case Study

ABF Freight System

Introduction

This case study of ABF Freight System is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees are very excited to receive their gift.”

“Enjoy receiving their gift from their manager.”

Challenges

Business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

Key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Ease-of-use: better
    • Customer service: better
    • Technology: better
    • Award selection: better
    • Custom awards: better
    • Flexible program design: better
  • They haven’t measured ROI yet so they are not sure about their return on their initial investment with their O.C. Tanner solution.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Customer Statistic

O.C. Tanner Recognition Solution Has Transparent Pricing

Compared to competitors, 91% of surveyed organizations who selected Performance Recognition (Victories™) found O.C. Tanner’s pricing to be more transparent.

91%

O.C. Tanner Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Special Sales program

Results

The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: best in class
    • customer service: best in class
    • technology: significantly better
    • award selection: significantly better
    • custom awards: significantly better
    • flexible program design: best in class
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Customer Fact

Compared to competitors, Automobile Club of Southern California found O.C. Tanner’s flexible program design to be best in class.

O.C. Tanner Customer Research

O.C. Tanner helps my organization accomplish and appreciate great work..

Please rate your level of agreement with the following statement: “O.C. Tanner helps my organization accomplish and appreciate great work.”

Strongly agree: 42%
Agree: 47%
Neither agree nor disagree: 12%
Disagree: 0%

O.C. Tanner Customer Research

Top 3 Business Challenges for Strategic Services Clients

What problems did your organization face that led you to O.C. Tanner solutions?

Low engagement scores
75%
Need to replace or create a recognition program
75%
Desire to consolidate recognition programs
50%


More to Explore



About O.C. Tanner

O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

  O.C. Tanner Website